Grand Sentosa Hotel

3.0 star property
Hotel connected to a shopping center in Johor Bahru with free parking

Choose dates to view prices

Photo gallery for Grand Sentosa Hotel

Exterior
Exterior
Deluxe Room, 2 Twin Beds | 1 bedroom, in-room safe, desk, laptop workspace
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Ground Floor, Block A, Plaza Sentosa, Jalan Sutera,Taman Sentosa, Johor Bahru, Johor, 80150
  • Holiday Plaza
    ‪14 min walk‬
  • KSL City Mall
    ‪14 min walk‬
  • Johor Bahru City Square
    ‪5 min drive‬
  • Johor Bahru (JHB-Senai Intl.)
    ‪25 min drive‬

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Room options

Superior Room, 1 King Bed

  • 28 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

  • 301 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room (Non Smoking)

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Superior King Room (Non-smoking)

  • Sleeps 2
  • 1 King Bed

Superior Twin Room (Non-smoking)

  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Johor Bahru

Located in Central District within a mile (2 km) of Holiday Plaza, Grand Sentosa Hotel is within a few miles (5 km) of other popular sights such as Johor Bahru Ferry Terminal. This 260-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking. It's connected to a shopping center in central Johor Bahru, and a short drive from KSL City Mall and Johor Bahru City Square.

What's nearby

  • Holiday Plaza - 14 min walk - 0.8 miles
  • KSL City Mall - 14 min walk - 0.8 miles
  • Johor Bahru Customs, Immigration, and Quarantine Complex - 4 min drive - 2.8 miles
  • Komtar JBCC - 5 min drive - 3.1 miles
  • Johor Bahru City Square - 5 min drive - 3.1 miles

Getting around

  • JB Sentral - 9 min drive
  • Kranji Station - 9 min drive
  • Senai International Airport (JHB) - 34 min drive

Restaurants

  • ‪Hanoi Cafe - ‬1 min walk
  • ‪OldTown White Coffee - ‬2 min walk
  • ‪Tai Hong Cafe - ‬2 min walk
  • ‪Pahpai Steak House 水手西餐 - ‬2 min walk
  • ‪Restoran Little Vietnam - ‬1 min walk

About this property

Grand Sentosa Hotel

Hotel connected to a shopping center in Johor Bahru with free parking
Grand Sentosa Hotel features free WiFi in public areas, meeting rooms, and a 24-hour business center. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include a banquet hall, a gift shop, and a hair salon.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms have free toiletries, bidets, and toothbrushes and toothpaste. Coffee makers, laptop-compatible safes, and phones are also standard. Housekeeping is available once per stay.

Languages

Chinese (Mandarin), English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: MYR 18 for adults and MYR 10 for children
  • A restaurant

Restaurants on site

  • Sentosa Deli

Things to do

  • Shopping

Family friendly

  • Grocery/convenience store
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 30 2025 to April 9 2027 (completion date subject to change). The following areas are affected:
  • Business center
  • Dining venue(s)
  • Elevator
  • Exterior
  • Front desk
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
  • Parking area
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 18.00 for adults and MYR 10.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Grand Hotel Sentosa
Grand Sentosa
Grand Sentosa Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Johor Bahru
Hotel Grand Sentosa
Sentosa Grand Hotel
Grand Sentosa Hotel Hotel
Grand Sentosa Hotel Johor Bahru
Grand Sentosa Hotel Hotel Johor Bahru

Frequently asked questions

What's there to see close to Grand Sentosa Hotel?

This hotel is situated in Central District within a short 17-minute walk of KSL City Mall and also 18 minutes on foot from Holiday Plaza. You'll also find Johor Bahru City Square and Komtar JBCC within a short drive.

How much does it cost to stay at Grand Sentosa Hotel?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Grand Sentosa Hotel on Jun 2, 2025 start from $31.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Grand Sentosa Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Grand Sentosa Hotel feature a casino on the premises?

No, Grand Sentosa Hotel doesn't have a casino.

Will I find an indoor pool at Grand Sentosa Hotel?

No, there is no indoor pool at this hotel.

Is Grand Sentosa Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and concierge services plus some guestrooms include courtyard views.

Does Grand Sentosa Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Sentosa Hotel have a restaurant that serves breakfast?

