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Surmeli Istanbul Hotel

5.0 star property
Luxury hotel with a sauna connected to the convention center in Istanbul

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Photo gallery for Surmeli Istanbul Hotel

Front of property - evening/night
Interior detail
Breakfast, lunch, dinner served; international cuisine
Superior Room, 2 Twin Beds, Bathtub | In-room safe, desk, laptop workspace, blackout drapes
Breakfast, lunch, dinner served; international cuisine

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
Prof. Dr. Bulent Tarcan Sokak No:3, Gayrettepe, Istanbul, Istanbul, 34349
  • Place, Trump Towers Istanbul
    ‪10 min walk‬
  • Place, Istanbul Cevahir Shopping and Entertainment Centre
    ‪12 min walk‬
  • Place, Taksim Square
    ‪5 min drive‬
  • Airport, Istanbul (IST)
    ‪34 min drive‬

Room options

View all photos for Junior Suite

40-inch LCD TV with satellite channels, TV

Junior Suite

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double or Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Double or Twin Room

  • 248 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Deluxe Double or Twin Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

In-room safe, desk, laptop workspace, blackout drapes

Family Suite

  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Presidential Suite

Presidential Suite | In-room safe, desk, laptop workspace, blackout drapes

Presidential Suite

  • 753 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout drapes

Grand Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Murphy Bed and 1 Large Twin Murphy Bed

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About the neighborhood

Istanbul

Located in Şişli within a short walk of Istanbul Cevahir Shopping and Entertainment Centre, Surmeli Istanbul Hotel is within a few miles (5 km) of other popular sights such as Taksim Square. This 201-room, 5-star hotel has a restaurant and 24-hour room service, along with free in-room WiFi. It's connected to the convention center in central Istanbul and also close to Galata Tower and Bosphorus.

What's nearby

  • Trump Towers Istanbul - 10 min walk - 0.6 miles
  • Istanbul Cevahir Shopping and Entertainment Centre - 12 min walk - 0.7 miles
  • Bosphorus Bridge - 3 min drive - 2.6 miles
  • Taksim Square - 5 min drive - 2.3 miles
  • Dolmabahçe Palace - 5 min drive - 2.5 miles

Getting around

  • Mecidiyekoy Station - 10 min walk
  • Gayrettepe Station - 12 min walk
  • Istanbul Airport (IST) - 40 min drive

Restaurants

  • ‪Hacı Başar Kebap - ‬1 min walk
  • ‪Sita Balık - ‬1 min walk
  • ‪Akl-ı Selim Ocakbaşı - ‬1 min walk
  • ‪Nadire Abla’nın Yeri - ‬1 min walk
  • ‪Tarihi Bursa İskender - ‬1 min walk

About this property

Surmeli Istanbul Hotel

Luxury hotel with a sauna connected to the convention center in Istanbul
Surmeli Istanbul Hotel offers a children's pool, a sauna, and free WiFi in public areas. Valet parking is EUR 10 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 70 per vehicle one way. The front desk is staffed 24/7 to help with securing valuables, concierge services, and luggage storage. Other amenities at this luxury hotel include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and 40-inch LCD TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free newspapers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna and a children's pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (EUR 10 per day)

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: EUR 18 for adults and EUR 18 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Ruga Restaurant

Things to do

  • Children's pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Thin carpet in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs and cats only

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 30.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 18 for adults and EUR 18 for children
  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Covered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers valet parking (fees apply).
Property Registration Number 1954

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Property is also known as

Hotel Surmeli
Hotel Surmeli Istanbul
Istanbul Hotel Surmeli
Istanbul Surmeli
Istanbul Surmeli Hotel
Surmeli
Surmeli Hotel
Surmeli Hotel Istanbul
Surmeli Istanbul
Surmeli Istanbul Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel
Surmeli Istanbul Hotel Istanbul
Surmeli Istanbul Hotel Hotel Istanbul

Frequently asked questions

Are free cancellation options available at Surmeli Istanbul Hotel?

Surmeli Istanbul Hotel provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do within easy reach of Surmeli Istanbul Hotel?

This hotel is situated in Şişli within a short 12-minute walk of Istanbul Cevahir Shopping and Entertainment Centre and also 14 minutes on foot from Trump Towers Istanbul. You'll also find Taksim Square and Galata Tower within a short drive.

