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I paid 160 euros for a room of less than 10 m2 on the top floor. It was at least 45 degrees in that room. There is no AC or even a fridge that could have made things at least a little better and of course they still charged me 5.50 euros for a small bottle of water. In addition, someone forgot to trow away the trash and to remove the used linen & towels from the previous guests and they were on a little pile in the room, which is ridiculous. There was no staff member that I interacted with that was even remotely friendly or helpful. And yes, it does not look like in the pictures. I would give it a minus 5 stars, if it was an option.
The hotel is located within 10 minutes of the Central Station, close to the Zoo and Botanical Gardens and also close to City Centre. It is manned 24 hours and the service and quality is very good. I would stay there again!!
HOTEL: Located between the train/bus station and the city center. All in walking distance. In the street with very low traffic. There is no construction works as in other streets in the city because of the great urban traffic project. ROOM: Small single room under the roof. The window was normal. On the 4th floor with the street view. At night it was quiet. Everything seems new and clean, and functional. No additional comfort like fridge or coffee/tea maker. In warm weather it could be too hot because the window view is on the west and there is no AC. Two main minus:no big mirror and only two hanger for clothes. This could be easily corrected. WIFI: Electric sockets by the bed and by the desk. CLEANESS: Very good. BREAKFAST: The worst part of the hotel service. Buffet frequently empty. Used tables slowly cleared away. Dishes are often lacking. VALUE FOR MONEY: Only room is good, but the breakfast is bad. Because of that I would rate the whole stay 3,5.
I booked that hotel via booking.com, and it was disgusting different then on the pictures, they lie about stars, in reality it’s 3 star, but somehow hotel added extra star in description about themselves on booking.com. So that’s a trap, kind of tricky to attract customers by representing wrong information. In reality I was shocked , there was kind of lenoleum floor , instead of carpet, mini bathroom, with shower cabin, instead of bath tube and shower cabin ,this bathroom was too tiny, so you are lucky if you can pack yourself in it. Disappointed, tried to get money back, because it was absolutely not ,what we booked, receptionist was very indifferent to guests of hotel, it took almost 3 hours to get our payment back. Yes they offered us different rooms, showed one room in hour, worse and worse, kind of torture! We tired guests , had to be treated without any respect from the stuff of hotel, never saw So much poor customer “disoriented” service ! Never!! It’s the place I honestly recommend to avoid!!!! They offer bad service without any respect. Almost spoiled our vacation...
About 10mins walk from main train station. Not too far away from the centre. Fairly large rooms which were clean. Breakfast not too bad, could have been hotter. Reasonable price for the stay. Ask for a garden view room as the front can be noisy with revellers returning at night
This hotel is located just outside the centre of Karlsruhe on a quiet side street, their are a few shops, places to eat and a supermarket within walking distance. The hotel is clean modern and the staff very welcoming. Breakfast is good and served near to the reception area. Rooms are clean, possibly a little basic but adequate.
It's a German "3-star" hotel. Avid travelers would know that 3-star means a fairly basic room. As long as that's your expectation, you won't be disappointed by staying here. The hotel is a 5-10 minute walk to the main train station in Karlsruhe. Convenient. Check-in staff was friendly. The single-bed room I had was pretty basic, but clean. I had a room facing the back, so it was also quiet. One of my colleagues had a room facing the front, and that was a little noisy in the morning, I was told. Breakfast was average.
Stayed 7 nights - Chose Eden over Santo (round the corner) because of its garden and larger rooms, which are an excellent size. BUT, breakfast is average (for German hotels), rooms have no a/c so it's windows open with all the attendant noise in the summer, and the bathroom is a little bit old - weak toilet flush, small shower with poor temperature control. There is no restaurant or bar - which is a waste of a nice garden.In the morning poor room sound insulation means you can hear every bump around the hotel. If I was returning, I would probably look for a different hotel.
Not the coziest of places, however good location close to the downtown. There was a difference in the floor level between the bathroom and the bedroom like a mix and match that doesn't quite fit together. The wall light switch was broken. Property could use a little TLC. Ok for the price for one night. Clean.
During my last business trip I have spant two days at the Hotel Eden in Karlsruhe. Although the building has not yet being renovated completely the first step into the right direction has already been made in the form of new and modern bathrooms. I also enjoyed the garden outside the hotel and the always pleasent employees. As soon as I will have business in Karlsruhe again I will choose once more Hotel Eden to stay at.
Located in Karlsruhe City Centre, Arthotel ANA Eden Karlsruhe is a leisurely stroll from sights such as Messe Karlsruhe and Karlsruhe Zoo. This 69-room hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and free newspapers in the lobby.
For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10 AM. The onsite restaurant is perfect for a quick bite to eat.
All 69 soundproofed rooms feature minibars, free bottled water, and safes. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and designer toiletries. Desks are also included.
Guests of Arthotel ANA Eden Karlsruhe enjoy free WiFi in public areas, free newspapers, and a terrace. Self parking is available for EUR 9.00 per day. Multilingual staff at the 24-hour front desk can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include barbecue grills and a garden.