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Comfort Inn Highway 401

2.5 out of 5.0

Recent guest reviews

Stayed for 1 night after an unsatisfactory experience at Motel 6. Checked in by Sandeep, my partner placed his driver lic and cash on the counter as soon as we went in the door. Sandeep was on the phone but it was 5 minutes + before we were acknowledged, and another 5 minutes or so for Sandeep to complete the call. I understand he was busy, but eye contact was poor and a visual acknowledgement or placing his call on hold just long enough to give us a quick hello would have been appreciated. We were given a king room on the main level, got settled quickly and had a good sleep. Softer bed, warmer, quieter room, coffee and a quick breakfast to get us started the next morning. Much more comfortable than our previous night at motel 6 and we will stay here again when we return to Kingston.

The freezing rain started and I don’t take risks on the highway. I stopped at a Wifi spot, booked the hotel through a travel website, and was pleasantly surprised by how genuinely friendly and caring this hotel was. This attitude of caring was reflected in the condition of the room. Given the weather, I was happy to be walking distance to places to eat and a movie theatre.

My Husband and I are on a two week business trip. When in Kingston, we always choose the Comfort Inn, Warne Crescent. A huge shout out goes to Jodie at check in. She always recognizes who we are, and is absolutely friendly and efficient. Only negative, the granola at breakfast is rancid. When will the Choice group change their granola purchasing???? Recommended ....

This hotel is showing its age but we booked a room here per homecoming weekend to attend a concert in Kingston. Price was good considering and the room was clean and comfortable. Front desk staff were friendly. The breakfast was typical free continental breakfast. Close to shopping and the 401.

Book our stay for 2nts this past weekend, we were there to do a University tour. This stay however the hotel was most likely full. Which made for two very sleepless night. We did have to call the front desk both nights…..1st night was at 230am (party across the hall), we discovered that walls are quite thin and the doors have gaps in them, causing even more noise to travel in your room. 2nd night we called down around 12 ~ hockey team staying that night. I could hear the people across the room and their full conversation as well as the people taking showers next door. We had stayed here one other time last year in the winter (the hotel was not busy that time, so it was quieter stay). Beds are ok, there was two double beds in our room and one of the double was like a rock, so hard. The other bed was decent. The all the day time staff was very friendly. It appears to be clean, but I think clean only in the areas you can see, we did a double check (making sure we didn’t leave anything behind) when leaving and looked under the bed and found an empty beer bottles and many beer caps….and a pair of underwear (which did not belong to us). Breakfast is your typical serve yourself breakfast….waffle maker, eggs, yogurt, fruit, cereal , coffee, juice. The breakfast lady was great, she kept the food full, never running out (it was so busy especially the 2nd day – with a hockey team), she was very cheerful both mornings. My teenage son, enjoy this allot. We will not stay here again, I need my sleep and am afraid that won’t happen here.

This is a two story hotel and in Canada there are no elevators for just two story. If you book though an agency Check special needs to know if a hotel is a walk up or if you need to be on the ground floor . I️ love Comfort Inn because it is so Homie. Jodie offered us help with our luggage. Full breakfast. Easy checking in and out. We made our return reservation with the hotel to get in on the first floor.

Stayed for one night in queen room with pull out sofa. The hotel was sold out due to a hockey tournament so it was busy. The room was a nice size, clean and actually better then most comfort inns i have stayed in. Very enjoyable. Room was also renovated. New carpet, bathroom seemed nice. The bed was very firm. Probably the firmest bed I have ever slept on. While i love that to some it might be a deal breaker. Lots of parking and a big truck parking lot for buses or us as we were towing a boat. Lots of restaurant around the hotel as it's in the hub and across the street for small outlet mall Kings crossing. Free breakfast that was awesome...the continental standard eggs, toast, yogurt fruit coffee etc. It was busy but the dining hall is larger so it was great. Would definitely stay again if in the area.

We just checked in an hour ago. My husband, son and I are here for a hockey tournament. We booked a queen and pull out for 3 people. Check in was quick and easy and the hotel room looked a bit better than expected for a 2/3 Star. Wow. Things took a quick turn. There was no toilet paper, no bedding for the pull out and only 2 towels so I called the front desk and they sent someone up within a few minutes which was great. I started making the bed and realized the blanket they brought me smelled of urine. I immediately called the front desk and she said she didn’t know if they had any more. I suggested they wash one or buy one since we booked and paid for 2 beds. I said this is not a 50 buck a night room. She said ‘well we can ship you out if you want a refund’ and then told me she was too busy and would talk to housekeeping and hung up on me! I took the blanket to the front desk and told her that her customer service was terrible and asked her to smell it. After she replied that ‘you are a terrible guest’ she took a sniff and gasped and said they would try to find one. No apology, no service, no professionalism. If my son was not here with his team we would have checked out within seconds. Will never stay here again.

Dim room with poor lighting. Bath seems to be from the 70's. Everything was clean, though. Most disappointing room of our trip to Canada. For the price charged, we should have just gone further down the road, but wanted to be close to Kingston. Parking was free and there was free wifi although it was very slow. Breakfast was fine - protein choices, yogurt, peanut butter, etc.

We stayed here for three nights in September, 2017. Very clean rooms and comfortable beds. Wifi was easily connected and worked great. Breakfast was very good with a variety of hot and cold foods. We have stayed here before and plan to stay here again on our yearly visit to Kingston. Close to lots of restaurants and a shopping centre.

55 Warne Crescent Kingston ON

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • 24-hour business center

Comfort Inn Highway 401 places you next to King's Crossing Outlet and within a mile (2 km) of Kingston Family Funworld. This hotel has 101 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. It's in central Kingston and also close to Little Cataraqui Creek Conservation Area and International Hockey Hall of Fame.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning.


Rooms

All of Comfort Inn Highway 401's 101 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also available.


Property features

Comfort Inn Highway 401 features free WiFi in public areas, a 24-hour business center, and coffee in a common area. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a computer station, express check-out, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

57.0% of guests recommend this hotel

Total of 195 reviews