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Serenity Alma Heights

5.0 star property
Stylish beach retreat with 3 outdoor pools

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Photo gallery for Serenity Alma Heights

3 outdoor pools, pool umbrellas, sun loungers
Lobby sitting area
Game room
Game room
3 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Room service
  • Spa

Explore the area

View in a map
36 KM, Hurghada Safaga road, Makadi Bay
  • Place, Makadi Bay Beach
    ‪4 min drive‬
  • Place, Makadi Water World
    ‪9 min drive‬
  • Place, Marina Hurghada
    ‪38 min drive‬
  • Airport, Hurghada (HRG-Hurghada Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Room, Garden View

1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Garden View

8.8 out of 10
Excellent
(8 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, Pool View

1 bedroom, premium bedding, minibar, in-room safe

Club Room, Pool View

  • 376 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, Pool View (Interconnected)

Family Room, Pool View (Interconnected) | 1 bedroom, premium bedding, minibar, in-room safe

Family Room, Pool View (Interconnected)

8.6 out of 10
Excellent
(4 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room - Side Pool View

1 bedroom, premium bedding, minibar, in-room safe

Premium Room - Side Pool View

  • Sleeps 3
  • 1 Double Bed

View all photos for Valentine's Special Offer

1 bedroom, premium bedding, minibar, in-room safe

Valentine's Special Offer

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Makadi Bay

Within a short walk of Red Sea, Serenity Alma Heights is within 2 miles (3 km) of Makadi Bay Beach. This 515-room, 5-star resort has 3 outdoor pools along with a full-service spa and a free water park.
View more Resorts in Makadi BayOpens in a new window

What's nearby

  • Makadi Bay Beach - 4 min drive - 1.2 miles
  • Makadi Water World - 9 min drive - 4.0 miles
  • Desert Rose Aqua Park - 22 min drive - 17.3 miles
  • Marina Hurghada - 38 min drive - 28.7 miles
  • Hurghada City Center - 41 min drive - 30.4 miles

Getting around

  • Hurghada Intl. Airport (HRG) - 33 min drive

Restaurants

  • ‪Restaurant at Jaz Makadi Oasis Resort - ‬15 min drive
  • ‪Al Nabila Restaurant - ‬5 min drive
  • ‪Reception at Jaz Makadi Oasis Resort - ‬15 min drive
  • ‪Makadi Garden Beach bar - ‬5 min drive
  • ‪Cabaret Pool Bar - ‬15 min drive

About this property

Serenity Alma Heights

Stylish beach retreat with 3 outdoor pools
Serenity Alma Heights features a full-service spa, 3 outdoor pools, and a free water park. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 25 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive resort include a children's pool, a gym, and a sauna.
LED TVs come with satellite channels. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Balconies or patios, minibars, and coffee makers are also available.
An outdoor tennis court, a health club, and a complimentary water park with waterslides are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa, Fayroz Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 3 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Dente
  • Andalucia
  • Food Court
  • Le Monde
  • Sayonara

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Outdoor tennis court
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference center (5,918 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 12.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 12.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Air conditioning may be restricted to certain hours from November 01 to April 30 in accordance with national or local laws.

Property is also known as

Fun City Makadi Hotel
Fun City Makadi
Serenity Fun City Resort Makadi Bay
Serenity Fun City Makadi Bay
Serenity Fun City
Serenity Fun City Hotel Makadi Bay
Serenity Fun City Hotel
Serenity Fun City All Inclusive All-inclusive property
Serenity Fun City All Inclusive Makadi Bay
Serenity Fun City All Inclusive
All-inclusive property Serenity Fun City - All Inclusive
Serenity Fun City - All Inclusive Makadi Bay
Fun City Makadi
Serenity Fun City
Serenity Fun City Resort
Serenity Fun City Inclusive

Frequently asked questions

Is free cancellation available at Serenity Alma Heights?

Serenity Alma Heights offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Serenity Alma Heights?

As of Nov 28, 2025, prices found for a 1-night stay for 2 adults at Serenity Alma Heights on Dec 1, 2025 start from $124.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Serenity Alma Heights?

This resort is located in Makadi Bay within a short 15-minute walk of Red Sea. You'll also find Makadi Water World and Makadi Bay Beach within a short drive.

Will I be able to park at Serenity Alma Heights?

Yes, self parking is offered for free at the resort.

Is a spa located at Serenity Alma Heights?

Fayroz Spa is the resort's spa and services include mani/pedis, body treatments, massages, and facials.

Does Serenity Alma Heights have a casino?

No, Serenity Alma Heights doesn't have a casino.

Will I find an indoor pool at Serenity Alma Heights?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools.

What amenities will couples enjoy at Serenity Alma Heights?

There are plenty of amenities for couples at this resort, including 3 outdoor pools, a poolside bar, and 4 restaurants.

Are there hot tubs at Serenity Alma Heights?

No, but guests can enjoy a steam room at this resort.

Does Serenity Alma Heights feature a restaurant that includes a breakfast menu?

Yes, Serenity Alma Heights has 4 restaurants, and serves free buffet breakfast each morning.

Will Serenity Alma Heights allow pets to stay for free?

