It was awful .. trash behide the bed a newspaper dated back to Dec 2019 .. found the remote control and just trash. Hair on my bed . If that wasn’t enough the people next to us was up all night slamming the door .. I complained several times though out the the night .. the guy behide the desk was very rude.. breakfast was cold. Hot tub was running but nobody could use it . Not sure about that. They said they had to go though you guys before they could get me a discount. I didn’t hardly sleep at all that night with the people next to us slamming the door .. I had to drive two hours up and two hours back not to mention shop all day with my daughter trying to get her ready to go back to school. No problem with orbitz .. use you all for all our trips This is clearly on the hotel .
They made my bed on the 2 nd day but didn’t refill the coffee or soap.
Loved the spacious up to date room very clean hotel close to shopping
We really enjoyed our stay here. The staff was friendly and the facility was clean and well-kept! The staff went out of their way to make us feel welcome. They even let us put our tandem bike in our room.
I was so excited about how much extra room there was in the room very high and I was thrilled
It’s cute and close to shops and places to eat. The shower drain didn’t drain. The shower didn’t have water pressure at all. I’m a nursing mom so I had pumped and the refrigerator didn’t stay that cold.
The hotel was very clean and the staff was extremely friendly.
Excellent facilities. Breakfast was the standard though.
Hot tub wasn’t a hot tub, more like a cold bathtub. That was disappointing, it was a girls night, hot tub is one of the highlights!
We stay here yearly however this time was disappointing. We book this hotel because of the indoor pool and close proximity to the mall. Our family meets for an annual shopping trip with grandkids. Due to electrical issues the pool was closed. Also breakfast was only so so since the pancake machine was also down.
Great location, walked to resturant, shopping, even had our nails done!
Everything was fantastic. We had a wonderful stay in the suite
The room was very nice. The bed was very comfortable, the hotel was within walking distance of the outlet mall, and the staff was very friendly. We had a great time during our stay. The room was very spacious, the couch was comfortable, the TV swiveled to make viewing from either the couch or bed ideal. I would definitely return.
I was traveling for business. Just stayed one night. Place was great, staff was great
Great place to stay. Staff was real friendly and very close to where I was conducting business
The room met and exceeded my expectations, it was spacious and clean and very well set up, loved the large tv on the swivel was great. only complaint, pool area was way too small, way too many people in there at once, but, hotel was beautiful.
Room was large, comfortable, clean. The whole property was clean. Staff was very polite and answered "My pleasure" instead of "No problem" (my pet peeve). Struggled with hot water during morning peak time, but that didn't prevent me from joining the rewards club.
This hotel is very new and very nice. The room size was excellent and it was very well appointed and comfortable. We would definitely stay her again.
Enjoyed our stay. Great location. Breakfast buffet offer lots of choices, but was not very good.
This was my second time at this hotel, and I enjoyed it just as much as the first time. Modern and clean amenities, free hot breakfast, cookies in the evening, and a spacious suite for our family of six. Walked to dinner and outlet malls!
Located within a leisurely stroll of Edinburgh Premium Outlets, Holiday Inn Express and Suites Columbus Edinburgh, an IHG Hotel is within a 10-minute drive of Timbergate Golf Course. This 93-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free buffet breakfast. For a nice break, mingle with other guests at the free daily manager's reception.
All 93 air-conditioned rooms provide microwaves, coffee makers, and free newspapers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Other standard amenities include hair dryers, phones, and ironing boards.
At Holiday Inn Express and Suites Columbus Edinburgh, an IHG Hotel, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is included with your stay. The front desk is staffed 24 hours a day to help with tours/tickets and securing valuables. Additional amenities include a meeting room, a business center, and laundry facilities.
It was awful .. trash behide the bed a newspaper dated back to Dec 2019 .. found the remote control and just trash. Hair on my bed . If that wasn’t enough the people next to us was up all night slamming the door .. I complained several times though out the the night .. the guy behide the desk was very rude.. breakfast was cold. Hot tub was running but nobody could use it . Not sure about that. They said they had to go though you guys before they could get me a discount. I didn’t hardly sleep at all that night with the people next to us slamming the door .. I had to drive two hours up and two hours back not to mention shop all day with my daughter trying to get her ready to go back to school. No problem with orbitz .. use you all for all our trips This is clearly on the hotel .
They made my bed on the 2 nd day but didn’t refill the coffee or soap.
Thank you for your review! I do apologize that the housekeeping team missed a few items to replenish in your room, but we do hope that you will give us another chance in the future.
Loved the spacious up to date room very clean hotel close to shopping
Thank you for your review! I'm very glad to see that you enjoyed your stay with us and we hope to see you again soon!
We really enjoyed our stay here. The staff was friendly and the facility was clean and well-kept! The staff went out of their way to make us feel welcome. They even let us put our tandem bike in our room.
Thank you for your review! I'm very glad to see that you enjoyed your stay with us during the tandem bike weekend. We hope to see you again next year!
I was so excited about how much extra room there was in the room very high and I was thrilled
Thank you for your review! I'm very glad to see that you liked the extra room in the room and we hope to see you again soon.
It’s cute and close to shops and places to eat. The shower drain didn’t drain. The shower didn’t have water pressure at all. I’m a nursing mom so I had pumped and the refrigerator didn’t stay that cold.
Thank you for your review! I'm sorry that the shower drain wasn't working correctly and that the shower pressure wasn't up to par as well. I will get with maintenance to make sure that we fix these issues as soon as we can. Thank you again and we hope to see you again whenever your travels bring you back to the Columbus / Edinburgh area.
The hotel was very clean and the staff was extremely friendly.
Thank you for your review! I'm glad to see that you liked our hotel and we hope to see you again soon!
Excellent facilities. Breakfast was the standard though.
Hot tub wasn’t a hot tub, more like a cold bathtub. That was disappointing, it was a girls night, hot tub is one of the highlights!
We stay here yearly however this time was disappointing. We book this hotel because of the indoor pool and close proximity to the mall. Our family meets for an annual shopping trip with grandkids. Due to electrical issues the pool was closed. Also breakfast was only so so since the pancake machine was also down.
Vanessa Thank you for your review! I do apologize that you did not have a good stay at our hotel. I unfortunately have not been able to get a hold of the Orbitz customer support team. I will keep trying to get your refund to you. Thank you again for staying with us and we do hope that you will give us another chance in the future.