Grand Jersey Hotel & Spa

5.0 star property
Elegant beach hotel and indoor pool
VIP Access

Choose dates to view prices

Photo gallery for Grand Jersey Hotel & Spa

Relax and socialize in our inviting bar area, featuring a classic design and a selection of beverages.
Relax by the pool, surrounded by lush greenery and a serene atmosphere.
Relax in this stylish room with a large bed, comfortable seating area, and a window offering a view of the sea.
Enjoy a serene ocean view from the comfort of this stylish room, featuring a dining table, sofa, armchair, and comfortable seating for two.
Stunning hotel facade with a central entrance and symmetrical wings, set amidst a beautifully landscaped garden.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
Esplanade, St. Helier, Jersey, JE2 3QA
  • Port of Jersey
    ‪8 min walk‬
  • Elizabeth Castle
    ‪9 min walk‬
  • St. Helier Central Market
    ‪11 min walk‬
  • Jersey (JER)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Superior Double Room, Ocean View

9.6 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed

Classic Double Room, Sea View

9.4 out of 10
Exceptional
(18 reviews)
  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Classic Double Room (may have frosted Windows)

9.4 out of 10
Exceptional
(13 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite, Ocean View

  • 435 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Deluxe Double Room, Ocean View

9.2 out of 10
Wonderful
(27 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Park View

9.4 out of 10
Exceptional
(10 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room (may have frosted window)

9.4 out of 10
Exceptional
(12 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Small Classic Double

9.6 out of 10
Exceptional
(7 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double or Twin Room, Park View

9.4 out of 10
Exceptional
(18 reviews)
  • 215 sq ft
  • Park view
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

St. Helier

Grand Jersey Hotel & Spa places you within a 5-minute walk of St Aubin's Bay and Jersey Opera House. This 123-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • King Street - 8 min walk - 0.5 miles
  • Port of Jersey - 8 min walk - 0.5 miles
  • Elizabeth Castle - 9 min walk - 0.5 miles
  • St. Helier Central Market - 11 min walk - 0.6 miles
  • St. Helier Beach - 14 min walk - 0.8 miles

Getting around

  • Jersey (JER) - 14 min drive

Restaurants

  • ‪Cargo - ‬7 min walk
  • ‪The Adelphi Lounge - ‬6 min walk
  • ‪Bella Italia - ‬7 min walk
  • ‪spice of life - ‬7 min walk
  • ‪Mange Tout - Sand St - ‬7 min walk

About this property

Grand Jersey Hotel & Spa

Elegant beach hotel and indoor pool
Grand Jersey Hotel & Spa features a full-service spa, an indoor pool, and a gym. Free parking is included with your stay. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and a hot tub.
42-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and beds sport premium bedding. Other amenities include refrigerators, laptop-compatible safes, and phones. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hungarian, Polish, Portuguese, Romanian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (GBP 6.66 per day)
  • Free self parking on site
  • Limited onsite parking (max 8 spaces per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 25 for adults and GBP 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • Private picnics

Restaurants on site

  • Champagne Lounge
  • Tassili
  • Victoria's

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Conference center
  • Coworking space
  • Meeting rooms

Outdoors

  • Direct access to the beach
  • On the bay
  • Terrace
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1890
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 25.00 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 6.66 per day(164 ft away; open 24 hours)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Jersey
Grand Jersey Hotel
Grand Jersey Hotel St. Helier
Grand Jersey St. Helier
Hotel Grand Jersey
Grand Jersey St Helier
Grand Jersey Hotel Spa
Grand Jersey Hotel & Spa Hotel
Grand Jersey Hotel & Spa St. Helier
Grand Jersey Hotel & Spa Hotel St. Helier

Frequently asked questions

Is a free cancellation option available at Grand Jersey Hotel & Spa?

Grand Jersey Hotel & Spa provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Jersey Hotel & Spa?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Grand Jersey Hotel & Spa on Jul 26, 2025 start from $330.8, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Grand Jersey Hotel & Spa?

This hotel is located in St. Helier, just steps from Jersey Opera House and St Aubin's Bay, and within a short walk of Port of Jersey. You'll also find St. Helier Town Hall and King Street less than a mile away.

Is there parking available at Grand Jersey Hotel & Spa?

Yes, self parking is offered for free at the hotel. Though parking is limited per unit, accessible parking and electric car charging are also available. You'll find a max of 8 spaces per unit.

Is a spa located at Grand Jersey Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, body wraps, and couples treatments.

Does Grand Jersey Hotel & Spa include a casino?

No, Grand Jersey Hotel & Spa doesn't have a casino.

