Santefe Hotel

Art Deco hotel in Istanbul with a 24-hour front desk

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Photo gallery for Santefe Hotel

Reception
Standard Twin Room | Room amenity
Reception
Exterior
Superior Triple Room | Egyptian cotton sheets, down comforters, minibar, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service
  • Housekeeping

Explore the area

View in a map
Muhsine Hatun Mah. Ciftegelinler, Cad. No:21 Kumkapi/Fatih, Istanbul, 34130
  • Place, Grand Bazaar
    ‪8 min walk‬
  • Place, Sultanahmet Square
    ‪12 min walk‬
  • Place, Blue Mosque
    ‪15 min walk‬
  • Airport, Istanbul (IST)
    ‪40 min drive‬

Room options

Standard Double Room

7.6 out of 10
Good
(14 reviews)
  • 151 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Standard Twin Room

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

Economic Double Room Basement floor

  • 151 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Istanbul

Santefe Hotel places you in Istanbul City Center, within a leisurely stroll of popular sights such as Grand Bazaar and Sultanahmet Square. This 20-room, 3-star hotel has in-room conveniences like sitting areas, minibars, and coffee makers.

What's nearby

  • Beyazit Square - 7 min walk - 0.4 miles
  • Grand Bazaar - 8 min walk - 0.5 miles
  • Sultanahmet Square - 12 min walk - 0.7 miles
  • Blue Mosque - 15 min walk - 0.8 miles
  • Hagia Sophia - 18 min walk - 1.0 mile

Getting around

  • Istanbul Kumkapi Station - 5 min walk
  • Beyazit Station - 7 min walk
  • Istanbul Airport (IST) - 32 min drive

Restaurants

  • ‪Hoş Seda Balık Restaurant - ‬2 min walk
  • ‪Ulusoy Cafe & Pastane - ‬2 min walk
  • ‪Kumkapı Tiryaki Restaurant - ‬1 min walk
  • ‪Kumkapı Meyhaneleri Sokağı - ‬2 min walk
  • ‪the first ottoman - ‬2 min walk

About this property

Santefe Hotel

Art Deco hotel in Istanbul with a 24-hour front desk
At Santefe Hotel, guests have access to free WiFi in public areas, a free grocery shopping service, and express check-in. Multilingual staff at the 24-hour front desk can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Additional amenities include express check-out, free newspapers, and laundry facilities.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include sitting areas, minibars, and coffee makers.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 per person

Family friendly

  • Grocery/convenience store
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 2015

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 5 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: noon—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.
Property Registration Number 2022-34-1779

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Santefe Hotel Istanbul
Santefe Istanbul
Santefe Hotel Hotel
Santefe Hotel Istanbul
Santefe Hotel Hotel Istanbul

Frequently asked questions

Is free cancellation available at Santefe Hotel?

Santefe Hotel offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

What's there to do close to Santefe Hotel?

This hotel is situated in Istanbul City Center within a short 9-minute walk of Grand Bazaar and also 17 minutes on foot from Blue Mosque. You'll also find Bosphorus and Sultanahmet Square less than a mile away.

Is parking available on site at Santefe Hotel?

No, there isn't parking available at the hotel.

Does Santefe Hotel have a casino?

No, Santefe Hotel doesn't have a casino.

Will I find an indoor pool at Santefe Hotel?

No, there is no indoor pool at this hotel.

Is Santefe Hotel good for couples?

Amenities that appeal to couples at this hotel include a minibar, Egyptian cotton sheets, and slippers.

Are there hot tubs at Santefe Hotel?

No, there isn't a spa tub at this hotel.

Does Santefe Hotel feature a restaurant that includes a breakfast menu?

Santefe Hotel offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Santefe Hotel allow pets to stay for free?

No, pets aren't allowed at Santefe Hotel though service animals are welcome.

Are there connecting rooms at Santefe Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Santefe Hotel?

The closest major airport to Santefe Hotel is Istanbul Sabiha Gokcen Intl. Airport (SAW), which is 27.3 mi away (61 minutes by car). Another top airport is Istanbul Airport (IST), which is located 28.6 mi away (32-minute drive).

Can I book a room with a balcony at Santefe Hotel?

No, you won't find guestrooms with balconies at Santefe Hotel.

Santefe Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 82 out of 153 reviews
Rating 8 - Good. 35 out of 153 reviews
Rating 6 - Okay. 17 out of 153 reviews
Rating 4 - Poor. 8 out of 153 reviews
Rating 2 - Terrible. 11 out of 153 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean comfortable rooms. Wonderful, friendly, and kind staff. Great location in the centre of everything, walking distance to many places, easy access to trains and ferrys that go to other parts of Istanbul
Stayed 7 nights in Sep 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Repeat customer, lovely hotel and nice staff
Stayed 7 nights in Sep 2025

8/10 Good

Ilyos

Liked: Cleanliness, staff & service
Bed is too bad
Stayed 2 nights in Sep 2025

4/10 Poor

RUMAN

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is falling apart with mould everywhere, would never stay there again
Stayed 3 nights in Sep 2025

10/10 Excellent

Riya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Sep 2025

8/10 Good

Eraj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first, when we arrived at the hotel, we thought it might not be a good place. However, after speaking with the reception staff, they were extremely helpful and provided us with a very nice room. Their kindness and professionalism made it a truly positive experience.
Stayed 9 nights in Aug 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

2/10 Terrible

Farva

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The door only locks if you remove your hotel key from the slot. This means your lights, chargers, AC - all electricity must be off if you want to sleep with a locked door. This is ridiculous. They don't even have proper manners or even a bottle of water on them.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ashley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, friendly staff, close to everything

