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Comfort Inn Highway 401

2.5 out of 5.0

Recent guest reviews

This is a two story hotel and in Canada there are no elevators for just two story. If you book though an agency Check special needs to know if a hotel is a walk up or if you need to be on the ground floor . I️ love Comfort Inn because it is so Homie. Jodie offered us help with our luggage. Full breakfast. Easy checking in and out. We made our return reservation with the hotel to get in on the first floor.

Stayed for one night in queen room with pull out sofa. The hotel was sold out due to a hockey tournament so it was busy. The room was a nice size, clean and actually better then most comfort inns i have stayed in. Very enjoyable. Room was also renovated. New carpet, bathroom seemed nice. The bed was very firm. Probably the firmest bed I have ever slept on. While i love that to some it might be a deal breaker. Lots of parking and a big truck parking lot for buses or us as we were towing a boat. Lots of restaurant around the hotel as it's in the hub and across the street for small outlet mall Kings crossing. Free breakfast that was awesome...the continental standard eggs, toast, yogurt fruit coffee etc. It was busy but the dining hall is larger so it was great. Would definitely stay again if in the area.

We just checked in an hour ago. My husband, son and I are here for a hockey tournament. We booked a queen and pull out for 3 people. Check in was quick and easy and the hotel room looked a bit better than expected for a 2/3 Star. Wow. Things took a quick turn. There was no toilet paper, no bedding for the pull out and only 2 towels so I called the front desk and they sent someone up within a few minutes which was great. I started making the bed and realized the blanket they brought me smelled of urine. I immediately called the front desk and she said she didn’t know if they had any more. I suggested they wash one or buy one since we booked and paid for 2 beds. I said this is not a 50 buck a night room. She said ‘well we can ship you out if you want a refund’ and then told me she was too busy and would talk to housekeeping and hung up on me! I took the blanket to the front desk and told her that her customer service was terrible and asked her to smell it. After she replied that ‘you are a terrible guest’ she took a sniff and gasped and said they would try to find one. No apology, no service, no professionalism. If my son was not here with his team we would have checked out within seconds. Will never stay here again.

Dim room with poor lighting. Bath seems to be from the 70's. Everything was clean, though. Most disappointing room of our trip to Canada. For the price charged, we should have just gone further down the road, but wanted to be close to Kingston. Parking was free and there was free wifi although it was very slow. Breakfast was fine - protein choices, yogurt, peanut butter, etc.

We stayed here for three nights in September, 2017. Very clean rooms and comfortable beds. Wifi was easily connected and worked great. Breakfast was very good with a variety of hot and cold foods. We have stayed here before and plan to stay here again on our yearly visit to Kingston. Close to lots of restaurants and a shopping centre.

This is a pretty basic hotel but the rooms were clean and quiet and overall a good value. There are lots of restaurants within walking distance and an outlet mall next door. Breakfast was included and quite adequate. The hotel has two stories but no elevator so if there is a problem climbing stairs, guests should ask for a first floor room.

Stayed one night. Average hotel, breakfast was busy and lacking enough seating for everyone. We did not expect much with the breakfast but there was no hot water and luckily we got the last little bit of scrambled eggs.

Booked through hotels. Com but was surprised to see a tax called tourism levy added to the bill. Google and it is an optional tourism tax that isn't mandatory. Disappointed in that for sure. Other than that hotel is in a good location breakfast is decent.

My Husband and I stayed at this hotel last night for business. Jodie at reception is always so nice. I checked in with a bad headache, and she was sympathetic and lovely. Breakfast is standard. Again, granola smelled ransid. The Choice Group should not buy granola in bulk. Each hotel should buy independently ensuring fresh and ready to eat. The room was upstairs, we requested ground floor but they didn't have availability. A little noisy as the ice machine was just opposite. All in all a good hotel for an overnight stay.

Over rated accommodation for the price paid. Location is convenient for travellers , however I would suggest you bypass this facility. Although we did not partake in any of its amenities I am unable to make necessary comments. Short term - overpriced.

55 Warne Crescent Kingston ON

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Comfort Inn Highway 401 places you next to King's Crossing Outlet and within a mile (2 km) of Kingston Family Funworld. This hotel has 101 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Kingston and also close to Little Cataraqui Creek Conservation Area and International Hockey Hall of Fame.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

All of Comfort Inn Highway 401's 101 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also available.


Property features

Comfort Inn Highway 401 features free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a computer station, express check-out, and free newspapers.

Room options

Standard Room, 1 Queen Bed with Sofabed, Non Smoking, Second Floor

Queen 1 | Sleeps 2

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking, Ground Floor

Queen 1 | Sleeps 2

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

57% of guests recommend this hotel

Total of 190 reviews