No, pets and service animals aren't allowed at Serenity Alma Heights.

Does Serenity Alma Heights have connecting rooms?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Serenity Alma Heights?

The closest major airport to Serenity Alma Heights is Hurghada Intl. Airport (HRG), which is 22.2 mi away (33 minutes by car).

Can I book a room with a balcony at Serenity Alma Heights?

Yes, every guestroom at Serenity Alma Heights comes with a balcony with some featuring garden or pool views.

Serenity Alma Heights Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 114 out of 175 reviews
Rating 8 - Good. 43 out of 175 reviews
Rating 6 - Okay. 11 out of 175 reviews
Rating 4 - Poor. 3 out of 175 reviews
Rating 2 - Terrible. 4 out of 175 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ayana

Traveled with family
Liked: Amenities
it was a little dirty ar times and there could jave neen more food a drink options.
Stayed 5 nights in Aug 2025

8/10 Good

Sahar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is good for families with kids. It’s got a water park and amusement park ( a small one ) rooms are clean and comfy. The buffet food was average and crowded it was hard to find a table . The hotel grounds is very nice I don’t recommend it for couples if you want quiet
Stayed 2 nights in Jul 2025

10/10 Excellent

Maia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Nada Saleh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Siddharth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, facilities for kids, good food, and very hospitable service. As other reviews suggest, the rooms were a bit dated but Aly at reception was very accommodating and offered us a good room with view, and late checkout. We loved out 2 day stay at Alma Heights
Stayed 2 nights in Apr 2025

10/10 Excellent

Amir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Mayya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best family hotel

It was just what we were looking for. Very friendly staff and amazing service just an excellent food
Stayed 3 nights in Mar 2025

10/10 Excellent

Glyn

Stayed 4 nights in Mar 2025

10/10 Excellent

Arjun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Qiong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Very good experience. Reasonable price. Two adjacent resorts to meet the needs for both children and adults. There is shuttle to the beach. The snorkeling at the beach is great. We enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Bechoy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aqua park was spectacular!!! and the staff was great.
Stayed 1 night in Sep 2024

10/10 Excellent

hayley anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel, always got beds, good good, only negative was the drinks. Warm beer and awful cocktails. I didn’t drink all week due to them being so bad. Staff lovely and attentive
Stayed 6 nights in Jul 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good food, drinks and amenities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly helpful staff, beautiful pools with good animation team. Food and drinks very good
Stayed 3 nights in Jun 2024

10/10 Excellent

hossam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly stuff, most of the food is great, accommodation and facilities are awsome Highly recommended for family with kids that they want to enjoy time on swimming pools and aqua parks, beach is accessible with a shuttle evry 15 minutes and the breach is good for relaxing and diving
Stayed 5 nights in May 2024

8/10 Good

mitesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Feb 2024

4/10 Poor

Mohammed

Stayed 14 nights in Dec 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

So much to do, great for a family week in the sun!

Staff here are so friendly and helpful. The rooms are a little tired and basic but had everything we needed. The water slide park was fantastic and we used it everyday. The fun fair rides and arcade are also great, an extra cost but reasonable. There was a great variety of food in the various restaurants although the rules around the a la carte bookings were not clear with different people saying different things. The animation team and activities were great fun and provided variety for us all. Amazing being able to dive from the other hotel and see such great coral and fish. Weather was gorgeous, especially coming from winter in the UK!
Stayed 7 nights in Dec 2023

10/10 Excellent

Abbygail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my family absolutely loved our stay here. We had the most lovely welcome with drinks on arrival, we was able to get food and drinks upon on arrival whilst we were being checked in. Our bags were all brought to our rooms really promptly with care. The facilities are great, and all the pool areas and gardens were let clean and safe. We loved the aqua park, wave pool and crazy river they were great fun and the fair is a fantastic bonus. The food was amazing, we were a family of 11 taking up 5 rooms and everyone throughly enjoyed the food and drinks. The staff were absolutely fantastic and could not do enough for us. Dasha always checked in with us regularly assuring we was having the best holiday and offered great advice about the best services available around the hotel, she was really friendly and super helpful and we enjoyed seeing her around the hotel she is definitely a credit to serenity. The service is up there with the best I have received and I have been to a lot of hotels in Egypt. There are to many staff to name for their great service as every member of staff was brilliant and couldn’t do enough for us. Our room needed updating but it was kept spotless, the room was really spacious and the beds really comfortable and the bathroom was big with a lovely big shower cubical which is great when you have young children. We had fresh towels and toiletries daily and the cleaner even made a few towel displays for us. I would definitely recommend serenity fun city.
Stayed 9 nights in Dec 2023

10/10 Excellent

Mohamed

Stayed 2 nights in Nov 2023

10/10 Excellent

Amir

Stayed 3 nights in Oct 2023

10/10 Excellent

Gillian

Stayed 2 nights in Aug 2023

10/10 Excellent

SUAAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Every thing is wonderful the stuff friendly thanks for Mr Emad and Mr Mahmoud
Stayed 3 nights in Jul 2023

2/10 Terrible

boula

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor food quality, dirty swimming pool
Stayed 1 night in Jun 2023

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