Best Western Fireside Inn3.0 out of 5.0
Recent guest reviews
Hotel main restaurant is currently under renovation. We were not told this at the time of our reservation. Food in the bar area is not a proper dinner. Breakfast the next morning is makeshift in the bar area. Proper power source to maintain food at an acceptable temperature for Public Health was not operational. Food was cold, staff struggled to try and correct the power problem, but were unsuccessful before we had to leave.
While planning a visit to Kingston, the Best Western Fireside Inn appeared as one of the top rated hotels in the area. Room rates seemed reasonable, so I checked some reviews before booking, and discovered this hotel has ‘fantasy suites’. Never knew such a thing existed! As our visit coincided with our wedding anniversary, I decided to splurge on the Flights of Fantasy suite. It was well worth it - the room was even better than the photos! There's too much to list, but some of the best points included a very comfy bed, with lovely crisp linens, made to look like a hot air balloon. A real stone staircase leading to a cozy fireplace with sitting area. And at the top of the stairs was a living area with a large TV, mini fridge, sink, coffee maker. And a double jacuzzi tub! And a sauna! We especially appreciated the sauna, as it was -25c outside, so we could warm up while enjoying the bubbly and chocolate covered strawberries that were included in our room...Thank you! As others have mentioned, the hotel decor may seem a little dated, but it’s so clean and well-maintained, it only added to the charm of our stay. We highly recommend this suite for a unique place to stay in Kingston! And we look forward to returning to the Best Western to stay in some of the other suites.
My wife and I stayed here at the Fireside Inn on an overnight stop en-route to a Toronto Christmas/New Year's visit to family, relatives and friends and this is a most-beautiful hotel. It has a very precious antique/heritage atmosphere. Everything here is a must for anyone looking to stay at a hotel in Kingston, Ontario. Hopefully this 1,000,000% satisfaction comment will bring them more business! Keep up the wonderful work.
Enjoyed our stay here very much. Lovely, comfortable room, excellent restaurant and Bistro and extremely helpful staff. Great value for the cost and good values in how the place is managed. We would stay here again anytime.
This hotel provides much better quality and variety of hot breakfast items than most hotels. Fireplace rooms with pine furniture provides cozy ski lodge type feel. Hotel is 2 minutes from shopping plaza and 10 minutes from downtown Kingston. Would definitely stay here again as more reasonable rates, free parking and better service than I have experienced at downtown hotels.
Amazing service from everyone, from checking in and getting late check out the next day, both the pub and restaurant have excellent food and the service staff are very friendly. You feel like you matter at this hotel. The best customer service I have had in a long time
Paper thin walls led us to feel a little to close to our neighbours. Room was decent for a quick night stay, Tom’s had decent bar food in an interesting setting. Waitress was nice and helpful, she realized service wasn’t on par and offered to pay for our drinks due to it. I appreciate things like that. Our dog barked all night because they put us next to the laundry and we had no idea why he barked so much until we left in the morning. Breakfast buffet was overall odd and if I had to pay 14$ for it I would have been annoyed with the watered down drinks and coffee, poorly presented breakfast items and lack of choices we were disappoint overall. Crappy breakfast with a nice setting. We had an overall odd and awkward stay with a lot of hassle we could have done without after a 10 hour drive. Not worth the money!
Located on busy road yet surprisingly quiet room. Clean and comfortable. Pleasant dining room.. . no annoying television blasting at you as you eat! Great breakfast. Would definitely recommend to others. Courteous and efficient staff too. Convenient parking. Affordable rates, better than most for the quality of stay.
We stayed the weekend of Christmas. The staff were very pleasant and made us feel welcome. The bathroom was very clean. The electric fireplace gave the room a unique appeal. We had the breakfast buffet twice and both times it was well stocked with fresh food. The kids loved making their own waffles. The rooms were not as sound proof as some other hotels - we could hear hallway traffic and the neighbours bathroom.
The fantasy rooms were so much fun, and I can't wait to try a different one next time I am there! My check in experience was great, nice friendly knowledgeable staff! Décor is old school and well themed I loved the rustic vibes from the property. Only a 10 minute drive to downtown.
- Free continental breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Best Western Fireside Inn places you within 2 miles (3 km) of George Taylor Richardson Memorial Stadium and International Hockey Hall of Fame. This 3-star hotel has 74 guestrooms and offers conveniences like 2 restaurants, free in-room WiFi, and free self parking. In central Kingston, the hotel is also close to Kingston Penitentiary and Canada's Penitentiary Museum.
Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. Enjoy dining at Bistro Stefan, one of 2 onsite restaurants. At the end of the day, unwind with a drink at the bar/lounge.
All 74 individually decorated rooms provide fireplaces, refrigerators, and coffee makers. 37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free local calls, safes, and ironing boards.
Guests of Best Western Fireside Inn enjoy a fitness center, free WiFi in public areas, and a conference center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Reviews from Trip Advisor
82% of guests recommend this hotelTotal of 1091 reviews