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Recent guest reviews

Great hotel. Super clean and very hospitable. I enjoyed my stay

Good but not close to a 5 star hotel. Flies and mosquitoes in the lobbey and room, disorganized management, unreasonable extra fees. Too far to downtown.

Our flight arrived in the morning and the hotel staff let us check in a few hours early, that made a huge difference for us! They are all very professional and top notch. Excellent service with exceptional accommodations. Perfect!!!

Shuttle service only once an hour, not provided 24 hours. Was not there on my arrival, even after calling the hotel to confirm in advance. Waited an hour to find it at the airport. No signs or information of where to go. Upon check in, no VIP offers or upgrades were provided at the hotel.

It was a nice stay just did not like the view out of the window! The iron in the room was also not good!

Receiption service is terrible. He just follow the book and not willing to explain more in detail. On the contrary, the door man is helpful and excellent. They should change jobs

Basin Express Yolu Yavuz Sultan Selim Istanbul Istanbul

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located in Bagcilar, Wyndham Grand Istanbul Europe is 5.2 mi (8.4 km) from Sinan Erdem Dome. This 5-star hotel has 307 rooms and welcomes guests with a restaurant, a full-service spa, and an indoor pool. It's connected to a shopping center in central Istanbul, and a short drive from Venezia Mega Outlet and Florya Beach.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 307 soundproofed rooms provide fireplaces, iPod docks, and free newspapers. Guests can expect 32-inch LED TVs with digital channels and first-run movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Free bottled water, ceiling fans, and safes are also available.


Property features

Guests of Wyndham Grand Istanbul Europe enjoy a full-service spa, an indoor pool, and a children's pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for EUR 65 per person one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include a fitness center, a spa tub, and a sauna.

Room options

Connecting Family Room

1 King Bed and 2 Twin Beds | Sleeps 5

Room, 1 Queen Bed, Accessible, Non Smoking

1 Queen Bed | Sleeps 2

Junior Room, 1 Queen Bed, Non Smoking, Kitchen (Parlor)

1 Queen Bed | Sleeps 4

Junior Room, 1 Queen Bed, Smoking, Kitchen (Parlor)

1 Queen Bed | Sleeps 4

Guest reviews for Wyndham Grand Istanbul Europe

Everyone (8)
5
Everyone

By on Dec 2, 2020

Review comment responded on Dec 13, 2020

Dear Valued Guest, Thank you very much for taking the time to rate us on Expedia.com We are looking forward to welcome you again Kind Regards

5
Everyone

Great hotel. Super clean and very hospitable. I enjoyed my stay

By , from Denver on Oct 8, 2020

Review comment responded on Nov 4, 2020

Dear Valued Guest, Thank you for choosing to stay at Wyndham Grand Istanbul Eurpoe and for taking the time to share your comments regarding your recent stay. We are always looking forward to welcome you again at Wyndham Grand Istanbul Europe. Sincerely,

4
Everyone

By on Dec 28, 2018

Review comment responded on Dec 30, 2018

Dear Valued Guest, It was a pleasure to welcome you to Wyndham Grand Istanbul Europe and I am so pleased that you had a friendly and welcoming experience with us. Thank you so much for taking the time to leave us your comments and also for your recommendation for other travellers too. We do hope to be able to welcome you back again. Warm Regards, Suna Gündüz Guest Relations Supervisor

2
Everyone

Good but not close to a 5 star hotel. Flies and mosquitoes in the lobbey and room, disorganized management, unreasonable extra fees. Too far to downtown.

By , from Columbia, MD on Oct 3, 2018

Review comment responded on Oct 25, 2018

Dear Valud Guest, Thank you for your comments and feedback. We are very sorry to hear your experience of our services did not meet your expectations. I would like to firstly express my sincere apologies for this inconvenience. I have taken thorough look into the inefficiencies noted on the comments provided and have addressed the issues raised with the respective managers to prevent any such shortcomings in the future. We look forward to having the opportunity to restore your confidence in our services.

5
Everyone

Our flight arrived in the morning and the hotel staff let us check in a few hours early, that made a huge difference for us! They are all very professional and top notch. Excellent service with exceptional accommodations. Perfect!!!

By on Apr 23, 2018

Review comment responded on Apr 26, 2018

Dear our valued guest, How wonderful you took the time to share your experience with us. We are delighted to read you enjoyed your stay with us at Wyndham Grand Istanbul Europe and in particular you felt home away from home. Thank you for your kind compliments on our team. I will be proud to share your note with them as they too will greatly appreciate you recognising their efforts in ensuring you had a great stay. We all look forward to giving you a warm welcome back again. Kind Regards

2

bad shuttle service, orbitz vip not recognized.

Everyone

Shuttle service only once an hour, not provided 24 hours. Was not there on my arrival, even after calling the hotel to confirm in advance. Waited an hour to find it at the airport. No signs or information of where to go. Upon check in, no VIP offers or upgrades were provided at the hotel.

By on Feb 18, 2018

Review comment responded on Mar 22, 2018

Dear Valued Guest, Thank you for choosing us for your stay. Please be assured that your comments are taken seriously and will be fed back to the relevant heads of department for their attention. It is our goal to fully exceed your expectations the next time your travels bring you back this way. We give all efforts to improve our service that you implied. Please accept our sincere apologies. We are looking forward to welcoming you again. Best regards,

4

nice hotel but view out of window was bad!

Everyone

It was a nice stay just did not like the view out of the window! The iron in the room was also not good!

By , from USA on Jun 29, 2017

Review comment responded on Nov 20, 2017

Dear our valued guest , It is with deep regret that we read your recent experience at Wyndham Grand Istanbul Europe . We are sorry that we were not able to meet your expectations in terms of product and service. If your future travels take you to Istanbul, please give us an opportunity to show you that we can indeed do better. Yours sincerely,

2

only 2 shuttle bus a day, not what web site says

Everyone

Receiption service is terrible. He just follow the book and not willing to explain more in detail. On the contrary, the door man is helpful and excellent. They should change jobs

By , from TW on Jul 13, 2016

Review comment responded on Nov 20, 2017

Dear our valuable guest Vincent, Thank you for sharing your observations and comments on an online review of Wyndham Grand Istanbul Europe , after your recent stay in our hotel. We appreciate your feedback, as it is through comments like yours that we find out about our guest’s expectations. The service shortcomings you have mentioned are unusual. We regret that we could not manage to reflect our service philosophy. We look forward to welcoming you again in the future and remain with best regards.

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