Is there parking available at Surmeli Istanbul Hotel?

Yes, secured valet parking is offered for EUR 10 per day.

Does Surmeli Istanbul Hotel have a casino on the premises?

No, Surmeli Istanbul Hotel doesn't have a casino.

Is there an indoor pool at Surmeli Istanbul Hotel?

No, there is no indoor pool at this hotel.

Is Surmeli Istanbul Hotel a good place to stay for couples?

Amenities that appeal to couples at this hotel include a soaking tub, around-the-clock room service, and a pillow menu.

Does Surmeli Istanbul Hotel have a hot tub?

Yes, this hotel offers private outdoor spa tubs in some guestrooms.

Does Surmeli Istanbul Hotel have a restaurant that serves breakfast?

Yes, Surmeli Istanbul Hotel serves breakfast (local cuisine) for a surcharge each morning at Ruga Restaurant.

Does Surmeli Istanbul Hotel allow pets to stay free of charge?

Yes, cats and dogs can stay for free at Surmeli Istanbul Hotel.

Are there connecting rooms at Surmeli Istanbul Hotel?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Surmeli Istanbul Hotel?

The closest major airport to Surmeli Istanbul Hotel is Istanbul Airport (IST), which is 23.9 mi away (40 minutes by car). Another top airport is Istanbul Sabiha Gokcen Intl. Airport (SAW), which is located 24.3 mi away (50-minute drive).

Can I book a room with a balcony at Surmeli Istanbul Hotel?

No, there aren't any guestrooms with balconies at Surmeli Istanbul Hotel.

Surmeli Istanbul Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 128 out of 632 reviews
Rating 8 - Good. 168 out of 632 reviews
Rating 6 - Okay. 129 out of 632 reviews
Rating 4 - Poor. 84 out of 632 reviews
Rating 2 - Terrible. 123 out of 632 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Julian

Stayed 1 night in May 2025

2/10 Terrible

Pjerind

Disliked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

Yusuf

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.
Stayed 3 nights in Nov 2024

4/10 Poor

Mohamed a

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Amenities
This ok
Stayed 4 nights in Nov 2024

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.
Stayed 4 nights in Sep 2024

10/10 Excellent

SHAHNAZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful, the rooms, pools, lobby and dining room was very clean and tidy, staff smiling and welcoming all the times. Over all had best stay at Istanbul.
Stayed 2 nights in Jul 2024

10/10 Excellent

SHAHNAZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed up to 6 night, the room, pool and in general all hotel very clean. The staff very polite, friendly and helpful. I didn’t feel I am at the hotel, feels like in home. It was nice stay in Istanbul.
Stayed 4 nights in Jul 2024

10/10 Excellent

Shwana

Liked: Cleanliness, staff & service, property conditions & facilities
Was too far from everything
Stayed 5 nights in Jun 2024

10/10 Excellent

Mehmet

Stayed 1 night in Nov 2023

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

2/10 Terrible

Azeez

Stayed 7 nights in Jun 2023

4/10 Poor

Bahareh

4/10 Poor

Abdirahman

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities

3 to 4 star overall for me.

Stayed 9 nights in Oct 2022

10/10 Excellent

Radwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

2/10 Terrible

Alina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

2/10 Terrible

Mineh

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

2/10 Terrible

Sulaiman

Stayed 1 night in Sep 2022

10/10 Excellent

Mehmet

Stayed 1 night in Sep 2022

6/10 Okay

Aisha

Your Three Star hotel with 1 star breakfast buffet

This is a budget three star hotel at best. The breakfast honestly is dismal...I think we paid 15 euros each but such few options. I would be interested to hear what others make of their breakfast buffet. The worse i have experienced in any hotel i have stayed.
Stayed 5 nights in Aug 2022

2/10 Terrible

Hamid

Stayed 6 nights in Aug 2022

10/10 Excellent

Ayman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk help is very good they are doing good job
Stayed 2 nights in Aug 2022

2/10 Terrible

Hussain

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

10/10 Excellent

ABDALMATLB

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
تمنز
Stayed 2 nights in Jul 2022

10/10 Excellent

Yvonne

Stayed 4 nights in Jul 2022

10/10 Excellent

Alan

Stayed 3 nights in Jul 2022