Quality Inn Downtown

2.5 star property
Hotel in Johnson City with free breakfast and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for Quality Inn Downtown

Exterior
Free daily on-the-go breakfast
Lobby
Seasonal outdoor pool
Free daily on-the-go breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
1900 S Roan St, Johnson City, TN, 37601
  • Place, East Tennessee State University
    ‪3 min drive‬
  • Place, Freedom Hall Civic Center
    ‪5 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪26 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Smoking

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Smoking (Efficiency)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Johnson City

Quality Inn Downtown places you within a mile (2 km) of Tweetsie Trail Trailhead and Tipton-Haynes Historic Site. This 44-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Yee-Haw Brewing Company - 2 min drive - 1.5 miles
  • East Tennessee State University - 3 min drive - 1.7 miles
  • Johnson City Mall - 5 min drive - 4.0 miles
  • Freedom Hall Civic Center - 5 min drive - 3.0 miles
  • Johnson City Medical Center - 6 min drive - 4.0 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 24 min drive

Restaurants

  • ‪Burger King - ‬1 min walk
  • ‪Cranky's Pump N Pints - ‬15 min walk
  • ‪La Perla - ‬17 min walk
  • ‪Southern Craft BBQ - ‬17 min walk
  • ‪Little Animals Brewery - ‬2 min drive

About this property

Quality Inn Downtown

Hotel in Johnson City with free breakfast and a seasonal outdoor pool
Quality Inn Downtown features free WiFi in public areas, a business center, and a seasonal outdoor pool. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a vending machine and a TV in a common area.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25.00 per pet, per night
  • Dogs and cats only
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Frequently asked questions

Is free cancellation available at Quality Inn Downtown?

Quality Inn Downtown offers free cancellation on certain room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Quality Inn Downtown?

As of Oct 25, 2025, prices found for a 1-night stay for 2 adults at Quality Inn Downtown on Nov 23, 2025 start from $62.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Quality Inn Downtown?

This hotel is located in Johnson City within a short 17-minute walk of Tweetsie Trail Trailhead. You'll also find Yee-Haw Brewing Company and Buffalo Mountain Park within a short drive.

Will I be able to park at Quality Inn Downtown?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Quality Inn Downtown include a casino?

No, Quality Inn Downtown doesn't have a casino.

Will I find an indoor pool at Quality Inn Downtown?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Quality Inn Downtown?

Couples will appreciate amenities like a seasonal outdoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does Quality Inn Downtown have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quality Inn Downtown have a restaurant that serves breakfast?

Quality Inn Downtown offers free on-the-go breakfast each morning though there is no restaurant.

Will Quality Inn Downtown allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Quality Inn Downtown for a fee of USD 25.00 per pet, per night.

Does Quality Inn Downtown have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Quality Inn Downtown?

The closest major airport to Quality Inn Downtown is Tri-Cities, TN (TRI-Tri-Cities Regional), which is 17.6 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Quality Inn Downtown?

No, there aren't any guestrooms with balconies at Quality Inn Downtown.

Reviews

Quality Inn Downtown Reviews

7.4

Good

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 167 out of 538 reviews
Rating 8 - Good. 171 out of 538 reviews
Rating 6 - Okay. 88 out of 538 reviews
Rating 4 - Poor. 58 out of 538 reviews
Rating 2 - Terrible. 54 out of 538 reviews

Reviews

10/10 Excellent

Ericka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marcus

Stayed 1 night in Jun 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Disliked: Room comfort

Hinder

Nice jetted tub, but the mattress topper was really thick and soft. Every time I moved, the bed shook like it was Jello. The bathroom door would stick and not close all the way like the door jam is warped. The a/c smelled like musty mildew when it first comes on. Otherwise, tge room was large and had a microwave and mini fridge.
Stayed 1 night in Jul 2025

10/10 Excellent

BIANKA, clifton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was good for rest and good enougs breakfast , easy parking areas, good AC , comfortable bed with tv microwave, fridge, iron, coffee maker, blower ect. The toilet was slow as well as the sink carpet need to be clear look old and dirty, some of receptionists wasn’t the frendly to say a simple good morning overal was good stay , im sure i will come back!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yancy

