Disappointing Stay – Poor Cleanliness and No Follow-Up
I had a very disappointing experience at this property. The room was dirty—there were hair strands on the toilet seat and around the sink, and one of the towels was discolored. All the shampoo and body wash containers were completely empty, which I only discovered once I was already in the shower. To make matters worse, the room had a very unpleasant smell.
I arrived around 2 a.m. and ended up checking out by 4 p.m. the same day, even though I had booked the room for two nights. I just couldn’t tolerate the condition of the room.
I spoke with a front desk representative and also with the housekeeping supervisor, who told me she would get back to me with an explanation and a possible resolution. It’s been over a week, and I still haven’t heard anything.
Based on my experience, I would not recommend this property.