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Thistle Johor Bahru

4.5 out of 5.0

Recent guest reviews

I read a lot of mixed reviews for this hotel but I must say I really like this hotel. Our experience from check in to check out was good. Front desk staff were quick to check us in and provide the free parking coupon. Porters were good. They provided drinks during check in. Our rooms were big spacious and clean. Bigger than a lot of hotels in JB. The view was good. However the non smoking rooms did reek a little of smoke. But not much issue. The bathroom was very big and clean. Clean linens and room was made up very promptly. Huge swimming pool. Lots of eateries around, including 24 hours kfc n Macdonald. The only con is that the breakfast area is very crowded. They should have more seating area to accommodate the huge crowd. Besides that I really loved this hotel and will definitely stay here again.

Stayed here for 1 night for my birthday staycation. Booking.com didn't give me the option for the bed type so I ended having a twin bed on my reservation. I contacted the hotel to change it double bed which was promptly replied to and granted which is 2 thumbs up. The check-in was fast but tepid. Receptionist didn't even wish me a happy birthday even when I mentioned it when requesting the bed type. There was also nothing arranged for me like a small cupcake or a slice of cake which I thought was automatic for 4-5 star hotels. Probably because I checked-out on the day of my birthday itself. Check-out was inefficient. Three staffs are pondering about the breakfast issue of 1 guest and when it was my turn, another guest on my side (not queueing up) just interrupted the receptionist which delayed me further. The room looks newly repainted, is spacious and the bed is huge and very comfortable. However, the carpet in the room and corridors is obviously stained and the walls need some serious repairs. The bidet in my room didn't have a proper handle. It was just a bare hose. Overall, it wasn't an impressive stay that would make me recommend it for staycation to friends and family. I must've expected much more than it ought to deliver. It's alright for 1 night transit tho.

I stayed with family for one night. I expected I will find good hotel...instead The front service only served by one person and took so loong.and whenever I arrived at the room the toilet was broken. I asked the engineer to checked and they agree to change the room and promise to move my luggage. I went out to have dinner but whenever I came back the luggage was not in the room as they promised me..I had to make another call to ask them to move my lugage...not a good service. The room was old and smoke fume...overall this hotel not worthed .....

Asked for an earlier checkin at 2pm but the front desk gave us a hostile remark that everyone at the lobby is waiting. Checkin in is strictly at 3. When we returned to check in after 3, they only opened 2 counters. Staff were not efficient nor friendly.

We stayed 3D2N taking 2 rooms. Rooms was huge but dated. Please do the upgrading soon. Checking in was a breeze. The staff was all friendly n akways with a smile. Excellent spread of breakfast. The kids enjoyed the pool. Definitely coming back

1) smooth check-in with very helpful and friendly eventhough we arrived there late at night. 2) the room was nice, cozy and clean with magnificent view of sunset from glass window. initially we get a room with leaking toilet that it flood inside the washroom but they gave us a new room after we informed them bout it. But the new room also has some mechanical prob with the toilet but it was not flooding so maybe they should consider renovating the toilet as it looked old fashion and need some change. 3) breakfast was ok and has varieties of menu, but it will be the same menu everyday if u stay for a couple or more days. Delicious food they served yummy!! 4) accessible and lots of parking lots whether basement parking or outdoor u can choose freely but beware if u use vellfire or mpv sort of vehicle, the basement parking has low ceiling, just drive carefully and slowly. 5) there was KFC in front of the hotel just walking distance from it just across Dataran JB. 6) u can have shuttle service to go to attractions from the hotel but its quite expensive tho.

Good location but the room furnished is a bit old- fashion. The swimming pools are quite nice for the kids to pool hop. The atmosphere is average. Just that the check in part,takes a lot of time and the queue is getting longer. Overall the staffs are helpful and friendly.

What I supposed was a once grand hotel has fallen into shambles with this new management. Clearly understaffed with only 2 person at the front desk during peak times resulting in quite a wait for checking in/out. Calls to the help desk went unanswered - the first I've experienced in any hotel. Requests for additional amenities took a while. The staff who delivered them was clearly overworked looking at their hands and facial expression. Kudos to them who still managed to kept their smile and warmth. Room was huge but old and due for refurbishment. Furniture were falling apart. Didn't have a proper dressing room chair but they provided one from the ballroom as replacement. Bathroom was spacious with but the tiles were very slippery. Breakfast was so-so. As it was the start of the school holidays, the crowds were there. Lack of seating space and less than desired service from the staff was expected. Food was average but variety was there. Overall for the price paid, I wouldn't recommend staying at this place that claims to be a resort in the city.

You will have mixed feelings when you stay at the Thistle Johor Bahru Malaysia . Nice and comfortable rooms and nice view , reasonable amenities BUT : No housekeeping even till 4 pm . Less towels & slow service . Breakfast is big bit no staff to serve and looks like a busy market . If you don't worry a lot about service : Then Thistle can meet your expectations with spacious rooms and lobby and pool .

Check in & check out of the hotel was very fast. The lady who attend to us named Ms Ferlyn was very polite and was accomodative to all our request. The room was clean and have a really nice view (ours is sea view). Breakfast was great too! There are several foodcourt just 5 mins walking. And we took UBER for all our trips. This will be our preferred hotel when we come to JB next time.

Jalan Sungai Chat Johor Bahru Johor

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Central District within a mile (2 km) of Johor Zoo, Thistle Johor Bahru is within a few miles (5 km) of other popular sights such as Angry Birds Activity Park Johor Bahru. This 382-room, 4.5-star hotel has an outdoor pool along with free in-room WiFi and free self parking. It's in central Johor Bahru and also within a 30-minute drive of Legoland Malaysia.


Dining

Enjoy the pool views at Glass, one of 2 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All of Thistle Johor Bahru's 382 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other standard amenities include free bottled water, safes, and ironing boards.


Property features

At Thistle Johor Bahru, guests enjoy an outdoor pool, a children's pool, and free WiFi in public areas. Onsite parking is available, both free self and paid valet parking (MYR 7 per night)—also useful is limo/town car service. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this luxury hotel include a conference center, a business center, and a computer station.

Reviews from Trip Advisor

Trip Advisor aggregated rating

62.0% of guests recommend this hotel

Total of 1396 reviews