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Recent guest reviews

Property was gross. Strong smell of smoking baked into the room. Stains on the bedcover, couch, etc. Walked in and turned right back around.

My friend and i were coming into town for one night. I made this purchase the night before, online. There were only 3 or 4 pictures, and the one of the bedroom was completely misrepresented. I'd accidentally purchased a "smoking" room". That being said, the outside of the building was showing quite a bit of wear. Check in was fairly quick, though the woman at the desk took my credit card for "incidentals". That, to me, would be things purchased, beyond the one-night contract. Iwas told much later, after I'd already paid, that they took a $100 deposit as a security deposit! They were absolutely non-transparent and NEVER made this clear! As we approached our room, we were met by a gentleman in his 50's staying in the room next to ours, with a much younger girl he called his "daughter". She was sitting in a heap on one bed, surrounded by snacks and trash. She was clearly an addict. The room was so off-putting the minute we turned on the light, that we almost turned around. We should have. There were burn marks littering the carpet, a burn mark in the sheet, walls crumbling, and nasty, stain-covered mattresses. We were told by the woman at the desk that they didn't give refunds. When I told her the condition of the room, her answer was simply "Its a smoking room", as if that excused is rundown condition, and unsafe neighbors. I'm strongly considering filing a complaint with the BBB, and a report with the health department.

The scenery of the mountains,the people are very polite and courtesy helpful, the rooms were sanitized stocked and clean and quiet ive stayed here before

Very nice room big and clean and location was good water pressure could have been better but other than that no complaints

Great location in Johnson City. Convenient to many activities. Excellent value

Very friendly staff. Rooms were comfortable also! Good location.

It was close to downtown and clean. Rooms were quite

Nice place and very good value. I would stay there again.

Easy to find, located close to highway but not too far from downtown Johnson City and decent restaurants such as Buffalo Street Downtown Deli, Yee Haw Brewery, and Tipton Street Grill. Couple of fast-food places in same strip. Room was clean, bed very comfortable. Highway noise not noticeable. Only (small) complaint was no view, as other rooms at back of hotel have partial view of mountains waaaay off in the distance. Oh, Well. Staff was outstandingly friendly and helpful.

Great hotel convenient to Tennessee State Park and the outdoor play Liberty.

I use this hotel when I visit the area because it's centrally located to where I go. Never disappointed by the service and what the hotel offers.

good stay at the hotel, as expected and staff was very courtious when we extended our stay an extra night.

Everything about this hotel was as advertised, met all of our needs and was a fair price.

[...] The room was clean but the deadbolt lock was broken. The water pressure at the sink was extremely low and in the morning when I went to shower, the pressure there was also low and...no hot water! So, I was unable to shower. I won't stay here again.

The hotel is in a convenient location, within a short distance from ETSU, downtown JC, I-26, and rural areas of east Tennessee. We enjoyed getting out and about the area without being far away from our room.

the pillows were small,and feathered which i am allergic to...[...]

S Roan St Johnson City TN

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Business center

Quality Inn Downtown places you within a mile (2 km) of Tweetsie Trail Trailhead and Tipton-Haynes Historic Site. This 44-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6:00 AM to 9:00 AM.


Rooms

Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.


Property features

Quality Inn Downtown features free WiFi in public areas, a business center, and a seasonal outdoor pool. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has free newspapers.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Smoking

1 King Bed and 1 Twin Sofa Bed | Sleeps 3

Guest reviews for Quality Inn Downtown

Everyone (5) Business (2) Couples (7) Family (7)
1
Business Business

Property was gross. Strong smell of smoking baked into the room. Stains on the bedcover, couch, etc. Walked in and turned right back around.

By on Mar 6, 2024

Review comment responded on Mar 11, 2024

We are sorry we didn't live up to your expectations. Thank you got letting us know what we need to fix. We will use this for training purposes.

1
Friends Business Business

My friend and i were coming into town for one night. I made this purchase the night before, online. There were only 3 or 4 pictures, and the one of the bedroom was completely misrepresented. I'd accidentally purchased a "smoking" room". That being said, the outside of the building was showing quite a bit of wear. Check in was fairly quick, though the woman at the desk took my credit card for "incidentals". That, to me, would be things purchased, beyond the one-night contract. Iwas told much later, after I'd already paid, that they took a $100 deposit as a security deposit! They were absolutely non-transparent and NEVER made this clear! As we approached our room, we were met by a gentleman in his 50's staying in the room next to ours, with a much younger girl he called his "daughter". She was sitting in a heap on one bed, surrounded by snacks and trash. She was clearly an addict. The room was so off-putting the minute we turned on the light, that we almost turned around. We should have. There were burn marks littering the carpet, a burn mark in the sheet, walls crumbling, and nasty, stain-covered mattresses. We were told by the woman at the desk that they didn't give refunds. When I told her the condition of the room, her answer was simply "Its a smoking room", as if that excused is rundown condition, and unsafe neighbors. I'm strongly considering filing a complaint with the BBB, and a report with the health department.

By on Sep 25, 2023

Review comment responded on Sep 30, 2023

We're sorry you didn't enjoy your stay. The exterior of the hotel was repainted this year and we clean the grounds daily. We would have been happy to give you a non-smoking room but you did not give us the chance. Lastly, all of our rules, including deposit information, is clearly stated on all booking sites.

1
Everyone

By on Jun 19, 2023

Review comment responded on Jul 13, 2023

Thank you for responding to the survey. We apologize that we didn't live up to your expectations. We do wish we knew more during your visit to hopefully correct your opinion. We hope that someday you will give us a chance to make it up to you

5
Everyone

By on Jan 6, 2022

5
Everyone

The scenery of the mountains,the people are very polite and courtesy helpful, the rooms were sanitized stocked and clean and quiet ive stayed here before

By on Jan 3, 2022

Review comment responded on Feb 3, 2022

Thank you so much for your kind words! We look forward to seeing you again!

3
Everyone

By on Feb 13, 2021

Review comment responded on Feb 24, 2021

We are happy that you enjoyed your stay with us. We hope to see you again in the future!

4
Family

Very nice room big and clean and location was good water pressure could have been better but other than that no complaints

By , from Raleigh on Jul 6, 2020

Review comment responded on Jul 8, 2020

Thank you for staying with us and we appreciate your feedback!

4
Partner Couples

Great location in Johnson City. Convenient to many activities. Excellent value

By on Aug 2, 2019

Review comment responded on Aug 15, 2019

We are glad that you enjoyed your stay with us!

5
Family Business Business

Very friendly staff. Rooms were comfortable also! Good location.

By on May 23, 2019

Review comment responded on May 24, 2019

Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us and we hope to see you again soon!

4
Family Friends

It was close to downtown and clean. Rooms were quite

By on Mar 4, 2019

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