Nice place!
Second time staying here, a year apart, and it was just as good as the last time! Clean place with friendly staff!
Very quiet property
We have never stayed at such a load hotel. We were awakened multiple times from loud people in the hall. The hotel is overpriced for its amenities. Franklin lacks hotels so there is little choice.
Very nice and clean
I liked the easy access to I65 and town was close. I did not like; one of the beds were partially unmade and some trash on floor. One of the needs was very comfortable buyone wasn't comfortable at all. One of us had to sleep on it. Painful. Not what I was expecting from Marriot at all. Won't stay again.
Modern vibe with great spaces. Room was clean and updated.
New hotel. Seemed to take COVID precautions and provided in room sanitizers.
It’s a new property and very clean.. no reasons to give a bad rating!!
Close to the highway and downtown, clean, great breakfast.
Fairfield Inn & Suites by Marriott Franklin is located within a few miles (5 km) of Johnson County Museum of History and Historic Artcraft Theater. This 81-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym.
Start your day off right with a free buffet breakfast offered each morning.
Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sitting areas, refrigerators, and microwaves are other standard amenities. Housekeeping is available on request.
Guests of Fairfield Inn & Suites by Marriott Franklin have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Nice place!
Second time staying here, a year apart, and it was just as good as the last time! Clean place with friendly staff!
Very quiet property
We have never stayed at such a load hotel. We were awakened multiple times from loud people in the hall. The hotel is overpriced for its amenities. Franklin lacks hotels so there is little choice.
Very nice and clean
Thank you so much for your review! We are happy that you chose our property and strive to ensure our guest are satisfied with their stay. We are glad we were able to accommodate you. Felicia A. Guest Services Manager
I liked the easy access to I65 and town was close. I did not like; one of the beds were partially unmade and some trash on floor. One of the needs was very comfortable buyone wasn't comfortable at all. One of us had to sleep on it. Painful. Not what I was expecting from Marriot at all. Won't stay again.
Thank you for choosing to stay at the Fairfield Inn & Suites Franklin and providing your honest feedback on the your Post Stay Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Felicia A. Guest Services Manager
Modern vibe with great spaces. Room was clean and updated.
Thank you very much for your review! We're happy that you chose our location and found it to be convenient and comfortable. We hope that you will stay with us the next time you visit! Felicia A. Guest Services Manager
New hotel. Seemed to take COVID precautions and provided in room sanitizers.
Thank you so much for your review! We are happy that you chose our property and that your stay was great! Also, thank you for recognizing that we have processes in place to ensure our guest(s) and staff remain safe during this pandemic. We hope that you will stay with us the next time you visit! Felicia A. Guest Services Manager
Thank you very much for your review! We're happy that you chose our location and found it to be convenient and comfortable. We hope that you will stay with us the next time you visit! Remain safe! Felicia A. Guest Services Manager
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent any issue from occurring in the future. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times. Felicia A. Guest Services Manager