Senatus Hotel - Special Class3.0 out of 5.0
Recent guest reviews
The hotel is located right in the middle of the attraction.Everything is walking distance. The best part is that they provide free shuttle ride from the airport. The rooms are clean, staffs are nice, breakfast is good and plenty of restaurants outside.
My husband and i accomadated for 6 nights at Senatus Hotel in sultanahmet. It was my first time in turkey and to find such an amazing hotel like Senatus to finish off my 9week holiday was like a cherry on top of an icecream. Staff were absolutely amazing and very friendly and helpful when ever i needed something. Would like to specially thank Bulent, Mete, Recep & Mustafa. Rooms were very clean and bed was super comfy. Especially the pillows 😍. Location of the hotel was also a bonus for us. Restaurants pretty much everywhere as soon as you step downstairs. Best restaurant to eat at i must say was the hotels restaurant located just down stairs. The Testi kebabi is a must try! Hotel was only a 2min walk to Hagia Sofia Mosque and Sultanahmet Mosque. Very close also to transport. The area was very safe to walk around at any day or night of the time. I will definetly be recommending this place to all my family and friends and will definetly be back to visit when im back in istanbul/turkey. Lots of love from australia :))
Staff is the best feature of this good hotel. Great service from Mete, Ismail, Recep, Bulent and Mustafa. Restaurant Albura Kathisma excellent food and service. Basement ruins sensational. Excellent location to all the excellent tourist sites and cruises. Need a lot more time in this amazing city.
Mata & Ismail are so professional dealing with us, so kind and the smile never gone from their faces. They speak fluent English so you will never struggle asking them and they will always answer with a smile.. I have king suite with Jacuzzi, it was nothing but amazing, the area is brilliant full of historical smile. The buffet was average and I, myself, didn't bother myself with it as the area has full of good restaurants.
A few words to appreciate Senatus Hotel and their brilliant service! Staying at Senatus Hotel for a week whilst on a family holiday was definitely a good experience. Most importantly, an amazing service from all staff members, good hygiene/room service. Ismail, Muse and Mete (hotel receptionists) were a great help, very friendly and very informative treating all customers with respect and care. The breakfast which the hotel provided was also well worthwhile and free tea, coffee and hot chocolate 24/7 was truly a bonus😊 Thank you to all staff members for making our stay a special one.
I can honestly say my faith in humanity was totally restored after meeting Ismail topal, mustafa erdemouglu, and mete can karakas they made me and my family's visit a home to home experience! The hotel was spotless really clean, breakfast was good and overall the staff was friendly and approachable 24 hour service always smiled, I would definitely stay here again!!! PERFECT!!!
Senatus Hotel, is honestly amazing. Nothing more needs to be said, but i will do just to praise them more!! We actually did not book Senatus for our stay in Sultanahmet originally, However, when we got to Istanbul we were very let down by the hotel we originally booked,So we went to Senatus and met Ishmaeel at the reception who was very professional and welcoming and gave us a room straight away. Throughout our stay Musi and Mete were also very helpful and and very welcoming. The breakfast at the hotel is very nice and the facilities and the rooms are also very good. I would defo stay at this hotel again when i go to Istanbul as they have amazing customer service as well as genuine care for the welfare of their visitors.
Perfect! If you are reading this, choose this hotel and you will not be upset! We were picked up from Ataturk Airport and transported to Senatus Hotel free of charge. We stayed in the standard room which was perfect as a couple. Free coffee, tea, hot chocolate available 24/7. There is a restaurant attached to the hotel which I heard also provides delicious food, however I did not get the chance to personally try it myself. Breakfast provided free of charge which was a great start to every morning! Mini croissants, scrambled egg, boiled eggs, sometimes chips, a variety of cheeses and fruits, fresh orange juice, cherry juice, milk, ice cold water and way more but I can't write the whole menu! The reception is open 24/7 which made us feel extra secure and if we ever had any problems these were resolved instantly! We dropped/broke a glass cup in our room and this was cleaned up quick and thorough and replaced instantly, all with a smile! The staff speak good English too which is always helpful. The room contained a safe to keep all your valuables in. It also contained a tv, hair dryer, a fridge with a mini bar filled with all types of drinks, tea and coffee, a kettle, 2 mineral water bottles which were given daily for free, a small box of items such as cotton buds, comb and a sewing kit! Air conditioned rooms too which was helpful. Our room was cleaned daily to a high standard, not even a drop of water to be found in the showers after use. The cleaner did an excellent job and always had a smile on her face! Wifi was great and fast compared to other hotels we have stayed in, normally having to go to a lobby area, but the wifi at senatus was easily accessible from the comfort of our rooms. The location of this hotel is also a bonus. 5minutes walk from the blue mosque, hagia sophia and topkapi palace (the museum with all the prophets artefacts). It is also 5mins away from a tram line which is helpful and cabs pass senatus hotel constantly. I am a married man however I fell in love with Ismail. He is a great man who always gave us quality time to tell us about the area and where to visit. I also asked him about restaurants and where we could eat and he gave the best suggestions! I knew I could trust him because he had a big belly :). All jokes aside Ismail and the rest of the Senatus staff were all extremely helpful and made our stay comfortable and pleasant. If I am to come back to Istanbul I will only stay at Senatus Hotel due to the hotel, staff and the quality service they provide! 10/10! This should be a 5* hotel. Mohsin
Great hotel, the staff and the service were just outstanding. The location is also amazing just a couple of blocks from the old City. I need to mention this too... free coffee all day that was a bonus for me � People don't be afraid to go to Turkey, we felt safe at all times and their people are very polite and they are number 1 in hospitality! Truly a great experience.
Senatus Hotel Special Class is the best choice in Istanbul ! It was a great decision to start my trip from living in this wonderful place. Firstly, they were very kind to offer me a free transfer from the airport as a very nice bonus:) It was my first time alone in Istanbul and I really needed such an assistance as did not know how to get to the center.The special person met me at the airport and provided a help to find my transfer, then I had a very nice driver which explained so many things about the city while we were heading to the hotel. At the hotel, I was met with a friendly smile and a great assistance with my baggage, the manager (Ismail, a very professional and nice man) showed me my room, explained how everything works and said " Feel free to ask any questions any time and seek for any assistance". All I could say was WOW! :) From my very first and very last moment in the hotel, every single person working there assisted me the best way possible.I really felt myself so important and well-served customer that had no words or rates to express my satisfaction. The hotel`s location is really great, it takes less than 5 minutes to get to the center with all the historical places ( The Blue Mosque, Hagia Sophia, Torkapi Palace, etc). The hotel itself is very nice, it has a great design and everything needed in the room. Every single day the room was cleaned and I had new bottles of water and extra tea/coffee. Also I would like to say that the breakfasts were very-very tasty, so many fruits, cakes, juices, very tasty coffee and a great selection of the other products for the breakfast.I started my every day with such a great atmosphere there! My vacation in Istanbul were wonderful mostly because I made such a right decision with booking this hotel! I would like to say a big THANK YOU to all the dedicated people working there- Ismail, Mustafa, Kubra, Mete and all the others, thank you all for such a pleasant stay, surely coming back only to Senatus Hotel and will recommend it to all the travelers, my friends and my relatives. Very satisfied customer!:)
Reviews from Trip Advisor
96% of guests recommend this hotelTotal of 771 reviews