The stand out problems were the ants in the room. There were more ants in the room than on the balcony. The shower rod was rusted as was the tub hardware. The entry doors were dirty with dirty fingerprints on the hardware and the glass. It was as if it had not been cleaned in months. The waiters in the breakfast area were very attentive and helpful. The food was fresh, large servings and very flavorful. The tiki bartender by the pool was wonderful.
The pool and tiki bar are amazing. We left something in our room and Rick the manager overnighted it to us. Great stay, we will be back!
Amazing pool area and friendly staff.
The sink in the bathroom didn’t work. The hotel charged me twice
everything was great. some of the nicest people work there and great food.
We had a balcony overlooking the marina. We enjoyed sitting there. The property was a little dated, needed some painting and the sliding door was kind of rackety. The pool area was nice with a kiddie pool and regular pool with a tiki bar. I would stay there again.
We’ve been going there for years. The room furnishings and such no longer have the better standard of quality that they used to. Especially for the room rate.
Friendly staff and clean room, would stay again. Highly recommend
All very good clean place and good service Room good and location excelente
Nice pool area and friendly staff. The rooms are dated and in need of upgrading, but this is not surprising for south Florida hotels in this price range. Overall satisfied
This hotel is very run down. The wall A/C unit was so loud I could not sleep. The paint was peeling off the railings. The "patio" was tiny and the hot air blowing from the A/C unit in the room next door onto the patio made it impossible to sit outside. The cleanliness was below average. For example, in looking at the coffee table you could see that someone had cleaned it in a circular way, not bothering to clean the middle which was still dirty. However, I must say that all the staff was exceptionally helpful. The breakfast was one of the best I have ever had. However, I would not stay here again for the price.
very clean. reminded me of an all inclusive resort w/ tiki pool bar.
Our only complaint was that our room was located right next to the laundry room, so starting at 7:30am the cleaning staff was yelling pretty loudly back and forth to each other right outside of our door. The purpose of our trip was to catch up on sleep since we have babies at home, and we weren’t really able to do that.
The lication was great, the pool area was beautiful. Clean rooms, friendly staff
Everything is great except the shower is too light
The Clock alarm was set for 04:09 in the morning. When it went off I didn't know what was happening if it was a house fire or what until I saw it was the clock alarm that went off. The other bad thing about it I didn't know how to shut it off because 9 minutes later it went off again because I hit the snooze button. I finally unplugged it. I was so mad I couldn't get back to sleep.
Located within a leisurely stroll of John Pennekamp Coral Reef State Park, Holiday Inn Key Largo, an IHG Hotel is within a few miles (5 km) of Bluefin Rock Harbor Marina. This 132-room, 3-star hotel has a restaurant, a marina, and an outdoor pool.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.
All 132 air-conditioned rooms provide refrigerators, coffee makers, and free weekday newspapers. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
Holiday Inn Key Largo, an IHG Hotel features a marina, an outdoor pool, and a children's pool. If you decide to drive, there's free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Other amenities at this beach hotel include a fitness center, a spa tub, and free WiFi in public areas.
The stand out problems were the ants in the room. There were more ants in the room than on the balcony. The shower rod was rusted as was the tub hardware. The entry doors were dirty with dirty fingerprints on the hardware and the glass. It was as if it had not been cleaned in months. The waiters in the breakfast area were very attentive and helpful. The food was fresh, large servings and very flavorful. The tiki bartender by the pool was wonderful.
Dear Valued Guest, We appreciate your feedback. I will share these comments with my leadership team to ensure we address the concerns as you stated. Thank you for being our guest
The pool and tiki bar are amazing. We left something in our room and Rick the manager overnighted it to us. Great stay, we will be back!
Dear Valued Guest Your feedback is really appreciated. We look forward to your return.
Amazing pool area and friendly staff.
Dear Valued Guest Thank you for your feedback!
The sink in the bathroom didn’t work. The hotel charged me twice
Dear Valued Guest, Thank you for your feedback. I hope and trust my staff was able to fix those two issues you mentioned before you departed. Thank you for being our guest.
everything was great. some of the nicest people work there and great food.
Dear Valued Guest, The staff is amazing and we are thankful for them. Thank you for this feedback and thank you for being our guest.
We had a balcony overlooking the marina. We enjoyed sitting there. The property was a little dated, needed some painting and the sliding door was kind of rackety. The pool area was nice with a kiddie pool and regular pool with a tiki bar. I would stay there again.
Dear Valued Guest, Thank you for your feedback. We would love to host you again.
We’ve been going there for years. The room furnishings and such no longer have the better standard of quality that they used to. Especially for the room rate.
Dear Valued Guest, We appreciate your repeat business. We are focused on continuing to update our room products as each year passes. We want to ensure guests such as you keep coming back.
Friendly staff and clean room, would stay again. Highly recommend
Dear Valued Guest, We appreciate you taking the time to stay with us and also to fill out the survey. We are delighted you had a good time and look forward to your next visit.
Dear Valued Guest, Thank you for your feedback.
Dear Valued Guest, Thank you for your feedback!