Azul Ixtapa Beach Resort and Convention Center - All Inclusive in Ixtapa - Zihuatanejo

Property features

Guests of Azul Ixtapa Beach Resort and Convention Center - All Inclusive have access to a full-service spa, 3 outdoor pools, and a nightclub. If you drive, put free valet parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and dry cleaning/laundry. Other amenities at this beach property include a children's pool, a fitness center, and outdoor tennis courts.

Room options

Deluxe Room, Beach View

Full 2 | King 1 | Sleeps 4

$451* Per night/room Oct 21 - Oct 22

Superior Room, Beach View

Full 2 | King 1 | Sleeps 4

Superior Room, 1 Bedroom, Beach View

King 1 | Full 2 | Sleeps 1

Deluxe Room, 1 Bedroom, Beach View

King 1 | Full 2 | Sleeps 1

Arrivals + Departures

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

Check-in starts at 3 PM and ends at 6 PM
Check-out: noon
Minimum check-in age: 18

Payment types

Pets

This property doesn't allow pets

Things To Know

Details about charges, deposits, or other important information: Additional information about polices, regulations, and more:

Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The following credit cards are accepted: American Express, Mastercard, and Visa.
A charge for a mandatory New Year's Eve gala dinner on 31 December is included in the total price shown.
No rollaway or extra beds are available.

Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The all-inclusive plan includes all meals but only limited dining at specialty restaurants: 1 specialty dinner for stays of up to 4 nights; 2 specialty dinners for stays of up to 6 nights, and 3 specialty dinners for stays of up to 9 nights. Reservations are required. For more details, please contact the property using the information on the reservation confirmation received after booking.

Mandatory Fees and Taxes

The charges below are included in your overall room price:

New Year's Eve gala dinner fee

These are all of the charges provided to us by the property. However, charges can vary based on the room you book or length of stay.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for in-room wireless Internet: MXN 150 per night (1-device limit, rates may vary)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

Hotel Names

Azul All Inclusive
Azul Ixtapa Beach Resort
Azul Ixtapa Beach Resort All Inclusive
Ixtapa Beach Resort
Resort Azul
Azul Ixtapa All Inclusive Beach Resort
Azul Ixtapa All Inclusive Beach
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Ixtapa Beach Resort
Azul Ixtapa Beach
Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa
Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel
Hotel Azul Ixtapa Beach Resort and Convention Center
Azul Ixtapa Beach Resort and Convention Center Ixtapa
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Resort
Azul

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4.0

out of 5

"Good!"

See all 23 reviews

Room cleanliness 4.0

Service & staff 4.0

Room comfort 4.0

Hotel condition 3.5

This hotel is most popular for:

Recent guest reviews

Excellent place to stay. Very safe! Good food, great staff!

we are very enjoy this hotel the service and installations are great.

Has a lot of local guests Friday thru Monday. Looks like remodeling was taking place??

We chose the resort partly for the fitness facilities and classes. We really enjoyed the native style of the eco Gym and variety of classes! Staff was amazing, food was good, resort was clean. It is true that you shouldn’t come if you can’t do stairs! Our only disappointment was how hard the beds were.

Grounds and property could be kept up better. Like needed painting,birds eating leftover food in the buffet restaurant. There was a table at the entrance to the sleeping rooms, there were dirty drink glasses piling up for 4 days before anyone cleaned them up. Staff was friendly,pool was nice. Lots of kids. Many activities during the day.

We had a great time at the hotel. The view was gorgeous. The staff was awesome. Everyone was so nice, attentive and very professional. Only complaint I had was that there were a lot of flies, but nothing you can really do about it. Food was decent. Would recommend.

Food average every day same thing in all three buffets. Beware of the guy on the beach trying to sell you fishing trip!!!

Everything was perfect The only complaint I have is the room was not ready We arrived around 5:30 very tired & all I wanted to do was go rest Took about 2 hours to give us our room

Gorgeous sunsets from balcony, comfortable beds, Food not very good except omelet bar. Pool staff great.

My family of 4 stayed here last Spring Break (ages 6,7) here is a breakdown of hotel... we are from Los Angeles, travel quite a bit and are not that picky of people however we do like to be comfortable and stay places that are clean with friendly service, Hotel: A bit outdated however it is always clean, the rooms are spacious and if you have an ocean view it's beautiful and the sunsets are amazing especially if you're relaxing on your balcony. Rooms: Clean, beds comfortable and maid service impeccable, don't forget to tip Food: Typical AI, always fresh fruit, omelets, etc. at buffet, they have various theme nights which were pretty good and the a la carte restaurants are great especially The Oyster Bar, great food, service and views!! Drinks: Again, typical of AI but tasty and strong the service for both food and drinks is fantastic Beach: if you're a beach person, this hotel isn't for you. There is a beach right in front of the hotel however it's small and not that great. Walk next door to Club Med and use their beach, everyone does it. Ixtapa Island: A must see!! beautiful water, great snorkeling and inexpensive yet delicious food on island Entertainment: Pretty good, it was enough to keep us entertained and they did a great job Pools: the towel game is in effect but we always found a spot, there are several pools to choose from as well as the water park for the little ones, Always clean and very lively Kids Club: My kids went one day and had a blast, the staff is wonderful and we all felt safe. Tipping: Yes, it's all inclusive however remember the staff members bust their tail off for you 50 times more than anyone in the States usually does, so tipping here and there goes a long way and they deserve it, they're all so wonderful and always friendly!! The manager at this hotel is very kind, personable and keeps his staff in line they're all doing a great job! Enjoy

