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Azul Ixtapa All Inclusive Beach Resort and Convention Center

3.5 out of 5.0

Recent guest reviews

We had a great time at the hotel. The view was gorgeous. The staff was awesome. Everyone was so nice, attentive and very professional. Only complaint I had was that there were a lot of flies, but nothing you can really do about it. Food was decent. Would recommend.

Food average every day same thing in all three buffets. Beware of the guy on the beach trying to sell you fishing trip!!!

Everything was perfect The only complaint I have is the room was not ready We arrived around 5:30 very tired & all I wanted to do was go rest Took about 2 hours to give us our room

El hotel está bien pero molestan mucho por menbrecia y la recamarista todos los días nos despertaba y ya no ponen nada en el frijobar ya no nuevo

Gorgeous sunsets from balcony, comfortable beds, Food not very good except omelet bar. Pool staff great.

My family of 4 stayed here last Spring Break (ages 6,7) here is a breakdown of hotel... we are from Los Angeles, travel quite a bit and are not that picky of people however we do like to be comfortable and stay places that are clean with friendly service, Hotel: A bit outdated however it is always clean, the rooms are spacious and if you have an ocean view it's beautiful and the sunsets are amazing especially if you're relaxing on your balcony. Rooms: Clean, beds comfortable and maid service impeccable, don't forget to tip Food: Typical AI, always fresh fruit, omelets, etc. at buffet, they have various theme nights which were pretty good and the a la carte restaurants are great especially The Oyster Bar, great food, service and views!! Drinks: Again, typical of AI but tasty and strong the service for both food and drinks is fantastic Beach: if you're a beach person, this hotel isn't for you. There is a beach right in front of the hotel however it's small and not that great. Walk next door to Club Med and use their beach, everyone does it. Ixtapa Island: A must see!! beautiful water, great snorkeling and inexpensive yet delicious food on island Entertainment: Pretty good, it was enough to keep us entertained and they did a great job Pools: the towel game is in effect but we always found a spot, there are several pools to choose from as well as the water park for the little ones, Always clean and very lively Kids Club: My kids went one day and had a blast, the staff is wonderful and we all felt safe. Tipping: Yes, it's all inclusive however remember the staff members bust their tail off for you 50 times more than anyone in the States usually does, so tipping here and there goes a long way and they deserve it, they're all so wonderful and always friendly!! The manager at this hotel is very kind, personable and keeps his staff in line they're all doing a great job! Enjoy

Great accommodations. Hotel and grounds are very clean and well kept up. Great children's play pool on site. Hotel is a short distance from the marina where you can get a boat to Ixtapa Island. Food was great. There are 7 restaurants on site and if you desire another you can also utilize the Azul Grand which is next door. This resort is on the side of a hill so there are a lot of stairs and incline walking. They do have elevators, sometimes out of the way to get to them though.The resort is not in the hotel zone so you have to take a taxi or the bus back to Ixtapa or Zihuatanejo. We would return to this resort in the future. We truly enjoyed ourselves.

Lovely hotel and the food was delish! Great staff!!!! Very relaxing!!!

Good service. Friendly staff. Good food. Nice vew. Not a Good sea son to go

This hotel is very family friendly and is a bunch of fun

The staff was great! Everything that was included in the package was more then worth the price. Had an amazing room and beautiful view. The food choices were ok.

We had a great time at Azul, Ixtapa. The hotel was in a quiet location, taxi ride into Ixtapa. There was a bike path right outside the door for exercise. We stayed at the Azul which is more for families but we went to the Grand for a spa day and really loved the spa and fitness center there. Hotel was nice, food was average but the service was exceptional! Tap beer so we just went to the store to buy canned beer if that is important to you. The drinks were good, it was hot! Beach avaerage but we went to a small island just off the beach (40P ride) and it was great. Snorkel on one side and beautiful beach on the other. We had a great time and great weather so would probably go back.

This was our 2nd stay at this resort. Couldn't have been any better than our first time. The weather was great & the food & staff were fantastic. The time share people never bothered us the whole time. We took the bus to Ixstap & zihua for great shopping deals. The shows on tues & Friday were just awesome. Our room was kept very clean on a daily basis. We shall return in the near future again E. Armenta-Tucson, arizona

If you main goal is to sit and enjoy the sun this location is for you. We have been there twice and have yet to see a cloud. Upper 80's to low 90's. Cant get much better anywhere.

Stayed 2/7-2/14 resort was not busy, easy to get into restaurants and poolside service was excellent. Room could use mini bars and coffee makers, they did bring us a coffee maker when we asked. Food was better than we have had in 6 other resort stays. Very kid friendly.

Great place for families with kids. Endless activities for kids. Rooms are clean. Great views. Good pool. Food was below average, and the beds are hard. Beach is good but not your Caribbean white sand. Good location near ixtapa island and not too far from ixtapa strip. Again..... An ideal place for families. Been to many all inclusives and this has by far the most entertainment for the kids. Oh ya, it is VERY SAFE! Not what you see on TV.

Hotel was fun, but missed the blue water and white sand that you often get in the Carribean.

Great Vacation at Azul - except for the daily run ins with time share people. Try and make you think they are just people wanting to help you with hotel activities, restaurants, etc. but in the end hit you up for some type of VIP program. They say it is not time share, but don't believe them. We don't go on vacation to be pestered by people that take away from the short time you have anyway. Not good.

