Was perfectly fine for a quick one night stay. Neither good nor bad, just fine. Just perfectly average. Had terrible breakfast offering and they blamed the state mandates and Covid, but we were in same state and same chain hotel the night before and they had hot food, fruit, muffins, etc. Hotel does not have roll away beds.
The place was very clean and the stadf was very attentive.
Everything was great except for the fact that the room had a musty smell to it.
Everything was really nice! Check in was smooth and the staff was accommodating
Room was clean and ready on time as promised.The Refrigerator in the room did not have a freezer. The front desk kept my wife’s frozen breastmilk in their freezer with no problems. Would definitely stay there again.
Everything was excellent except for Saturday when our room what not cleaned. But once we brought to the front desk attention even though it was after the cleaning staff had left for the day. They had someone go up and clean our room. Everything was fresh and clean when we return from dinner.
The staff and facilities surpassed all expectations. The only reason the staff was rated at a 5 is because I couldn't give a 6.
The first room I was given somehow was messed up on the hotel's room inventory. It had been used but not cleaned. However, the front desk was most helpful and immediately put me in a suite to make up for the inconvenience - I did not ask for this - she just did it. The suite was wonderful and HUGE...more room than I needed for just me. The hotel was clean and i felt very safe travelling alone.
The hotel was located close to Jacksonville Airport, I got a shuttle pick up quickly, the room was clean and comfortable. Breakfast buffet is included and was more than sufficient, open enough hours for everyone. The pool is small but also clean and fine for an afternoon. Staff was friendly and helpful. Computer with printer in the lobby. Could not have been better- would definitely stay there again!
Easy and quick to get to from the airport, and easy trip to the port for our cruise. Staff was friendly, and receptive to questions. Hotel was clean and met expectations.
We enjoyed our stay. The room was clean and the staff was very courteous.
Location near airport very convenient Staff friendly and extremely helpful
We had a great night during our stay here! Room was clean quiet and comfortable and couldnt ask for a better location!! Would reccomend to others!
Stayed one night for business trip. Check-in and check-out were fine, the room was comfortable, continental breakfast was good. Could have used an additional bed spread or blanket. The room was more noisy than I would have preferred. I could easily here traffic noise and doors slamming, even from the upper floor.
the staff was unfriendly, it was located close to the airport and to the cruise port but there was not a microwave or mini fridge to be found.
THE ROOM THAT WE STAYED IN WAS NEXT TO THE MACHINERY ROOM AND IT WAS NOISY.
Located in Northside within a mile (2 km) of River City Market Place, Fairfield Inn & Suites Jacksonville Airport is within a few miles (5 km) of other popular sights such as Oceanway Community Center. This 107-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
The 107 rooms have an array of amenities, including sofa beds, coffee makers, and free local calls. Guests can expect to find free WiFi and 32-inch LED TVs with cable channels and Netflix. Bathrooms have hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
At Fairfield Inn & Suites Jacksonville Airport, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a meeting room, a business center, and coffee/tea in a common area.
Was perfectly fine for a quick one night stay. Neither good nor bad, just fine. Just perfectly average. Had terrible breakfast offering and they blamed the state mandates and Covid, but we were in same state and same chain hotel the night before and they had hot food, fruit, muffins, etc. Hotel does not have roll away beds.
Thank you so much for staying with us. We really enjoy knowing that our guests left 100% satisfied. Thank you for the review!
Thank you for staying with us. I am sorry to see that we didn't make your stay %100 satisfactory. Next time you stay with us, be sure to stop by the Front Desk, so we can make your stay perfect!
Thank you so much for staying with us. We truly appreciate your feedback. I am so sorry we fell short of your expectations and that your stay wasn't perfect. We hope that you would give our wonderful property another chance to make your stay memorable!
The place was very clean and the stadf was very attentive.
Thanks, Ellen! We pride ourselves on exactly what you mentioned!! :)
Everything was great except for the fact that the room had a musty smell to it.
Thank you for taking for your rating and review, we appreciate your business.
Everything was really nice! Check in was smooth and the staff was accommodating
Thank you! We are delighted that you enjoyed your stay! We hope to see you again soon.
Thank you for your review. We look forward to your future stays.
Room was clean and ready on time as promised.The Refrigerator in the room did not have a freezer. The front desk kept my wife’s frozen breastmilk in their freezer with no problems. Would definitely stay there again.
Thank you for your comments.
Everything was excellent except for Saturday when our room what not cleaned. But once we brought to the front desk attention even though it was after the cleaning staff had left for the day. They had someone go up and clean our room. Everything was fresh and clean when we return from dinner.
Thank you so much for all your feedback. Our City Mayor, Lenny Curry, did have a mandate out, with not serving the full hot breakfast. Unfortunately, the mandate for each city is different, depending on what the Mayor has decided, but we certainly can't wait to have it back open with all the original breakfast items. I am so sorry that we failed to meet your expectations, but we certainly appreciate all feedback, positive or negative and we truly want to thank you so much for staying with us!