Clean place.. kind staff!
Stayed 1 night in Jul 2025

4/10 Poor

Kandace

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stained and dirty sheets, flying bugs, freezer ice is brown, stained pillows doors don’t shut properly
Stayed 1 night in Jul 2025

10/10 Excellent

Lendsay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

2/10 Terrible

Joseph

Traveled with partner
Disliked: Staff & service, amenities
Andrea at the front desk was rude and purposely did nothing to accommodate our request. We asked for a first floor non smoking room. She gave us a smoking room where the door didn’t work properly and the bathroom door didn’t close. We asked for a different room on the first floor and were told there were no other rooms available. We were on our motorcycle and explained that since we had a lot of items to carry in, the second floor would be difficult for us since we are senior citizens. A young man came in after us, with no reservations, and she gave him a first floor room that she said was not available for us. I talked to the manager the next morning, he said he would talk to her. It’s their policy to give motorcycles first floor so they can be close to their bike. I hope no one else is discriminated against like we were.
Stayed 1 night in Jun 2025

8/10 Good

lawrence

Liked: Cleanliness, amenities, property conditions & facilities
Gy
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2025

2/10 Terrible

James

Traveled with family
Disliked: Amenities, property conditions & facilities
DO NOT STAY HERE! The carpet and furniture were very dated, but that was not really a problem. When we entered the room, the AC was set on 80 and di not get much lower than that the entire stay. the desk chair was missing screws and I fell when I tried to sit in it. The bed pillows were only half pillows. There was mildew on the edge of one of the comforters. On the second day, my husband happened to look up at the shower ceiling; it had black mold on it. I guess the old addage "you get what you pay for" applied.
Stayed 2 nights in May 2025

8/10 Good

Nicole

Stayed 1 night in May 2025

4/10 Poor

Barbara

Traveled with family
Disliked: Cleanliness, staff & service

Very dissatisfied

The carpet and tile in the bathroom were filthy! To get clean towels you had to take the soiled ones to the front desk to get clean ones. I would never stay there again and would have left except it was college graduation week and everything was booked.
Stayed 4 nights in May 2025

4/10 Poor

Barbara

Traveled with family
The carpet was very dirty and to get fresh towels you had to take the dirty ones to the front desk yourself. Never experienced that before.
Stayed 1 night in May 2025

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Amenities
Stayed 1 night in Apr 2025

4/10 Poor

Shanna

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
People hanging out in the parking lot doing ddrugs .. scared me room was outdated and humid.
Stayed 1 night in Apr 2025

8/10 Good

Linton M

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Sufficient
Stayed 2 nights in Apr 2025

4/10 Poor

William

Traveled with family
Disliked: Cleanliness

Race trip

Was in town for a race. Booked last minute online due to our other hotel being an issue. Staff was very nice, grounds clean. Bed was comfy, pillows were weird half pillows. Bedding needs updated. Clean but worn, same with towels. Room and floors need a deep cleaning. Did ok for a short stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Lana

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Needs to be updated as the dirty carpet and spotted walls and ceiling gave me an un clean and un easy feeling
Stayed 1 night in Apr 2025

6/10 Okay

Heather

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Amenities
My biggest complaint is that this Quality Inn is advertised as a hotel but is in fact a motel. As a woman traveling with her 20 yo daughter, i wanted a hotel. The room was mostly clean as long as you didn't look behind things, something nasty was clogging the sink drain, and the area around the place was sketchy. We felt a little vulnerable. The lady behind the front desk was the only bright spot - she was lovely. Still, my last stay at a Quality Inn!
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Stayed 1 night in Feb 2025

6/10 Okay

Lisa

Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness
When i went in it stu k really badly there was hair on the tub and blood splatters on the wass and on ceiling.When i called the front deak,I was told that they didnt have anymore smoking room,I told her that I did t ask for a smoking room because I dont smoke around my girls,so could i switch rooms,but then she said that they were booked up,so I asked her for some cleaner and rags and ill clean the room myawlf, she .The night before I left I called the front desk to see uf I stayed(i had already cleaned tge room)could i get aome kind of discount,the man told me no,that he didnt do that celing
Stayed 2 nights in Feb 2025