Casa Sun and Moon
2.5 out of 5.0
3.1
out of 5
Average Guest Review
See all 6 reviews
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Recent guest reviews
We have traveled many times and stayed at different hotels . I must say this was the first that the hotel receptionist and security failed poor customer service from start to end the rooms were incomplete . We had to ask multiple time for clean towels blankets. They don't provide you with a phone in your room so you have to cross the street to speak to the rude manager. I would not return to this hotel .
The location of this place is great. Prices are very reasonable. You check in at the hotal across the street. Since your room windows are usually open, any outside noise can make this place noisy. We had a large family with kids down the hall that kept us up. Earplugs would do the trick though. Rooms as sparse. The beds are a typical Mexican hard/firmness. The few things this place could use would be in the room safes and another table to put your things on. I would recommend this place with fair notice of it's faults.
i just travel alone to enjoy the great fishing. the hotel is everything i expected.
We are happy with this place for the great location and friendly staff !!
The location is wonderful, The pool and view are bar none. They are in a rebuilding mode. Still a Mexican way of doing things out of order. The room while clean and the maid service very good. The management misses some really obvious things that could be addressed. The fridge door was held shut with a screen door hook. It still worked. There is no food or bar on site. They are rebuilding one that is to be operational very soon. Would recommend with reservations.
Clean, staff was friendly, and secure, water available 24/7 very uncommon in Zihuatanejo, steps away from the beach AWESOME VIEWS. Will book again in the future. Cons: Bed was a bit hard but after the 2nd night we got used to it. Showers have low pressure, very common but manageable
Hotel highlights
- Close to La Ropa Beach
- Free WiFi in public areas
- Free parking
- Onsite dining
Located in Colonia La Madera within a 5-minute walk of La Madera Beach, Casa Sun and Moon is within a 15-minute stroll of Kioto Plaza. This hotel has 21 rooms and welcomes guests with conveniences like 2 restaurants, an outdoor pool, and free self parking. Centrally located in Zihuatanejo, the hotel is also a short walk from Zihuatanejo Bay and Municipal Market.
Dining
Enjoy dining at Los Caracoles, one of 2 onsite restaurants. For your convenience, breakfast is available for a fee.
Rooms
The 21 rooms are air-conditioned and have an array of amenities, including refrigerators, coffee makers, and free bottled water. Plasma TVs come with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Rooms also include safes.
Property features
Casa Sun and Moon features an outdoor pool, free WiFi in public areas, and a meeting room. A stay here includes free parking. The 24-hour front desk has staff standing by to help with tours/tickets and securing valuables. Additional amenities include a terrace and a garden.
Reviews from Trip Advisor
66% of guests recommend this hotel
Total of 66 reviews
