Mercure Istanbul Umraniye

4.0 star property
Hotel in Istanbul with a full-service spa and a health club

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Photo gallery for Mercure Istanbul Umraniye

Exterior detail
Creator video
Exterior
Interior
Breakfast, lunch, dinner served; local and international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Alemdag Cad Site Yolu Sokak No 20, Umraniye, 20, Istanbul, Istanbul, 34768
  • Place, Kucuksu Pavilion
    ‪20 min walk‬
  • Place, Umraniye Atakent Kultur Merkezi
    ‪3 min drive‬
  • Place, Taksim Square
    ‪16 min drive‬
  • Airport, Istanbul (IST)
    ‪42 min drive‬

Room options

Deluxe Room, 1 King Bed

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (1 Double Bed and 1 Twin Bed)

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite, 1 Double Bed

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed

Superior Suite, 1 Double Bed

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Istanbul

Located in Ümraniye, Mercure Istanbul Umraniye is 3 mi (4.8 km) from Watergarden Istanbul and within a 10-minute drive of Bosphorus. This 4-star hotel has 126 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Kucuksu Pavilion - 20 min walk - 1.1 miles
  • Umraniye Atakent Kultur Merkezi - 3 min drive - 1.6 miles
  • Taksim Square - 16 min drive - 8.8 miles
  • Hagia Sophia - 16 min drive - 9.9 miles
  • Grand Bazaar - 17 min drive - 10.1 miles

Getting around

  • Cakmak Station - 13 min walk
  • Yamanevler Station - 18 min walk
  • Istanbul Sabiha Gokcen Intl. Airport (SAW) - 34 min drive

Restaurants

  • ‪Prototype No:2 - ‬2 min walk
  • ‪Zumamma - ‬1 min walk
  • ‪Kopuz Büfe - ‬4 min walk
  • ‪Bi'yer CAFE&RESTAURANT - ‬4 min walk
  • ‪Second Cafe - ‬1 min walk

About this property

Mercure Istanbul Umraniye

Hotel in Istanbul with a full-service spa and a health club
Guests of Mercure Istanbul Umraniye enjoy a full-service spa, an indoor pool, and a children's pool. Free parking is available if you drive. The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a gym, a sauna, and free WiFi in public areas.
Guests can expect to find LCD TVs and stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers. Minibars, coffee makers, and laptop-compatible safes are also available. Housekeeping is available on request.
An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mimado
  • Mundo

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • Massage
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2012
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 17

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 10 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 2 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 17
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 17300

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Mercure Istanbul Umraniye Hotel
Mercure Istanbul Umraniye
Mercure Istanbul Umraniye
Mercure Istanbul Umraniye Hotel
Mercure Istanbul Umraniye Istanbul
Mercure Istanbul Umraniye Hotel Istanbul

Frequently asked questions

Is a free cancellation option available at Mercure Istanbul Umraniye?

Mercure Istanbul Umraniye offers free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Mercure Istanbul Umraniye?

This hotel is situated in Ümraniye, close to Bosphorus Bridge, Bağdat Avenue, and Kadıköy Port. You'll also find Emaar Square Mall and Watergarden Istanbul within a short drive.

Is parking available on site at Mercure Istanbul Umraniye?

Yes, secured self parking is offered for free at the hotel.

Is there a spa available at Mercure Istanbul Umraniye?

There is a full-service spa available for guests to enjoy and services include massages.

Does Mercure Istanbul Umraniye include a casino on the premises?

No, Mercure Istanbul Umraniye doesn't have a casino.

Will I find an indoor pool at Mercure Istanbul Umraniye?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Mercure Istanbul Umraniye?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Mercure Istanbul Umraniye have a hot tub?

No, but this hotel does have a steam room.

Does Mercure Istanbul Umraniye have a restaurant that serves breakfast?

Yes, Mercure Istanbul Umraniye serves buffet breakfast for a surcharge each morning at Mundo.

Will Mercure Istanbul Umraniye allow pets to stay for free?

No, pets aren't allowed at Mercure Istanbul Umraniye.

Does Mercure Istanbul Umraniye have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Mercure Istanbul Umraniye?

The closest major airport to Mercure Istanbul Umraniye is Istanbul Sabiha Gokcen Intl. Airport (SAW), which is 25.2 mi away (34 minutes by car). Another top airport is Istanbul Airport (IST), which is around 25.1 mi away.

Are there rooms with balconies at Mercure Istanbul Umraniye?

No, there aren't any guestrooms with balconies at Mercure Istanbul Umraniye.

Mercure Istanbul Umraniye Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 88 out of 194 reviews
Rating 8 - Good. 67 out of 194 reviews
Rating 6 - Okay. 24 out of 194 reviews
Rating 4 - Poor. 9 out of 194 reviews
Rating 2 - Terrible. 6 out of 194 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amine

Stayed 4 nights in Apr 2025

10/10 Excellent

Malgorzata

Business traveler
Liked: Staff & service, room comfort
No Internet access in the room. I coukd not work efficiently. Happily the personnel was very helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

XINGANG

Stayed 2 nights in Apr 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

My stay here was so lovely .. reception staff very helpful whenever I needed something .. breakfast amazing and the best fig jam ever .. the lady who came to clean my room was very very friendly and also very lovely …
Stayed 3 nights in Apr 2025

4/10 Poor

Husam

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
minimal services and the internet is so slow with frequent disconnections, breakfast is poor and no omelets or hot dishes are available. I will not stay again in this hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

avanish

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Al

Stayed 4 nights in Aug 2024

10/10 Excellent

Al

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, near the subway station and a mall Great staff and amenities
Stayed 11 nights in Jul 2024

6/10 Okay

Elmarie

Business traveler
Liked: Property conditions & facilities
Overall stay was OK but not excellent
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Assef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2022

10/10 Excellent

Dilyara

Stayed 1 night in Mar 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

They gave me dirty, small and smoking room. They didn't tell me the brand of sausage they served for breakfast, it was hidden, maybe donkey meat, who knows?
Stayed 3 nights in Feb 2022

10/10 Excellent

Sharon

Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Great customer service! Very clean
Stayed 1 night in Mar 2022

6/10 Okay

Angella

Traveled with family
Disliked: Staff & service

I was not always happy.

My stay was fairly good but the hotel owners still have a lot to work on their communication, either employing people that can speak the English major language or they polish themselves on the language. (English/French). Finally, try and be nice to visitors.
Stayed 10 nights in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very cost effective

Room was small but effective and comfortable. Bath was very good and clean.
Stayed 1 night in Sep 2021

2/10 Terrible

Abdullahi

Disliked: Staff & service
Nothing special and rooms smell heavy smoke
Stayed 1 night in Sep 2021

10/10 Excellent

Ederleize

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff people, so courteous. The reception was amazing, food was great, room was clean ! Would definitely come back
Stayed 1 night in Sep 2021

8/10 Good

Ahmet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Stayed 1 night in Aug 2021

6/10 Okay

Selim

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Mar 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel! Thought the staff were excellent. Two things maybe: 1) felt linens should be changed during stay 2) first morning we requested a diet soda for our daughter during breakfast ... no problem; second morning we requested the same and was told there were no diet sodas. Because of this unavailability we did not eat in your restaurant other than the first night (we were able to get her one during this meal) during our 6 night stay.
Stayed 4 nights in Mar 2021

10/10 Excellent

Muslim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2021

2/10 Terrible

Lucas

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointed

Very cold place it’s not really welcoming people’s reception mr Fatih very professional but rest of the staff not friendly I don’t recommend this hotel I am very disappointed never back again
Stayed 4 nights in Oct 2020