Comfort Suites Johnson City near University

2.5 star property
Hotel in Johnson City with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Comfort Suites Johnson City near University

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated
Gift shop
Exterior
Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

View in a map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Place, Wallabies
    ‪2 min drive‬
  • Place, Johnson City Medical Center
    ‪7 min drive‬
  • Place, East Tennessee State University
    ‪8 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪20 min drive‬

Room options

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(74 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Johnson City

Located within a mile (2 km) of Wallabies, Comfort Suites Johnson City near University is within 3 miles (5 km) of Franklin Woods Community Hospital. This 80-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Wallabies - 2 min drive - 1.1 miles
  • Johnson City Mall - 3 min drive - 2.8 miles
  • Johnson City Medical Center - 6 min drive - 4.7 miles
  • Freedom Hall Civic Center - 6 min drive - 4.0 miles
  • East Tennessee State University - 8 min drive - 6.3 miles

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪Mellow Mushroom - ‬15 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬19 min walk
  • ‪Rocks Wood Fired Grill - ‬3 min drive

About this property

Comfort Suites Johnson City near University

Hotel in Johnson City with free breakfast and a fitness center
At Comfort Suites Johnson City near University, guests have access to a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a seasonal outdoor pool, a meeting room, and free newspapers.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer deep soaking tubs, hydromassage showers and hair dryers. Sitting areas, refrigerators, and microwaves are other standard amenities.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per night
  • Dogs and cats only
  • 2 total (66 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Frequently asked questions

Is a free cancellation option available at Comfort Suites Johnson City near University?

Comfort Suites Johnson City near University offers free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Johnson City near University?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Johnson City near University on Nov 28, 2025 start from $94.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Comfort Suites Johnson City near University?

This hotel is located in Johnson City within a short 19-minute walk of Wallabies. You'll also find Johnson City Mall and Winged Deer Park within a short drive.

Is parking available on site at Comfort Suites Johnson City near University?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites Johnson City near University include a casino at the property?

No, Comfort Suites Johnson City near University doesn't have a casino.

Will I find an indoor pool at Comfort Suites Johnson City near University?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Comfort Suites Johnson City near University a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a soaking tub and premium bedding as well as a seasonal outdoor pool.

Does Comfort Suites Johnson City near University have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Johnson City near University have a restaurant with a breakfast menu?

Comfort Suites Johnson City near University offers free on-the-go breakfast each morning though there is no restaurant.

Will Comfort Suites Johnson City near University allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Comfort Suites Johnson City near University for a fee of USD 40 per pet, per night.

Does Comfort Suites Johnson City near University have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Comfort Suites Johnson City near University?

The closest major airport to Comfort Suites Johnson City near University is Tri-Cities, TN (TRI-Tri-Cities Regional), which is 12.9 mi away (17 minutes by car).

Are there rooms with balconies at Comfort Suites Johnson City near University?

No, there aren't any guestrooms with balconies at Comfort Suites Johnson City near University.

Comfort Suites Johnson City near University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 413 out of 1006 reviews
Rating 8 - Good. 274 out of 1006 reviews
Rating 6 - Okay. 165 out of 1006 reviews
Rating 4 - Poor. 86 out of 1006 reviews
Rating 2 - Terrible. 68 out of 1006 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Stayed 1 night in Oct 2025

4/10 Poor

Julie

Traveled with family
Disliked: Property conditions & facilities
The WiFi never worked for 3 days. The tub wouldn’t drain so you had to stand in ankle deep water. The air conditioner stopped working after the second day. Numerous charging outlets available but only 1 worked. Some lights weren’t functioning. Not a well maintained hotel. Staff showed no interest in addressing issues. Had stayed there previously a few years ago without any complaints. Will not stay there again.
Stayed 3 nights in Oct 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Large Room, Clean, In Good Condition
Stayed 6 nights in Sep 2025