Yes, Grand Sentosa Hotel serves buffet breakfast for a surcharge at Sentosa Deli.

Will Grand Sentosa Hotel allow pets to stay for free?

No, pets aren't allowed at Grand Sentosa Hotel.

Are there connecting rooms at Grand Sentosa Hotel?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Grand Sentosa Hotel?

The closest major airport to Grand Sentosa Hotel is Seletar Airport (XSP), which is 14.7 mi away (35 minutes by car). Another top airport is Senai International Airport (JHB), which is located 17.3 mi away (34-minute drive).

Are there rooms with balconies that I can book at Grand Sentosa Hotel?

No, there aren't any guestrooms with balconies at Grand Sentosa Hotel.

Grand Sentosa Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 36 out of 395 reviews
Rating 8 - Good. 141 out of 395 reviews
Rating 6 - Okay. 165 out of 395 reviews
Rating 4 - Poor. 34 out of 395 reviews
Rating 2 - Terrible. 19 out of 395 reviews

6.6/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Daryl

Disliked: Property conditions & facilities
Old property that is not well maintained. Moulds
Stayed 1 night in Apr 2025

10/10 Excellent

Hwee Chik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NA

The room was very clean and customers service is good
Stayed 1 night in Mar 2025

6/10 Okay

YU

Traveled with family and small children, Traveled with family
Okay for short stay, but room was a bit dirty, KTV sound too loud so very noisy, also the counter refuse to provide second card key.
Stayed 1 night in Dec 2024

6/10 Okay

Kok Wai

Traveled with family and small children
Toilet wall has black dirt.
Stayed 1 night in Oct 2024

2/10 Terrible

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Masnor

Stayed 1 night in Mar 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Experience with Grand Sentosa

Very good location surrounded by restaurants, seafood and spa. But do not expect the quality of hotel room facilities. No hair dryer, no Fridge and Safe is not working. Our room was not ready at the time of check in and need to wait. The room has smoking smell, and the view from window is another hall or corridor, it make us feel unsafe. Overall, it is within 2-3 star rating.
Stayed 2 nights in Mar 2024

8/10 Good

Siyak wang

Traveled with family
Liked: Amenities
Convenient and many shop and restaurant
Stayed 2 nights in Feb 2024

4/10 Poor

Shawn

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very old. The bedroom was not clean properly and toilet title looks dirty. The exhaust fan is full of dust. Lucky the bedsheet and towels were clean. In the morning when we went down to look for breakfast, the front office staffs didnt even greet us even when they see us, it was us who greeted them. The hotel was attached to a mall which looks like a ghost town. Very eerie. Given this experience, I wont book this hotel again.
Stayed 1 night in Dec 2023

6/10 Okay

Andy

Hotel shower equipment not in good condition
Stayed 1 night in Nov 2023

8/10 Good

Eng Teik

Stayed 3 nights in Nov 2023

4/10 Poor

Konstantin

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Quite a rundown hotel, located in a semi-abandoned mall. Bed sheets were clean. Floor carpet was very dirty
Stayed 2 nights in Aug 2023

6/10 Okay

Goh

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Budget Hotel with Good Food

Hotel Room was big and the location is good as The Store Shopping Mall is just beside. Behind the hotel are lots of Karaoke outlets. A short distance walk will lead you to the Night Food Street which sells lots of Malaysian Street Food.
Stayed 1 night in Jul 2023

8/10 Good

Kim Chan

Stayed 1 night in Mar 2023

6/10 Okay

Cheng Hai

Liked: Staff & service
The location is very convience for tourist who want to go around nearby
Stayed 1 night in Mar 2023

10/10 Excellent

Kim Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Yohanes

Stayed 1 night in Jan 2023

6/10 Okay

LOO

Stayed 2 nights in Oct 2022

10/10 Excellent

Fan

Stayed 1 night in Jun 2022

8/10 Good

Koh

Stayed 1 night in Sep 2022

8/10 Good

Eric leong

Stayed 1 night in May 2022

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

8/10 Good

Jw

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap decent n clean hotel for 1 night stay. Alot of food places nearby
Stayed 1 night in Nov 2019

8/10 Good

Andy

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2019