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Crystal Interlaken

3.0 star property

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Photo gallery for Crystal Interlaken

Terrace/patio
Standard Twin Room (max 2 guests) | View from room
Lobby sitting area
View from property
Deluxe Quadruple Room | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Rugenpark Street, 13, Interlaken, Canton of Bern, 3800
  • Mystery Rooms
    ‪2 min walk‬
  • Hoeheweg
    ‪8 min walk‬
  • Interlaken Casino
    ‪14 min walk‬
  • Bern (BRN-Belp)
    ‪44 min drive‬

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Room options

View all photos for Standard Twin Room (max 2 guests)

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room (max 2 guests)

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room (max 2 guests)

Standard Double Room (max 2 guests) | Minibar, in-room safe, desk, blackout drapes

Standard Double Room (max 2 guests)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room (max 3 guests)

Minibar, in-room safe, desk, blackout drapes

Standard Triple Room (max 3 guests)

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Quadruple Room

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Single Room

Minibar, in-room safe, desk, blackout drapes

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, desk, blackout drapes

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Triple Room

Minibar, in-room safe, desk, blackout drapes

Standard Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Single Room

Television

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room (max 1 guest)

Minibar, in-room safe, desk, blackout drapes

Standard Single Room (max 1 guest)

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Single Room

Superior Single Room | Minibar, in-room safe, desk, blackout drapes

Superior Single Room

  • 153 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout drapes

Superior Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Interlaken

Located in Central Interlaken within a 5-minute walk of Mystery Rooms, Crystal Interlaken is within a few miles (5 km) of other popular sights like Lake Brienz. Each of the 56 rooms at this 3-star hotel includes a refrigerator, a minibar, and a coffee maker.

What's nearby

  • Mystery Rooms - 2 min walk - 0.1 miles
  • Alpine Garden - 3 min walk - 0.2 miles
  • Hoeheweg - 8 min walk - 0.5 miles
  • Interlaken Casino - 14 min walk - 0.8 miles
  • Interlaken Ost Ferry Terminal - 4 min drive - 1.6 miles

Getting around

  • Interlaken West Station - 4 min walk
  • Bern (BRN-Belp) - 44 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Bebbis Restaurant - ‬6 min walk
  • ‪PizPaz - ‬9 min walk
  • ‪Cafe Runft - ‬4 min walk
  • ‪Vivi’s Wok - ‬9 min walk

About this property

Crystal Interlaken

Mandatory fees: You'll be asked to pay the following charges at the property: Deposit: CHF 200 per stay A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age. A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age. Tourism fee: CHF 1.00 per person, per night We have included all charges provided to us by the property. . Optional fees: The following fees and deposits are charged by the property at time of service, check-in, or check-out. Crib (infant bed) fee: CHF 15.00 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. . Policies: Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. . Instructions: Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed No onsite parking is available This property accepts Visa, Mastercard, and American Express; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit . Special instructions: The front desk is open daily from 8:00 AM - 11:30 AM. Front desk staff will greet guests on arrival.. Minimum age: 18. Check in from: 3:30 PM. Check in to: 7:30 PM. . Check out: 11:00 AM.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Refrigerators, minibars, and coffee makers are also standard.

Languages

English, French, German, Italian, Portuguese

Similar properties

Exterior

Aparthotel Krone - Self Check In

  • Free WiFi
  • Air conditioning
  • Laundry
  • Soundproof rooms
8.8 out of 10, Excellent, 21 reviews
$395 nightly
The price is $420
Jun 15 - Jun 16
Total includes taxes and fees
Aparthotel Krone - Self Check In

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Downhill skiing
  • Ski storage

Family friendly

  • In-room full-sized refrigerator/freezer

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Minibar

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:30 PM; Check-in end time: 7:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:30 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for CHF 15.00 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 200 per stay
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Crib (infant bed) fee: CHF 15.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Crystal Interlaken
Hotel Crystal Interlaken
Hotel Crystal
Crystal Interlaken Hotel
Crystal Interlaken Interlaken
Crystal Interlaken Hotel Interlaken

Frequently asked questions

Is a free cancellation option available at Crystal Interlaken?

Crystal Interlaken provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do close to Crystal Interlaken?

This hotel is situated in Central Interlaken, just steps from Mystery Rooms and Alpine Garden, and within a short walk of Hoeheweg. You'll also find Lake Thun and Lake Brienz within a short drive.

Is there parking available at Crystal Interlaken?

No, there isn't parking at this hotel.

Does Crystal Interlaken feature a casino at the property?

No, Crystal Interlaken doesn't have a casino.

Will I find an indoor pool at Crystal Interlaken?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crystal Interlaken?

Couples staying at this hotel will appreciate amenities like a minibar as well as free breakfast and a terrace.

Are there hot tubs at Crystal Interlaken?

No, there isn't a spa tub at this hotel.

