Jaz Makadi Star & Spa5.0 out of 5.0
Recent guest reviews
I spent a week in Jaz Star and Spa and had an overall good time. Now, you'd better speak German as the nest is huge... But this is a common feature to all Hotels in Hurghada. The staff is open and helpful, not after tips the whole time although they do welcome it. Room cleaning can be a little bothering as they tend to come and go at any time they like, and do not come back if you are in. The all inclusive formula is good value for money. The settings (gardens, pools and rooms) are immaculate: clean and spacious room, manucured lawns, and a nice and warm swimming pool. On the improvement side: the foodis very dull. There is choice, but finally not so much and the themed dinners bring very little new... The Arabic evening did not even offer a real Tagine or Couscous, nor proper lamb kebabs. It seems to suit our German friends, personally as a French person , I was quite sad with the food. The choice for meal at lunch time at the pool or at the beach is small and rather unhealthy. Music shows take place in the evening and can be noisy, till late (one night it was 11pm), which is an odd choice as the rest of the day is quiet and calm, and allow definite relaxation. It may be right for the management to reconsider this, in order to make a difference with neighbour clubs. Last but not least, you are just over 6 minutes walk to the beach, so definitely not overlooking the ocean nor next to it. The walk is great through lovely gardens but it is something to consider if you want sand and sun. The Spa is next door to the hotel which is convenient, if this is what you are after. Quality of treatments at the Spa vary grandly with the therapist from excellent to worse...
We had a lot of fun with my family in Jaz Makadi Star and Spa. The facility was very clean and the staff were friendly. The food was very delicious and the pool and the beach were very clean. We plan to spend our next holidays also there.
If I can start by saying I stay in many hotels around the world on business so have a fair idea on what on makes a good hotel great. I stayed in room 217 and had a good view of the swimming pool, the room was quite, the aircon worked well and house keeping done a good job. The bar service was exceptional, the local drinks was fair and the staff was always on top of it with a big smile. The food in general was fantastic, I wasn't over keen on the breakfast but lunch and dinner was very good. A good tip is to make sure you go to the chef on the grill outside to see what he has to offer. There was always plenty to choose from. The pool area was nice, again with great waiter service. Reception and check in was very good and nice and quick. The animation team was very helpful if we ever needed anything. The hotel is around a 5-10 min walk to the beach where there is all kinds of water sports. What really made this hotel was the staff, so many of them and all very friendly and couldn't do enough to help you. The only negative is the speed of the WiFi, even the paid service is very slow compared to what we are used to in London. If you enjoy photography you will be impressed with the lack of light pollution I managed a nice shot of the moon with a point a shoot camera.
Amazing place booking to come back next year, food lovely everything so clean staff couldn't do enough for us Mahmoud pool bar super key he made are holiday, entertment staff all amazing and all the pool staff and bst staff can't thank you all enough, hotel clean, food lush water park and beach super missing this place ❤️
Very nice hotel, small enough so it does not feel oppressing like so many hotels in Urghada. Quiet area away from the city of Urghada, 5mn walk from the beach, very quiet, nice rooms. Friendly staff and very professionals
First it is like everyone knows what to do without being told to. Second the cleanliness , hospitality & kindness of the whole staff is exceptional Really recommended for any honeymooners Recommending the private pool suite very much Mostafa Shaaban
I have visited this hotel three times in the last 7-8 years and I always stay in the royal suite with the private pool. I have to say that the 1st time (Dec. 2009) was so good that I thought this hotel could be the best -overall- in the country. 3-4 years later I've been there again and I still get to enjoy my stay, even though it's quality wasn't as impressive as the 1st visit. There was a noticeable drop in the overall quality of everything, specially staff and service. But it was still good. This month was most recent visit to Jaz Makadi Star and I am really disappointed with the decline this hotel is undertaking in terms of service quality. Staff are totally unprofessional, starting from the security person at the hotel door and restaurant waiters to front desk employees and receptionists. Some of them are absolutely clueless, some are rude while others just don't care! Although I was paying a lot of money to stay in their most expensive suite with an all inclusive package, I didn't feel special or welcome most of the time! There were a lot of useful info that wasn't communicated to me on arrival -even though I asked!-, like being entitled to use the Aqua Park for free, having a free breakfast/dinner in the room or the late check out possibility. One receptionist told me all the details -out of pure luck- when I was trying to book a romantic dinner inside the suite. I was seriously angry, because I did ask the dumb person who checked me in and I only got a mixture of lies and misinformation crap out of him. Because of this, I missed my chance to spend a day in the Aqua Park and I could've missed more benefits I was entitled for. Food wasn't good too.. I tried the Indian restaurant there for a change, and it wasn't bad for my first Indian food ever. The problem there was with staff. Those guys were unprofessional, offensive and really creepy! I love the place.. It's great for a romantic getaway not for a family vacation. But I don't think I would enjoy staying there again with this disappointing level of service quality..
It was my third time. The hotel the staff all I can say it was warm feeling thank you all. It were some little problems but the reaction were fast and the way to deal with it from the staff was very effective. Thank you again and keep going . For sure it will not be my last time .
Had a great time with my family . Staff are friendly , polite and helpful. They all want to give you best service to make your stay a remarkable one. They take any comments on board and try to accommodate it immediately . I liked the hotel as not crowded as others ...very reasonable capacity. Rooms are clean and spacious. Only negative is quality of food which can improve to make it a real 5 stars hotel experience. There is variety of food but quality of some of the items can partially spoil the meal . I would recommend it to families and definitely will go again . Thanks Mr. Mohamed / or MahmooD at reception and all Mahmouds in the hotel who served us
Tons of positive energy from the first moment you put your foot in smiley faces all around you Every inch in the place is saying welcome to you very high quality food and drinks decent stuff Its a place you would like to visit again
- Free buffet breakfast
- Free parking
- Onsite dining
Jaz Makadi Star & Spa is located within a 15-minute drive of Big Dayz Water Sport Center and Makadi Water World. This 167-room, 5-star resort has a full-service spa, a water park, and 2 restaurants. New Marina is 21.9 mi (35.3 km) from the resort, which is on the beach.
Free buffet breakfast is offered each morning. Enjoy dining at the resort's 2 onsite restaurants: Amaya specializes in Indian cuisine, and serves dinner; El Warda offers relaxing garden views. At the end of the day, the bar/lounge is a great place to grab a drink.
The 167 individually decorated accommodations feature balconies and afford space to spread out with separate bedrooms. 26-inch LCD TVs come with cable channels. Pillowtop beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Dryers, sofa beds, and minibars are also standard.
Guests of Jaz Makadi Star & Spa have access to a full-service spa, a water park, and an outdoor pool. You can take advantage of free parking, along with an area shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Other amenities at this luxury resort include a children's pool, a fitness center, and a spa tub.
Reviews from Trip Advisor
86.0% of guests recommend this hotelTotal of 837 reviews