Le Grandeur Palm Resort Johor4.0 out of 5.0
Recent guest reviews
Service was great. Rooms were big. However, conditions are not great. Nothing interesting around this area unless u here for golfing. Bar and Spa available. For those who miss A&W, there is one nearby.
better maintenance to the rooms will be great. however, our party if 20+ pax enjoyed the amenities tremendously, creating competitions: football, foosball, table tennis, bowling, ultimate frisbee, swim relays, water polo, etc.. so, altogether a very gd time!
rooms:old. some lighting and switch malfunction. toilet:no water hose at toilet. breakfast: average in taste.but offers variety foods. swimming pool: great but not enough pool towel available. may be due to peak season.
Stayed a nite aft shopping at JPO. Chked-in abt 5pm; smooth transaction. But the recep area was so gloomy/dark. I can hardly see the wordings on the papers that i signed. Got connecting room, as requested. Pool clean. My younger children played at 1.2m deep. Thrs also 1.5m deep. Rooms clean. Toilet - our room no bidet. The other room have. Shower area - got flooded when on tap to the max as the water flow was very poor. Bath tub - it was working well then the water stopper got jammed. Since we stayed for only a nite, we leave it as it is. We just want some rest before driving to KL d nex day. Aircon - worked well; cool & quiet. We had dinner here - buffet bbq & steamboat - the seafood were fresh, especially prawns. Bbq lamb & fish were good too. The staff that we encounter that day were all friendly.
Had my company's retreat here recently. A disappointment saved by friendly and efficient staff at sports center. I must commend the sports center staff for their help in NOT racking our company's retreat, for my staff truly enjoyed the games here. Apart from that, the rating should be terrible. Meeting room and event space is acceptable, service staff are friendly except those at front desk. No assistance rendered we have to contact the events department on our own, think internal communication with this hotel is not available. Food at breakfast and lunch NOT acceptable at all with flies all over the food at buffet. Dinner at teppanyaki restaurant is rated good and enjoyable. Charge you for water if you request for additional on top of the two bottles given daily, do they even know how hot it gets during the day?!?!? Drinks at the bar was good with efficient and friendly staff. pricing at acceptable range. Paid fully and checked out on 18th December 2017. Till today have not received my tax invoice. Will stop here and stop coming here.
Reached the hotel almost 8plus, the check-in process took abit of time, as there were abit of queue. But still it was a smooth process. Overall the room was tidy and near, even though it was abit of old. Ordered room service for our dinner, overall the foods were nice. Had the breakfast, overall acceptable range. The resort surrounding was nice with good morning air freshness. But overall, the resort structure looks very tired. At the level 3 lift landing, a portion of the flooring was bloated up. We would give the resort an above acceptable range reviews.
Sky and her Front Desk team do an excellent job to make you feel at home! While some of the hotel furnishins do need renovation, it is a very convenient and a quiet location, especiially if one is playing golf at the next door Palm Resort (3 x 18 holes - excellent!). The steaks are done almost to perfection in the open air restaurant. One thing that can certainly be improved is the house wine quality. The blaring live music at night spoils the ambience a bit. All in all, highly recommended
Business trip, travelling all day thought I was coming to a nice relaxing hotel, poor reception staff, tolilet not working, cold food, entertainment!!!!!!!, really needs some work to bring it up to scratch, very disappointed
Reached the resort at 5pm, was greeted by a rude receptionist named Eeswari asking "You haven't checked in?" This is definitely not a way to greet any guests. Since the resort is located far-away from restaurants, guests are recommended to dine in the resort's bar (either for lunch or for dinner). Although breakfast was provided, my girlfriend and I did not eat any of the food. Houseflies were seen everywhere. Bread was touching the concrete wall. Lost of appetite upon seeing houseflies helping themselves with the food. Utterly disgusted.
Our stay was made very comfortable due to the excellent service provided by Julie the Executive Housekeeper. When we had problems with our first room she was quick to arrange another room for us to our liking. She was very attentive, kind and understanding towards the problems we had with our allocated room. She also ensured that the maid service to our room was spot on and she kept in touch with us on a daily basis in this regard. We will definitely stay at Le Grandeur when we return to JB in February 2018. By the way, this was our third stay at this hotel during the past year. We might also add being a golf resort we experienced the tranquility of the place and it’s surroundings. All the staff were very polite and respectful and they also served a very nice breakfast. Full marks to the Le Grandeur and Julie, our wonderful hostess.
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Le Grandeur Palm Resort Johor places you 24.8 mi (40 km) from Singapore Turf Club. This 330-room, 4-star hotel has 2 outdoor pools along with a golf course and a full-service spa. Singapore Zoo is 25.1 mi (40.4 km) from the hotel, which is near the airport.
Enjoy dining at Ishwara, one of 4 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Le Grandeur Palm Resort Johor's 330 air-conditioned rooms provide balconies, minibars, and free newspapers. Guests can expect to find free WiFi and TVs with satellite channels. Bathrooms have hair dryers, free toiletries, and bathrobes. Free bottled water, safes, and phones are other standard amenities.
Le Grandeur Palm Resort Johor features a golf course, a full-service spa, and 2 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for MYR 6.40 per person one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this spa hotel include a health club, a sauna, and outdoor tennis courts.
Reviews from Trip Advisor
67% of guests recommend this hotelTotal of 529 reviews