Great accommodations. Hotel and grounds are very clean and well kept up. Great children's play pool on site. Hotel is a short distance from the marina where you can get a boat to Ixtapa Island. Food was great. There are 7 restaurants on site and if you desire another you can also utilize the Azul Grand which is next door. This resort is on the side of a hill so there are a lot of stairs and incline walking. They do have elevators, sometimes out of the way to get to them though.The resort is not in the hotel zone so you have to take a taxi or the bus back to Ixtapa or Zihuatanejo. We would return to this resort in the future. We truly enjoyed ourselves.

Lovely hotel and the food was delish! Great staff!!!! Very relaxing!!!

Good service. Friendly staff. Good food. Nice vew. Not a Good sea son to go

This hotel is very family friendly and is a bunch of fun

The staff was great! Everything that was included in the package was more then worth the price. Had an amazing room and beautiful view. The food choices were ok.

We had a great time at Azul, Ixtapa. The hotel was in a quiet location, taxi ride into Ixtapa. There was a bike path right outside the door for exercise. We stayed at the Azul which is more for families but we went to the Grand for a spa day and really loved the spa and fitness center there. Hotel was nice, food was average but the service was exceptional! Tap beer so we just went to the store to buy canned beer if that is important to you. The drinks were good, it was hot! Beach avaerage but we went to a small island just off the beach (40P ride) and it was great. Snorkel on one side and beautiful beach on the other. We had a great time and great weather so would probably go back.

This was our 2nd stay at this resort. Couldn't have been any better than our first time. The weather was great & the food & staff were fantastic. The time share people never bothered us the whole time. We took the bus to Ixstap & zihua for great shopping deals. The shows on tues & Friday were just awesome. Our room was kept very clean on a daily basis. We shall return in the near future again E. Armenta-Tucson, arizona

If you main goal is to sit and enjoy the sun this location is for you. We have been there twice and have yet to see a cloud. Upper 80's to low 90's. Cant get much better anywhere.

Stayed 2/7-2/14 resort was not busy, easy to get into restaurants and poolside service was excellent. Room could use mini bars and coffee makers, they did bring us a coffee maker when we asked. Food was better than we have had in 6 other resort stays. Very kid friendly.

Great place for families with kids. Endless activities for kids. Rooms are clean. Great views. Good pool. Food was below average, and the beds are hard. Beach is good but not your Caribbean white sand. Good location near ixtapa island and not too far from ixtapa strip. Again..... An ideal place for families. Been to many all inclusives and this has by far the most entertainment for the kids. Oh ya, it is VERY SAFE! Not what you see on TV.

Guest reviews for Azul Ixtapa Beach Resort and Convention Center - All Inclusive

Families Friends

By a verified traveler on Apr 5, 2019

Review comment Calidad responded on Apr 5, 2019

Thank you for your comments. Best regards!

great azul

Everyone

By carlos, from IL on Sep 5, 2018

Review comment Calidad responded on Sep 11, 2018

Dear Carlos; Thank you for visit us and I hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

By a verified traveler on Feb 28, 2018

Review comment Calidad responded on Mar 6, 2018

Thank you for having taken your to provide us with your comments about the service provided during your stay. We hope to see you again in a near future.

clean and excellent staff!

By Smurfs, from Seattle on Feb 28, 2018

Review comment Calidad responded on Mar 23, 2018

Thank you for your comments, We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Best regards!!

By Sandra, from Minnesota on Dec 16, 2017

Review comment Calidad responded on Dec 20, 2017

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate

great hotel by the beach

By Meldy, from Elk Grove, California on Jun 29, 2017

Review comment calidad responded on Jul 1, 2017

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We will follow up on the observations mentioned. We hope to see you again in a near future. Cordially –

hotel was ok.

By a verified traveler on Apr 13, 2017

Review comment calidad responded on Apr 27, 2017

Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve.

great view

By Brenda, from Chicago, IL on Mar 12, 2017

Review comment calidad responded on Mar 15, 2017

By party of six, from Colorado on Dec 15, 2016

Review comment Managing Director responded on Dec 20, 2016

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to our success. At Azul Ixtapa Hotels we are at your service, meeting your expectations and responding to your needs always improving the range of customer attention, and offering programs specifically designed to achieve even higher levels of customer. We remain our gratefulness for your comments and look forward for the opportunity to welcome you again in the nearest future.

fantastic family trip

Families

By Darby on Oct 30, 2015

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Azul Ixtapa Beach Resort and Convention Center - All Inclusive

This hotel is most popular for:

Recent guest reviews

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