The David Citadel Hotel5.0 out of 5.0
Recent guest reviews
This Hotel is literally 5 minutes walk to the Old City. The Old City is the place where all the history happened...so there is Jewish Western Wall... the place where Jusus Christ was crusified ...all very important sites. Besides excellent location, the hotel has great helpful staff who would advice you about site seeing , restaurants...everything. beautiful pool, and view of old City. Proximity to a mall and restaurants. You can't ask for more. They also follow Shabbat..so you would not get any hot food in the hotel on Saturday. Plenty of choices in cold food but no hot food.so kp this in mind while making your reservations.
Excellent Service in all services. Responsive to request and handled large group with ease, very good experience. Dining facilities excellent. Excettional service and attention to detail. Wait staff very helpful. Long term employee, Said, made visit very enjoyable. Five Star in all catergories!
Dream location especially if you stay in a suite with the old city as the backdrop at your private balcony, the hotel is only 10 minutes walk away from the Jaffa Gate. And the route is nicely lined with fashionable shops and cafes within the Mamilla property. I received one of the best reception experiences at the hotel. The receptionist spent much time patiently helping me to find the best combination of the rooms our group needs before the duty manager joined in and offered me even better choice with an upgrade. And, they both smiled till the end like serving good friends. I was completely impressed. The signature gold limestone of the architecture contrasts prettily with the subdue modern deco and they create a harmony between classical richness and contemporary aesthetics. It's only the last day of our stay that I surprisingly found that it was actually built by the awards winning architect Moshe Safdi. Cool. The rooms are all very spacious with large double beds and sofa chairs with relaxing dark tones. The suite my friend stayed is luxuriously big with a small walk-in closet area, and has a huge balcony just overlooking the old city! I was impressed by the concierge service which gave me very helpful advice for restaurants and helped me ordered our delivery. Pleasing and sophisticated in every sense. One of the best.
My wife and I stayed one night here and it was a great experience. The rooms are very tasteful and everything has been thought of, even an electrical socket in the safe to charge your iPad ! The breakfasts offer a huge variety of interesting local foods and service is outstanding throughout the hotel. We have already booked a return visit.
The reservations department are very unresponsive and unhelpful. The escalation to the GMs office is without response as well. The reservations engine does not work as it hangs on any system, as I have tried windows, chrome and Apple Safari.
The hotel is a “U”-shaped building facing towards the perimeter walls of the Old City of Jerusalem. The higher the floor, the better the view. The more central in the “U”, the better the view. But high floor & central room location comes at a price 💰. I attached a photo taken from the panoramic viewing gallery of the Tower of David ( just within the Old City of Jerusalem walls ). The photo looks back at the hotel & you see the dilemma.
Outstanding in look and service. Food could be tastier but overall great experience. The hotel knows and understands the needs of families with kids, the word "no" is not in the vocabulary of any of the staff. Any need you have is met.
We just came off a 3 week family vacation at the David Citadel this is defiantly the place to stay in Jerusalem I have stayed at every 5* hotel in the area and this is the spot!!! From when we arrived the service was implacable at check in Munir made sure every detail to our reservation was seen to. There is a great Kids Room that our kids ages 3-12 loved, always supervised properly with special activities and great games for them. The view from our balcony was priceless the housekeeping was there twice a day every time they finished it was like walking in to a new room. As a frequent traveler who is always staying at 5 * hotels there service was beyond any other hotel we have stayed at. The manager Baha could not have been more accommodating and hospitable he was always was there making sure we felt like kings!! There were constantly staff looking after us to make sure all our needs were met there was nothing we requested that they could not accommodate. All the food is really tasty and fresh the room service food was great they have a mouth watering burger on the menu that's the greatest burger you'll ever have defiantly give it a shot!! Overall this is the place to stay when your visiting Jerusalem!!!!!
We had a 5 day stay at David Citadel Hotel in Jerusalem during the busiest holiday season. The hotel was beyond amazing-first class all the way! The entire staff from house keeping to concierge were exceptional. We were interested in going to a soccer game and happened to ask our concierge Eviatar Ichie about it and how to get to the stadium and instead of giving us directions and a cab he insisted that after work he would drive us. He actually went home changed and returned to take us to the game. That is what you call over and beyond the job description. He was amazing and we couldn't be more grateful for his hospitality and kindness. Next time we visit Jerusalem no question we will stay at David Citadel. It is absolutely the best Hotel, best staff, best location!!!
Stayed 4 nights in Sep-17 with wife and 2 daughters, 10 & 13. Very classy hotel - genuine 5 stars. Unbeatable location near Mamilla Mall and Jaffa Gate (15 minute walk). Breakfast was brilliant - individual gourmet portions at buffet always impressed and nothing too much trouble for waiters. Pool shady from 2pm (faces East) and pool service lacking too but this was only issue. Would definitely stay again.
- Walking distance to Mamilla Mall and Tower of David Museum of the History of Jerusalem
- Free full breakfast
- Free WiFi in rooms and public areas
- Onsite dining
The David Citadel Hotel places you next to Mamilla Cemetery and Pool and within a 5-minute walk of other popular sights like Mamilla Mall. This 384-room, 5-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. Centrally located in Jerusalem, the hotel is also a short walk from Tower of David Museum of the History of Jerusalem and Church of the Holy Sepulchre.
Start your day off right with a free full breakfast, served each morning from 6:30 AM to 11 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café.
All of The David Citadel Hotel's 384 soundproofed rooms provide minibars, espresso makers, and free newspapers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, phones, and ironing boards are also available.
The David Citadel Hotel features a full-service spa, an outdoor pool, and a children's pool. Valet and self parking are available, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 2069 reviews