Does Crystal Interlaken feature a restaurant that includes a breakfast menu?

Crystal Interlaken offers free continental breakfast each morning though there is no restaurant.

Are there connecting rooms at Crystal Interlaken?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crystal Interlaken?

The closest major airport to Crystal Interlaken is Bern (BRN-Belp), which is about 23.1 mi away.

Are there rooms with balconies that I can book at Crystal Interlaken?

No, there aren't any guestrooms with balconies at Crystal Interlaken.

Crystal Interlaken Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 322 reviews
Rating 8 - Good. 134 out of 322 reviews
Rating 6 - Okay. 36 out of 322 reviews
Rating 4 - Poor. 8 out of 322 reviews
Rating 2 - Terrible. 8 out of 322 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Tong

Traveled with group
Liked: Staff & service
Great location close to transportation and dining.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Had a great time!

Very helpful front desk and staff. The room was spacious and the breakfast was great. Not the state of the art in terms of the condition of the hotel but great location and overall experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Zack

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean room, which was spacious. The train station was less than a 5 minute walk. Staff was super accommodating and helpful
Stayed 2 nights in May 2024

10/10 Excellent

Liza

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Receptionist was very pleasant and helpful.
Stayed 1 night in Aug 2021

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation

It was clean & walking distance to restaurants. Basic no frills but friendly staff. Good for overnight stay.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2021

8/10 Good

Keval

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, close to train station and an awesome breakfast!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time in Interlaken

Friendly staff, interesting keys system. Very near to Interlaken West.
Stayed 3 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort

Dissappointing!

Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly hotel, rooms clean and the beds comfortable, easy to walk about the town quiet location i have no complaints.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

oldfogey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location close to station Hotel staff very pleasant, very helpful Good breakfast
Stayed 4 nights in Oct 2019

10/10 Excellent

Tommy P., Salisbury, NC USA

Liked: Cleanliness

Good overnight stay for early morning train

We had to catch an early morning (6:30 AM) train from Interlaken West, so found this place that is literally a 5 minutes walk from the train station. Room was clean and neat. Check in process was smooth. They had a very nice breakfast spread early for us.
Stayed 1 night in Sep 2019

4/10 Poor

Jersey, New Jersey

Traveled with family
Disliked: Amenities, property conditions & facilities
I would give this hotel two stars. It is clean and located 5 minutes away from Interlaken west train station. The room is extremely basic. No AC and no screens on the windows.
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 2 nights in Sep 2019

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, room comfort

Well suited to my needs

I'm travelling around Switzerland by rail and this hotel was very convenient for me as it is situated just a few minutes from Interlaken West station.The hotel provides a transit pass, which can be used to take buses and trains in the city area. All the amenities a traveller needs are in walking distance. Service was good, staff werefriendly, breakfast was ample and there was always space available in the breakfast room.
Stayed 3 nights in Sep 2019

6/10 Okay

Jacqui

Traveled with family
Liked: Cleanliness, staff & service

Not bad but not that great.

Very basic for a reasonable price for the area. Super nice staff but the room was a bit shabby and the bathroom has seen better days. The hairdryer didn't work and there was a bit of a funky smell although it seemed ckean. Thin walls let through our neighbor's loud talking. The breakfast was pretty good.
Stayed 1 night in Sep 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

More than a home away from home!

Loved the staff and lovely clean room. And with a large balcony. Extremely convenient to station - easy walk to everything
Stayed 3 nights in Sep 2019

6/10 Okay

Intezar Ahmed

Disliked: Room comfort
Room was clean but no elevator for our room had to bring luggage using 10 stairs Carpet They did help to keep our luggage at reception after check out Breakfast was decent and service was good
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Property conditions & facilities, room comfort
Located on a noisy street. Lots of cars and people coming out of bars screaming at night.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff really helpful. Excellent breakfast good selection. Comfortable beds and a fan available if bedroom was hot. Could have done with more powdered milk for tea available.
Stayed 3 nights in Sep 2019

2/10 Terrible

Juana

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Terrible beds, hard as a rock. No Air condition. Very uncomfortable place. Had a terrible night !!! Very expensive... DO NOT RECOMEND
Stayed 2 nights in Sep 2019

6/10 Okay

Marv, lebanon

Nice hotel comparing to budget nice location too friendly stuff
Stayed 1 night in Aug 2019

8/10 Good

USAguest

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great services and staffs. it just that no AC in the room and the fan is a small portable one (not a ceiling fan) so it takes a long time to cool you down so like to see AC installed. Room a bit small but I can understand because the hotel is not very big either so I believe the hotel owner is trying very hard to provide good services to the customers. I stayed here 5 nights, hotel has free breakfast but it served the same breakfast menu every morning. would like to see the hotel changes its breakfast menu each morning.
Stayed 5 nights in Aug 2019