I stayed at this hotel for a month and enjoyed it. The hotel is nice, clean, and comfortable. The staff is very kind. Once I needed help scanning and printing a document for work, and the person at the front desk was able to assist me. The front desk people go out of their way to make sure you have a good stay and give great recommendations. The hotel has a lot of restaurants, cafes, markets, and shoppes along the street and is only 10-15 minutes walking from the Grand Bazaar, closer via taxi/ Uber. The food place on the corner is 24/7, which is wonderful if you’re a night person like me. Also, easy access to the trains and ferries to get to the other parts of Istanbul. I highly recommend this hotel to anyone travelling to Istanbul!
Stayed 2 nights in Sep 2025

2/10 Terrible

Zeana

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible motel like hotel. Do not go if you are expecting a smoke fee room. It smells like a dirty old motel. And the hallways and stairs are extremely dangerous- no light until you are half way down the dangerous no railed twirled stairs
Stayed 7 nights in Aug 2025

8/10 Good

Steven

Liked: Staff & service
My room was okay but I did have an ant insect problem during my stay.
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Terrifying Lift Experience – Use at Your Own Risk

My stay at this hotel included a very frightening experience that I wouldn't wish on anyone. I got stuck in the tiny lift for 15–20 minutes. It barely fits one person and a suitcase, and there’s no ventilation. I wasn’t calling for help, just banging on the door, and thankfully it got stuck near reception so they could hear me. There is no backup generator, so when the electricity goes out, the lift simply stops working. I started to feel short of breath, and after I told them I couldn’t breathe properly, they eventually broke the door open to get me out. I was staying on the 5th floor and never used the lift again after that. Even during checkout, I left my suitcase in the lift and took the stairs myself because I couldn’t risk going through that again. They offer free breakfast at a nearby 2–3 star hotel, which was okay, but honestly, the fear from that experience has stayed with me. Cleanliness was average. They cleaned the room every other day with just a mop and a quick surface wipe. Rooms are very small and, in my opinion, not worth the price. If you choose to stay here, do NOT use the lift. It’s not safe.
Stayed 7 nights in Aug 2025

10/10 Excellent

adnan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a wonderful stay at Santefe Hotel in Istanbul! From the moment I arrived, the staff were incredibly welcoming, attentive, and always ready to help with anything I needed. The hotel has a warm and cozy atmosphere, making it feel like a true home away from home. The rooms were very clean, well-maintained, and comfortable, with everything I needed for a relaxing stay. I especially appreciated the attention to detail in both the décor and the amenities. The location is also excellent—close to many key attractions, restaurants, and public transport, making it easy to explore the city.
Stayed 7 nights in Aug 2025

4/10 Poor

May

Stayed 6 nights in Jul 2025

6/10 Okay

Maribel

Liked: Staff & service
Disliked: Property conditions & facilities
The room was smelling to smoke, that was my issue..
Stayed 2 nights in Aug 2025

8/10 Good

Sahra

Stayed 5 nights in Aug 2025

6/10 Okay

Bahram

Liked: Staff & service
Small room but very clean Hallway floors equipped with light saver sensor Turns on and off alot at night So dark unless u make noise or walk I don’t understand this concept to leave hallways so dark to save electricity bill Customers comfort are matters specially for children
Stayed 5 nights in Jul 2025

10/10 Excellent

Pourya

Stayed 2 nights in Jul 2025

10/10 Excellent

Nicolas, Philadelphia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would strongly recommend the Santefe Hotel. The value is unbeatable but it is also supported by N extremely friendly staff. The room is small but adequate for 2 people who spend most of their time outside visiting or sleeping. The baths are modern and big enough for 2 at the same time. They are many great restaurants and attractions around and it is only a $15 cab ride to almost anywhere. Book there and save your money for tours on the bay of Istanbul. I give the Santefe Hotel a 5 star rating without hesitation.
 Ire from the roof at sunset
The street near by with many restaurants and live music
Full sunset from the hotel
Stayed 8 nights in Jun 2025

10/10 Excellent

ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing experience staying at this hotel during my visit to Istanbul. The location is absolutely perfect — nestled in a vibrant area full of life, charming restaurants, and cozy cafés, all beautifully lit up in the evenings. The atmosphere is truly magical, especially at night when the streets come alive with color and energy. The reception staff were incredibly welcoming and helpful from the moment I arrived. They provided detailed information about the area, transport, and things to do, always with a smile. Their hospitality made me feel right at home. I also really appreciated the cleanliness of the hotel. I requested daily cleaning, and the housekeeping team did a fantastic job every single time. The room was always spotless and fresh when I returned from a day out exploring. Overall, this hotel exceeded my expectations. If you're looking for a comfortable, well-located, and friendly place to stay in Istanbul, I highly recommend it. I would definitely come back again!
Stayed 3 nights in Jun 2025

10/10 Excellent

Amina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
carib was very lovely & helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing service team

It was very nice service from the receptionist CARIB or GARIB. He helped us checking in and get the room before check in hours as we reached earlier. Hotel room was nice and tidy . Enough towels were there and got room service when we asked for it. There was small issue in the toilet but this receptionist guy fixed it instantly. Later on our check out he came on the street to help us negotiate with TAXI as taxis are often do cheat there. Thank you so much
Stayed 3 nights in May 2025

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities
The staff were amazing always taking care of me they made sure I was safe and when I got into a taxi I didn't get ripped off by the taxi drivers ! Very good hotel with the simple things you need thanks for having me I'll see you again -Heidi DUDZIANIEC CANADA
Stayed 6 nights in Apr 2025

10/10 Excellent

Joycelyn

Stayed 8 nights in Mar 2025

8/10 Good

Faiaz Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and helpful
Stayed 8 nights in Feb 2025