Skip to main content
Beginning of main content

Recent guest reviews

Liked the shuttle. Liked the pool. Liked the breakfast.

For a Marriott we found it not to the standard. The room had a terrible musty smell, we could not wait to leave. The pool area was pleasant, however the hallways did not look as clean. We did appreciate the effort on the breakfast choices and the oatmeal toppings. For the price paid we expected better quality.

Avoid this property at all costs. I booked 3 rooms for a quick vacay at this hotel because of the good reviews. WHAT A DISAPPOINTMENT! The check in was ok, the rooms are disgusting. They have filthy carpets and a horrible smell. Bathrooms need maintenance and in poor condition. One of my kids woke up with bites on her back and legs which we believe are bedbugs but I didn't want to move the bed because it was dusty behind it. Requested towels to be delivered to room twice and no one ever showed up, had to go downstairs and get towels from the pool. We were in such a rush to leave this horrible place that my daughter accidentally left her iPad in the room. Called 7 times to the hotel and no one would help. Asked to speak to a manager and no one was available. This is unacceptable.

Great place,

Nice and clean. Nice pool area. Good location and good parking if you have a car. Bicycle rental available on sight.

Room up grade

Anette in the front desk was amazing. Donna helped us book a great tour with live music and food. AMAZING. OBDULIO took care if our TV as soon as we reported it was not working. Oversll an excellent stay.

There was a cockroach in my room.

Nice hotel, good breakfast

Our stay was comfortable and quite. The staff and breakfast was great too. The hotel was exactly what I expected. Since this hotel is a little further away, the price was a little high, but the shuttle service is great for those that don't have transportation. There are a little of extras with this booking! I would stay again.

Property was clean.

The customer service was great at this hotel. The pool area had free cabanas which I really enjoyed. Free breakfast was nice they have waffles you can make yourself. Overall it was great, I recommend this hotel and would stay here again.

THAT IS LOCATED ON THE NORTH SIDE OF THE ISLAND WHERE IT IS VERY QUIET

I already paid my reservation but they charged me 28 $ for something without any notice. When I booked the parking fee is free.

Free drinks and pool. We have a good vacation in key west. Recommend to anyone who is looking for for good deal and good value. The weather was fair while we were there but a little cold when we tried to swimming in the beach.

It was not on the water but you are not very far from the water since you are on a island, but the hotel was clean and the grounds were well kept up and the staff that I saw were nice. We were there 4 nights and no staff services were offered but with the pandemic I didn't think anyone would come to check your room and get fresh towels but that's ok, we had a great time and able to get away from everything was good. We plan on returning at a later date and probably will use the same hotel if av available.

North Roosevelt Boulevard Key West FL

Hotel highlights

  • Free WiFi in public areas
  • Bar/lounge
  • Outdoor pool
  • Fitness center

Located in New Town, Fairfield Inn & Suites Key West at The Keys Collection is within a few miles (5 km) of popular sights such as Smathers Beach and Robbie's. This 133-room, 3.5-star hotel has conveniences like an outdoor pool, a gym, and a 24-hour business center.


Dining

Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.


Rooms

The 133 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. 37-inch TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other amenities include free newspapers, free local calls, and safes.


Property features

Built in 2015, the brand new Fairfield Inn & Suites Key West at The Keys Collection offers an outdoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 21.35 per day, and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Fairfield Inn & Suites Key West at The Keys Collection

Everyone (24) Couples (13) Family (14)
4
Partner Couples

Liked the shuttle. Liked the pool. Liked the breakfast.

By on Apr 7, 2022

3
Partner Couples

For a Marriott we found it not to the standard. The room had a terrible musty smell, we could not wait to leave. The pool area was pleasant, however the hallways did not look as clean. We did appreciate the effort on the breakfast choices and the oatmeal toppings. For the price paid we expected better quality.

By , from San Diogo on Apr 4, 2022

1
Family with small children

Avoid this property at all costs. I booked 3 rooms for a quick vacay at this hotel because of the good reviews. WHAT A DISAPPOINTMENT! The check in was ok, the rooms are disgusting. They have filthy carpets and a horrible smell. Bathrooms need maintenance and in poor condition. One of my kids woke up with bites on her back and legs which we believe are bedbugs but I didn't want to move the bed because it was dusty behind it. Requested towels to be delivered to room twice and no one ever showed up, had to go downstairs and get towels from the pool. We were in such a rush to leave this horrible place that my daughter accidentally left her iPad in the room. Called 7 times to the hotel and no one would help. Asked to speak to a manager and no one was available. This is unacceptable.

By on Mar 28, 2022

5
Partner Couples

Great place,

By , from Overland Park on Feb 28, 2022

1
Everyone

By , from Waverly on Jan 2, 2022

5
Business Business

Nice and clean. Nice pool area. Good location and good parking if you have a car. Bicycle rental available on sight.

By , from Chesapeake on Dec 13, 2021

Review comment responded on Jan 2, 2022

Greetings , Thank you so much for your wonderful rating, it is our goal to make our guests' stay magical and unforgettable, Happy Holidays to you and your family.

4
Partner Couples

Room up grade

By on Aug 27, 2021

Review comment responded on Sep 18, 2021

Thank you for your review.

5
Family

Anette in the front desk was amazing. Donna helped us book a great tour with live music and food. AMAZING. OBDULIO took care if our TV as soon as we reported it was not working. Oversll an excellent stay.

By on Aug 8, 2021

Review comment responded on Sep 5, 2021

Thank you for the great review.

5
Everyone

By on Jul 1, 2021

Review comment responded on Jul 12, 2021

Thank you for your review.

2
Everyone

There was a cockroach in my room.

By on Jun 21, 2021

Review comment responded on Jun 28, 2021

Our apologies for any inconveniences you may have experienced during your stay with us. Thank you for your review.

Fairfield Inn & Suites Key West at The Keys Collection

3852 North Roosevelt Boulevard, Key West, FL 33040
url importing http://www.orbitz.com/Florida-Hotels-Fairfield-Inn-&-Suites-Key-West-at-The-Keys-Collection.h21871-p2.Hotel-Reviews
There was an error importing /Florida-Hotels-Fairfield-Inn-&-Suites-Key-West-at-The-Keys-Collection.h21871-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Florida-Hotels-Fairfield-Inn-&-Suites-Key-West-at-The-Keys-Collection.h21871-p2.Hotel-Reviews

Frequently asked questions