6/10 Okay

Dorothy, Chattanooga

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall, this hotel was fine for one night. BUT we had to wait 20 minutes (no exaggeration) to check in as there was no one at the front desk. My husband stood there, and I walked around, peering into the office, housekeeping room, maintenance room (all the doors wide open) to see if anyone was around. Place was deserted! It was around 4pm on a Thursday. Finally, a man showed up. The room was perfectly adequate, what you expect from a Comfort Inn. Breakfast the next morning was just ok. Waffle batter was almost empty, orange juice was watered down and the Coffee ran out at 8:15 and there was no one around to replace any of it. So overall, 4 stars for the room but 2.5 for check in and breakfast.
Stayed 1 night in Sep 2025

6/10 Okay

Jay

Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing some renovation so there is still areas that are being improved upon.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean but a little tired. HVAC in the room cooled the room but not sufficiently to have a comfortable nights sleep. Otherwise, staff was excellent and provided great service.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, would stay there again.

We had a great overnight stay. Booking was easy through Hotels.com. The receptionists at the front desk was very friendly and engaging. We truly felt welcomed. Our room was very clean and comfortable. I loved having the couch adjacent to the bedroom. The bathroom was clean and well stocked. I used the exercise room while I was there, and I would normally walk on a treadmill, but the two main pieces of equipment were an elliptical and a recumbent bike. I chose the bike for low impact. Breakfast the next morning was good, though the selection was a little limited. I was disappointed that there wasn't some fresh fruit. It appeared that the gentleman who preparing and serving the breakfast foods was also responsible for being at the front desk. Perhaps more help would be beneficial. Overall it was a good stay and we would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jimeace

Stayed 1 night in Aug 2025

4/10 Poor

Naheemah

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a make over. It has an odor everywhere and feels like an hourly motel. Definitely not for families with small children. I was scared to bathe my kids
Stayed 1 night in Aug 2025

8/10 Good

Randy

Stayed 2 nights in Aug 2025

4/10 Poor

Aaron

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good about this property was its location. Other than that, nothing was good. Poor things about this hotel was breakfest was not fresh nor good tasting. Room was not completely clean. Card locks were hit or miss on working. Bathroom needs major upgrade due to lot of caulking to fix cracks along with mold along walls and ceilings. Also, mini fridge was not clean inside of fridge. Long as while we were there, there was a construction company staying at hotel and took up most of parking spots with their dumptrucks and other vehicles.
Stayed 5 nights in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not great

I showed up at the front desk and had to wait for ten minutes to have someone come out to greet me to check in. Went to my room and my bathtub was not cleaned well (including an old piece of soap in the tub). Then, the next morning a woman was working the front desk and doing the breakfast who had clearly not showered and their clothing was dirty which left me grossed out. However, the bed was comfortable and the shower pressure was good.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Susie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The key cad did not work the gave me 2 different ones and both would not work. The came to the room with the master key it worked tried the 3 rd key card and of course it did not work! Said they would bring another one to the room. Well it has been 3 hours and no new key! Now someone that is staying above our room is making noise like jumping off bed and on to floor! Going to be a long night! Cannot leave room as we will not be able to get back in as our 3rd key does not work and did not bring us a new key.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Business traveler
Liked: Staff & service, property conditions & facilities
A little rough, but workable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So dirty

The floor was so filthy, and there was hair in the shower, as well as mold on the walls. Barely any shampoo and conditioner in the bathroom. The pool’s railings were about to fall. The halls looked like they haven’t been vacuumed in months. So gross. You can tell they are cutting corners with not having a professional cleaning crew come in to clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Qusai

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of our room was not good. It was near a door that went outside and another door to the stairs. There was noisy doors clicking until about 11 PM and then started again at 6 AM. There was also about 20 dump trucks parked less than 100 feet from our room. We could hear them all leave around 6 AM.
Stayed 2 nights in Aug 2025

6/10 Okay

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
The keycards did not work. Had to be replaced several times. Only 1 packet of soap for 4 people for showering and hand washing. Towels felt damp and not very absorbent. Not enough staff to keep up with breakfast demands. Staff was very polite and responsive.
Stayed 1 night in Aug 2025

2/10 Terrible

Shawn

Stayed 1 night in Aug 2025