TROVE Johor Bahru

Stayed for 3 nights. If I'm being completely honest, this hotel offers much more than just the facilities or even amenities. From the day we checked-in right till the day we check-out, we've been treated more than we deserved. The quality of their staff from concierge, front office and service f&b (day & nights) are top quality. They offer you comfort and smiles that just made your day even more pleasant. Breakfast? I've have'nt enjoyed breakfast like this in a long time. Shout-out to the service crews and chefs. Can't think of anything unpleasant about our stay. Simply high level of customer service. Definitely coming back. Thank you to front office Viya and Chef Zainuddin for the experienced. Thank you Trove JB. I'm sure we will meet again. Definitely coming back.

this is our 3rd trip to Trove, we chose this hotel because its well located. As we had a little errand to ran, we left our luggage at the hotel concerige & came back to check-in later in the afternoon We love the cosy & clean room provided. There water filter machine in the room, coffee tea provided. Only issue we had was the bed was abit un-balance when we turn over the bed will "rock"...with a sound. Love the breakfast at Lada & Clove, there always local delights, pastries, fried noodles & rice, fruits & salad, there a little something for everyone. As i am a Tea-drinker, i can taste the after taste of coffee in the Tea-dispenser, maybe the F&B department should consider not mixing the dispenser...or the dispenser should be used strictly just for tea & invest in a Coffee Machine ? Anyway we enjoy our stay & will not hesitate to recommend Hotel Trove to anyone who staying in Johor Bahru !

First time in trove. Lots of people, food is good. I was surprised when saw the smart TV. Can watch all my Netflix and YouTube. The staff there are very nice and friendly. Pool is fun with friends. Will come back again.

I'm staying here 2 night, my 2nd day I'm having my dinner at restaurant, I ordered nasi goreng Selatan and it's look tempting. I feel disappointed when tight chicken(in menu stated chicken wing) is not fresh and smell,i called waitress to change my fried chicken. When my 2nd fried chicken wing it's arrived with big plate which is not presentable at all and when I cut it still got blood inside..OMG!! ..when I go to counter cashier to settle my bill then I told one of the waitress regarding the chicken and she said I give discount.

Booked for 3 days 2 night under Trip.com. Smooth check in process. Room is clean with nice view. Hot water dispenser in the room is very convenient. Walking distance to cedar food center and KSL shopping mall.

The new hotel looks like a refurbished one from the old but with new furnishing. The environment surrounding offers a birds eye view from the restaurant. However, the hotel staff needs improvement in term of restaurant service and front desk service staff competency. They were however quick in term of service recovery and offer redemption in order to keep customer’s satisfaction. A second visit was done 3 weeks later but there was a slight improvement. I suppose they need time to work on the area for improvement. In term of value for money, I would say go for it. So Good luck guys!

We held an event in the Grand Columbus last week, the PA system for the ballroom is fantastic with excellent sound quality and the screen is full LED. The staffs are helpful, polite and friendly with good attitude. I definitely will visit again.

Stayed in Trove for a week for a work visit and I'm very impressed. Especially comparing to my previous experiences with other hotels in the area at the same price point. Most hotels try to bring a new idea or concept across and most fail. But Trove felt like it had really connected with the local artists to create a space that represents the area so deeply embedded in the culture of Johor Bahru. I really enjoyed staying at a space where it did not shun from its roots. Personally its a far better experience for travelling compared to staying in somewhere extremely luxurious. All the basics have been done right too. Clean rooms, great breakfast, friendly staffs whom are always there to help with a smile. Couldn't ask for more, at this price its a bargain. Would highly recommend to all kinds of travellers. One thing to note is that it isn't close to a train service or bus service. Then again, there isn't any reliable public transport in JB, good thing is ridesharing cabs are very affordable!

I booked total of 5 rooms for a short family vacation. I was in awe when the DM, Mr Stanley Kiren Napolean approached me just to welcome us. He saw we were having 2 wheelchairs bound person (my mom and grandma) and a stroller for my son. He then took over the checking in. Later, followed by the Guest Relation Manager, Mr William Seah who sharing with us the amenities of the hotel and etc. They are really a bunch of lively staff. Mr Kiren even tooked my hp number to text me when the room was ready. As we arrived at about 11am. The hotel amenities were superb. The best is there is a drinking water dispenser (hot and cold) in the room and Netflix! Breakfast was average with many rooms of improvement. I have also shared with the DM on the safety precaution which they should take when providing the baby crib/cot. As they providing the wooden vintage style hence, it may caused accident/injuries to babies. It has happen to my son at one of the hotel when we travelled. Above all, the 2 gentlemen really has placed Trove at one of the best hotel in JB. Keep up guys! I will be back!