Is there an indoor pool at Grand Jersey Hotel & Spa?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Grand Jersey Hotel & Spa?

This waterfront hotel offers many amenities for couples, including Champagne service as well as an indoor pool and a bar.

Are there hot tubs at Grand Jersey Hotel & Spa?

Yes, this hotel has a spa tub.

Does Grand Jersey Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Grand Jersey Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does Grand Jersey Hotel & Spa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Grand Jersey Hotel & Spa for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Grand Jersey Hotel & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Grand Jersey Hotel & Spa?

The closest major airport to Grand Jersey Hotel & Spa is Jersey (JER), which is 4.5 mi away (14 minutes by car). Another top airport is Guernsey (GCI), which is around 27.4 mi away.

Are there rooms with balconies that I can book at Grand Jersey Hotel & Spa?

No, you won't find guestrooms with balconies at Grand Jersey Hotel & Spa.

Does Grand Jersey Hotel & Spa offer wedding services?

Take advantage of the wedding venue at Grand Jersey Hotel & Spa if you plan to say "I do" during your trip.

Grand Jersey Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1005 reviews
Rating 8 - Good. 214 out of 1005 reviews
Rating 6 - Okay. 45 out of 1005 reviews
Rating 4 - Poor. 12 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Looks a little unprepossessing on arrival but inside it is beautifully decorated, the staff are universally impressive and the breakfast is superb. Would definitely come back.
Stayed 3 nights in Apr 2025

10/10 Excellent

Selina

Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel… the staff were so helpful and great with kids..❤️
Stayed 4 nights in Apr 2025

10/10 Excellent

Conor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Property conditions & facilities
Great location and friendly staff
Stayed 4 nights in Mar 2025

10/10 Excellent

Julian Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel simply could not do enough, the attention and customer service I have never had in 40 years of travelling. Exceptional.
Stayed 4 nights in Mar 2025

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all very friendly and efficient. Breakfast was excellent in terms of choice and quality. Champagne Bar cosy. Room was a delux double but on 3rd floor so in the eaves. Dimly lit one small window, lack of plug sockets and mirror in the main room. TV signal poor. Housekeeping was good, fresh towels daily, nice touch of fresh milk in the fridge however, we had to request water to be replaced and the biscuits were not replaced after arrival not that we were desperate but would of been nice. We will stay again but maybe ask for a different floor.
Stayed 4 nights in Mar 2025

10/10 Excellent

Fabio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with easy access to the town centre for shopping and eating out. Main bus stop was a five minute walk away meaning we could get to the tourist locations around the island easily. Staff were friendly and very helpful, with a special mention to Shashini who provided great service at breakfast during our stay. Our room was spacious and nicely decorated with a very comfortable bed. One very minor issue - the toilet in the bathroom didn't always flush properly, but other than that, we had a great experience. We would definitely stay there again. Thanks!
Stayed 3 nights in Mar 2025

10/10 Excellent

Betty

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent holiday
Stayed 3 nights in Mar 2025

10/10 Excellent

Carol Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was great and quite quiwt when we went in Breakfast was good wirh buffet and extra menu. Welcome was very good and staff attentive.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning beachfront setting, friendly and helpful staff. Comfortable room furnished to a good standard. Excellent pool and sauna facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment our taxi pulled up outside the hotel we were greeted and looked after our entire stay. The staff were lovely, the food was great and we had a great room. We definitely will be coming back for another visit. I’m so glad we chose this hotel, staying here really made our holiday.
Stayed 4 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall stay good, bit of a let down as I payed for a upgrade at property and the upgraded room was worse then the original room I paid for
Stayed 1 night in Feb 2025

10/10 Excellent

Jordan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fantastic stay

A beautiful hotel, very pleasant and helpful staff, exceptional room and view. Food was incredible. Great location for easy access to St Helier and beyond. Would highly recommend and gladly stay again
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Paul was brilliant and gave us a great welcome. All the staff were fantastic. Spa was very nice. Breakfast spot on. Clean tidy and a great place to stay. Thanks all
Stayed 3 nights in Feb 2025

10/10 Excellent

Paula

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

Hadi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It doesn’t look 5 star hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Johylie, Exeter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful sea view and overlooking Elizabeth Castle. Plenty of fruit and refreshment available. Very good location.
Stayed 3 nights in Jan 2025

10/10 Excellent

John, Kingston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic hotel in a great location. Lovely staff! Nothing was too much! Lovely breakfast and spa and a first class experience all round!
Stayed 3 nights in Jan 2025

10/10 Excellent

Jo-Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Graham

Stayed 3 nights in Nov 2024

10/10 Excellent

c

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024