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Quality Inn East

2.5 out of 5.0

Recent guest reviews

Loved it clean friendly quiet great complamentry breakfast.

Staff was great, room was clean but bed wasn't that great. Even thought staff claimed bed was new, unless I slept in the middle it felt like I was going to roll off the edge. Got anther room the next night and the bed was great. Didn't get a chance to swim in the pool but it looked inviting.

I paid for a room for a night and when my page refreshed to accept the payment it changed the day. They wouldn't refund or change the date and it took me a week and a half to get ahold of a manager. They were completely rude and inconsiderate.

Rooms were very clean and well maintained. The statt was very friendly and helpful.

Very nice! Had a great stay would definitely return!

Some repairs needed. Had to keep getting the door key reset and side entrance lock often didn't work. Breakfast a little over cooked.

good stuff the receptionist is great I give 100 points

Room was clean and staff was friendly...unfortunately the hotel seems to b on its last leg. Somewhat run down like many quality inns nowadays. Plenty of nicer hotels on the same block.

The amenities for this hotel were very poor. The listing notes an indoor pool, however the pool room and the water were only marginally heated making their use impossible. The hallways were not heated well and required the use of a jacket simply to go get ice or breakfast. The room itself was below 55 degrees when we checked in and took about 2 hours to get to 68 degrees. The beds were small and hard, the bathroom was in horrible shape, needing caulking and deep cleaning The TV was fuzzy on all but a few channels. The room was supposed to be non-smoking but wreaked of smoke.

This hotel has easy access from I-70 when traveling through Indianapolis. Good breakfast (waffle machine, eggs, bagels, etc.), quiet room, comfortable bed, free wireless internet. Only downside is the room's climate control - had a hard time getting it the right temperature over night.

The staff would not allow us to have a late check out and threatened to escort us from the building. We just needed an extra 45 minutes! They wouldn't give us extra blankets!

Let's start with the good. Most staff very profesional and friendly. Great location, restaurants and public transit right outside the door. This hotel must not have been open long. It's a fixer upper in progress. There are a lot of things falling apart. The toilet broke and the night staff didn't answer. The tissue holder was barely hanging on to the new marble counter. The windows needed to be replaced or re-sealed properly. They were taped up. YUK!! There was no shears on the windows. So we had to keep the curtains closed for privicy. When I asked to speak to a manager. It was always his day off. Two days in a row?? Only one manager?? Staff wouldn't call him with my concerns about another room. Next time I'll spend the extra $20 and stay somewhere else.

we here for only one night not sure i would stay longer.... the early morning wake up call fron house keeping beating on the door....was alittle on the schocking side

trash all over the grounds. I added another night and the night clerk woke me up at midnight for my credit card info. When I objected to the intrusion they said I was welcombed to leave

The first room we had was a smoking room, STUNK to holy hell, and I am the smoker, carpets were disgusting and there was plywood for the counter cover in the bathroom, so we moved to another room and the staff was very accomodating to that, took a non-smoking room near the door and I went out to smoke. Water smelled dirty and a shower didn't help you feel clean at all. When leaving, we noticed garbage on the floor under the dressers, and the phone was sticky with some gunk. The internet was extremely slow if you got service at all. I have never had this type of experience at a choice hotel before... ever. Wait for the new hotel to be finished before staying there. It is very convenient to the highways and easy to get around town with many eating places in walking distance.

[...] Clothing from previous guest...drug paraphernalia..TVs had to be coaxed to work. Really question if would should of stayed. Only reason we did..was we were tired and it was only one nite. This place is a real gem!!

Staff was friendly, but hotel was outdated and shabby.

Arrived very late and met by couteous staff. Very polite and helpful.

We checked in real quick which was great. Had alot to choose from for breakfast. Easy check out. Very reasonable.

The Quality Inn & Suites EAst, Indy, IN was not what we were expecting. The hotel was very run down, not very clean. The location was good to our event that we were staying for, but other than that we would not return to this location.

7050 E. 21st St. Indianapolis IN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Quality Inn East is located 2.2 mi (3.5 km) from Pleasant Run Golf Course and within a 10-minute drive of George Washington Park. This 69-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Eiteljorg Museum of American Indians and Children's Museum of Indianapolis are also within a 15-minute drive.


Dining

Start your day off right with a free continental breakfast.


Rooms

All of Quality Inn East's 69 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and cable TV. Free local calls, hair dryers, and ironing boards are other standard amenities.


Property features

At Quality Inn East, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Standard Double Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Quality Inn East

Everyone (5) Business (2) Couples (2) Family (6) Other (2) Friends (4)
5

nice hotel close to everything

Everyone

Loved it clean friendly quiet great complamentry breakfast.

By on Feb 6, 2017

4
Everyone

Staff was great, room was clean but bed wasn't that great. Even thought staff claimed bed was new, unless I slept in the middle it felt like I was going to roll off the edge. Got anther room the next night and the bed was great. Didn't get a chance to swim in the pool but it looked inviting.

By , from MA on Sep 21, 2016

Review comment responded on Oct 15, 2016

Dear guest Thank you for you positive feedback Please come back again soon

1

never again

Everyone

I paid for a room for a night and when my page refreshed to accept the payment it changed the day. They wouldn't refund or change the date and it took me a week and a half to get ahold of a manager. They were completely rude and inconsiderate.

By on Aug 1, 2016

5

nice rooms and staff friendly

Everyone

Rooms were very clean and well maintained. The statt was very friendly and helpful.

By on Jul 17, 2016

5
Everyone

Very nice! Had a great stay would definitely return!

By on May 18, 2016

2

could hav been better

Families

Some repairs needed. Had to keep getting the door key reset and side entrance lock often didn't work. Breakfast a little over cooked.

By on Dec 9, 2014

4

business

BusinessTravelers

good stuff the receptionist is great I give 100 points

By on Oct 9, 2014

2

hotel has had its better days

Families

Room was clean and staff was friendly...unfortunately the hotel seems to b on its last leg. Somewhat run down like many quality inns nowadays. Plenty of nicer hotels on the same block.

By on Sep 15, 2014

1

very cold hotel

Families

The amenities for this hotel were very poor. The listing notes an indoor pool, however the pool room and the water were only marginally heated making their use impossible. The hallways were not heated well and required the use of a jacket simply to go get ice or breakfast. The room itself was below 55 degrees when we checked in and took about 2 hours to get to 68 degrees. The beds were small and hard, the bathroom was in horrible shape, needing caulking and deep cleaning The TV was fuzzy on all but a few channels. The room was supposed to be non-smoking but wreaked of smoke.

By on Jan 4, 2013

3

convenient location in indianapolis

Singles

This hotel has easy access from I-70 when traveling through Indianapolis. Good breakfast (waffle machine, eggs, bagels, etc.), quiet room, comfortable bed, free wireless internet. Only downside is the room's climate control - had a hard time getting it the right temperature over night.

By on Nov 26, 2012