Island Line Trail Vacation Packages

Geat

We enjoyed our stay at Field Guide Lodge. The staff was very helpful and we had a very nice room. The breakfast they provided in the morning was very impressive. The only thing we had trouble with is all the stairs...without an elevator taking our luggage up and down the stairs was a little difficult but would not stop us from staying there again.

First time to stay in area. There was absolutely no blemishes on this place. There is nothing I have to say that would even be so-so…. From the place being spotless to the breakfast, to the staff… all helpful and smiles.. extremely organized, one of the best stays I’ve been too and I’ve stayed at many. Michael Anderson

DO NOT STAY HERE——What should have been a relaxing stay turned into an infuriating and exhausting ordeal due to gross negligence and unprofessional conduct by the property management company overseeing this privately owned condo. On my second day I left briefly for breakfast and after I returned I was shocked to discover that the door code to my condo did not work, leaving me locked out of the property. I called the property management office multiple times before anyone answered. When I finally did get through, I was placed on hold for over 50 minutes before anyone offered assistance. Being stranded outside the property that I paid for is completely unacceptable. Also the shower-head broke off, rendering one of the bathrooms unusable. I was happy to pay the nightly rate but I requested a refund of the property management fee, given that the services it supposedly covered—responsiveness, maintenance, and reliable access—were nonexistent. My request was denied, and instead I was offered a $250 voucher, which is entirely insufficient and frankly insulting given the circumstances. What I received was hours of inconvenience, unresponsiveness, and unacceptable conditions. I would NOT recommend this property as long as it’s being managed by Eurorentals.