Superior Double Room
from $51
Surmeli Istanbul Hotel
5.0 out of 5.0
3.2
out of 5
Average Guest Review
See all 5 reviews
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Recent guest reviews
Breakfast is very expensive. They serve free water one small bottle only one time during your stay though you stay two person in the room and for one week. But they give free slippers every day !!!???
I stay at 5 stars hotel always but this one surely not five stars hotel Small room, small bath, phone is not working and even when fix it no body response from reception only one time from 20 tries so I had to go down to reception every time need something , towels not new ones and material not good, don't worth the money I paid
We arrived at 1:15 Check in time was suppose to be at 2 but we didn't get a room untill 3:10 they kept saying that they're cleaning the rooms. On the hotel amenities they listed that they have free breakfast but when we got there they said no we have to pay for breakfast even though we showed them on the website they listed at as free.staff was not friendly at all I was waiting for about 5 minutes while two of them were arguing and I had to interrupt them and say can you help me first then argue so they stopped and answered my questions about WI FI. There is no Gym they said its under construction.
After walking into the hotel, dripping wet from the rain, I was warmly greeted by the reception staff. They quickly checked me in as I explained that I am currently living in Istanbul, but since my flat hasn't had electricity for the past 2 days - I just wanted to stay in a hotel to be comfortable and get some rest. They were very kind and put me on the 8th floor (business level). The room was clean and comfortable - I slept quite nicely. Would definitely recommend to business travelers & families!
It was nice and the breakfast is good the staff is helpful one thing is that the call prise is high even for local calls one min is 9$
Hotel highlights
- Close to Istanbul Cevahir Shopping and Entertainment Centre
- Free WiFi in rooms and public areas
- Free valet parking
- Onsite dining
Located in Sisli within a mile (2 km) of Istanbul Cevahir Shopping and Entertainment Centre, Surmeli Istanbul Hotel is within a few miles (5 km) of other popular sights such as Dolmabahce Palace. This 5-star hotel has 201 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking. Located in central Istanbul, the hotel is also near Bosphorus Bridge and Taksim Square.
Dining
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café.
Rooms
The 201 rooms are recently renovated and have an array of amenities, including minibars, free newspapers, and laptop-compatible safes. Guests can expect free WiFi and 55-inch LCD TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Phones and desks are also standard.
Property features
Renovated in 2013, Surmeli Istanbul Hotel offers a children's pool, free WiFi in public areas, and 15 meeting rooms. There's free valet parking, and an airport shuttle (available on request) for TRY 152 per vehicle one way. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
62% of guests recommend this hotel
Total of 209 reviews
