Leaky shower ... apparently assigned a handicapped room with a door bell?
Location of hotel was extremely convenient, rooms were clean & large, including the bathroom. All rooms had a microwave, refrigerator, coffee maker, and a safe. Pool was well kept, there were lots of chairs and even free cabanas for guests to use. 2 water bottles and 2 frozen drinks were included daily with booking. Parking was available and convenient. I would definitely stay here again.
The property was fine. It was clean and had plenty of parking.
convenient.
Liked the shuttle. Liked the pool. Liked the breakfast.
For a Marriott we found it not to the standard. The room had a terrible musty smell, we could not wait to leave. The pool area was pleasant, however the hallways did not look as clean. We did appreciate the effort on the breakfast choices and the oatmeal toppings. For the price paid we expected better quality.
Avoid this property at all costs. I booked 3 rooms for a quick vacay at this hotel because of the good reviews. WHAT A DISAPPOINTMENT! The check in was ok, the rooms are disgusting. They have filthy carpets and a horrible smell. Bathrooms need maintenance and in poor condition. One of my kids woke up with bites on her back and legs which we believe are bedbugs but I didn't want to move the bed because it was dusty behind it. Requested towels to be delivered to room twice and no one ever showed up, had to go downstairs and get towels from the pool. We were in such a rush to leave this horrible place that my daughter accidentally left her iPad in the room. Called 7 times to the hotel and no one would help. Asked to speak to a manager and no one was available. This is unacceptable.
Great place,
Nice and clean. Nice pool area. Good location and good parking if you have a car. Bicycle rental available on sight.
Room up grade
Anette in the front desk was amazing. Donna helped us book a great tour with live music and food. AMAZING. OBDULIO took care if our TV as soon as we reported it was not working. Oversll an excellent stay.
There was a cockroach in my room.
Nice hotel, good breakfast
Our stay was comfortable and quite. The staff and breakfast was great too. The hotel was exactly what I expected. Since this hotel is a little further away, the price was a little high, but the shuttle service is great for those that don't have transportation. There are a little of extras with this booking! I would stay again.
Located in New Town within a short walk of Key West Tropical Forest and Botanical Garden, Fairfield Inn & Suites Key West at The Keys Collection is within 2 miles (3 km) of Lower Keys Medical Center. This 133-room, 3.5-star hotel has conveniences like an outdoor pool, a gym, and a 24-hour business center.
Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
37-inch TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
Built in 2015, the brand new Fairfield Inn & Suites Key West at The Keys Collection offers an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 21.35 per day, and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.
Leaky shower ... apparently assigned a handicapped room with a door bell?
Location of hotel was extremely convenient, rooms were clean & large, including the bathroom. All rooms had a microwave, refrigerator, coffee maker, and a safe. Pool was well kept, there were lots of chairs and even free cabanas for guests to use. 2 water bottles and 2 frozen drinks were included daily with booking. Parking was available and convenient. I would definitely stay here again.
The property was fine. It was clean and had plenty of parking.
convenient.
Good Morning Thank you so much for your feedback we greatly appreciate it!
Liked the shuttle. Liked the pool. Liked the breakfast.
For a Marriott we found it not to the standard. The room had a terrible musty smell, we could not wait to leave. The pool area was pleasant, however the hallways did not look as clean. We did appreciate the effort on the breakfast choices and the oatmeal toppings. For the price paid we expected better quality.
Thank you so much for your candid review, We greatly appreciate and hope to see you again!