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"My husband and I had a great experience overall. This was our second time staying at this specific resort (first time was in 2022). Our room was clean, the outdoor pools were good, and the staff was nice and helpful. This resort used to have a shuttle that would take guests to specific stops in town as part of the resort fee, like the Cannery, but when we were there in March 2026, we learned they no longer run that shuttle. If I had to guess, it is likely because some of those shuttle stops no longer exist sadly due to the 2023 Lahaina fire. Small things we noticed: the elevator lights weren't working for several days of our trip, but the staff hung a lantern temporarily and the lighting was fixed eventually. A few tiles were loose around the pool area. Not the resort's fault, but it seemed that several activities that are usually offered as part of the resort fee were canceled while we were there due to the rain storms that happened during our trip. Guests should keep in mind that a lot of activities are very much dependent on good weather and be ready to find alternative plans in case of rain. "

"Pure Hawaii hospitality. Checked our bags until room was ready. (We were Early) Encouraged us to enjoy the pool, Ocean and attached restaurant while waiting. Treated us like favorite guest of the day. Gave us one of the newly refurbished rooms which was fantastic. Got to watch outrigger canoes in the county park next door. All around wonderful experience. Used the shuttle service to the airport. Would stay there again any time. "