Room options

Superior Room, Ocean View

Full 2 | King 1 | Sleeps 4

Guest reviews for Azul Ixtapa All Inclusive Beach Resort and Convention Center

Everyone (5) Couples (5) Business (1) Family (4) Friends (3)
5

great hotel by the beach

Everyone

We had a great time at the hotel. The view was gorgeous. The staff was awesome. Everyone was so nice, attentive and very professional. Only complaint I had was that there were a lot of flies, but nothing you can really do about it. Food was decent. Would recommend.

By , from Elk Grove, California on Jun 29, 2017

Review comment responded on Jul 1, 2017

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. Were happy to hear you had a pleasant stay with us and thank you choosing Azul Ixtapa Hotels as your vacation home! We will follow up on the observations mentioned. We hope to see you again in a near future. Cordially –

2

hotel was ok.

Everyone

Food average every day same thing in all three buffets. Beware of the guy on the beach trying to sell you fishing trip!!!

By on Apr 13, 2017

Review comment responded on Apr 27, 2017

Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve.

5

great view

Everyone
View from our room

Everything was perfect The only complaint I have is the room was not ready We arrived around 5:30 very tired & all I wanted to do was go rest Took about 2 hours to give us our room

By , from Chicago, IL on Mar 12, 2017

Review comment responded on Mar 15, 2017

Dear client: Thank you for having taken your to provide us with your comments about the service provided during your stay. We will follow up on the observations mentioned. We hope that in a near future you will consider giving us the opportunity to provide you with the service you deserve. Cordially – The General Directorate of Azul Ixtapa Hotels

4
Everyone

Gorgeous sunsets from balcony, comfortable beds, Food not very good except omelet bar. Pool staff great.

By , from Colorado on Dec 15, 2016

Review comment responded on Dec 20, 2016

Dear Guest: It is a pleasure to express our gratitude for your kindly preference, especially for the valuable time that you took to let us know your impressions concerning the facilities and service provided during your recent stay. We sincerely appreciate your comments that give us the opportunity to know our guest’s valuable opinion since this is the key to our success. At Azul Ixtapa Hotels we are at your service, meeting your expectations and responding to your needs always improving the range of customer attention, and offering programs specifically designed to achieve even higher levels of customer. We remain our gratefulness for your comments and look forward for the opportunity to welcome you again in the nearest future.

5

fantastic family trip

Families

My family of 4 stayed here last Spring Break (ages 6,7) here is a breakdown of hotel... we are from Los Angeles, travel quite a bit and are not that picky of people however we do like to be comfortable and stay places that are clean with friendly service, Hotel: A bit outdated however it is always clean, the rooms are spacious and if you have an ocean view it's beautiful and the sunsets are amazing especially if you're relaxing on your balcony. Rooms: Clean, beds comfortable and maid service impeccable, don't forget to tip Food: Typical AI, always fresh fruit, omelets, etc. at buffet, they have various theme nights which were pretty good and the a la carte restaurants are great especially The Oyster Bar, great food, service and views!! Drinks: Again, typical of AI but tasty and strong the service for both food and drinks is fantastic Beach: if you're a beach person, this hotel isn't for you. There is a beach right in front of the hotel however it's small and not that great. Walk next door to Club Med and use their beach, everyone does it. Ixtapa Island: A must see!! beautiful water, great snorkeling and inexpensive yet delicious food on island Entertainment: Pretty good, it was enough to keep us entertained and they did a great job Pools: the towel game is in effect but we always found a spot, there are several pools to choose from as well as the water park for the little ones, Always clean and very lively Kids Club: My kids went one day and had a blast, the staff is wonderful and we all felt safe. Tipping: Yes, it's all inclusive however remember the staff members bust their tail off for you 50 times more than anyone in the States usually does, so tipping here and there goes a long way and they deserve it, they're all so wonderful and always friendly!! The manager at this hotel is very kind, personable and keeps his staff in line they're all doing a great job! Enjoy

By on Oct 30, 2015

4

azul ixtapa

BusinessTravelers

Great accommodations. Hotel and grounds are very clean and well kept up. Great children's play pool on site. Hotel is a short distance from the marina where you can get a boat to Ixtapa Island. Food was great. There are 7 restaurants on site and if you desire another you can also utilize the Azul Grand which is next door. This resort is on the side of a hill so there are a lot of stairs and incline walking. They do have elevators, sometimes out of the way to get to them though.The resort is not in the hotel zone so you have to take a taxi or the bus back to Ixtapa or Zihuatanejo. We would return to this resort in the future. We truly enjoyed ourselves.

By on Feb 3, 2015

5

great trip!!!

Couples

Lovely hotel and the food was delish! Great staff!!!! Very relaxing!!!

By on Jan 17, 2015

4

good

Families

Good service. Friendly staff. Good food. Nice vew. Not a Good sea son to go

By on Sep 18, 2014

4

great hotel

Families

This hotel is very family friendly and is a bunch of fun

By on Sep 6, 2014

5

honeymoon

Couples

The staff was great! Everything that was included in the package was more then worth the price. Had an amazing room and beautiful view. The food choices were ok.

By on Jul 2, 2014