Upon arrival, unit was clean although the floors had a waxy substance on them that made them very slippery. Nice layout of rooms and location was very good. Disappointed that the pool was closed throughout our stay and in addition, the elevator was broken. This made traversing up and down stairs to the 4th floor a necessity. I recognize this is not the owner's fault but was just disappointing. The only real frustration was that the unit had 4 forks and approximately 5 glasses, so we ended up buying utensils, etc at the CVS across the street to avoid doing dishes after every meal.