Jaz Makadi Saraya Resort5.0 out of 5.0
Recent guest reviews
This resort is more than outstanding. In simple it's heaven on earth. Hospitality beyond excellent, cheerful environment, super clean, customer service is more than excellent. The focus of all personal there is how to make the customer experience so unique and amazing. Thank you for all the staff working there for making my vacation so relaxing and unique
We are really happy that we have that kind of hotel with think nice people in Egypt we are so brewed of this from the first moments you feel the welcoming from the heart every one try his best to make you happy thank you so much we will be back
After being a repeated guest at this amazing hotel I would recommend you try it for yourselves you will not be disappointed ever .. being visiting this hotel now 5 times and wouldn't even consider going to any other hotel why would I . From the moment of arrival you are treated life royalty nothing is to must trouble for the amazing reception staff moving on to bar guys mr kamel Mohamed ( giggsey) thanks to Ahmed Mohamed next time I will make my case lighter 😜 the pools spotless and thanks to Ahmed Mohamed Mohamed for my towel every morning 😁the restaurants and Ali cart are immaculate the best service and foods made freshly to your order .. massive thank you to the chef mr Emad salah cooking me something that wasn't even on a menu 👍🏻 see what I mean nothing to much trouble.. Ali kart all-inclusive restaurant food more than 5 * Servies from staff is impeccable lovely attempt thanks to mr hossam (boss) sayed Mustafa Mohamed you all work to 100 💯credit where it's due .. rooms comfortable cleaned daily perfect.. pool restaurant big thanks to Mohamed hosny hosny out standing man .. Laura blarr 3 words to you pretty Guest relation lady excellent excellent excellent😜🙈.. saved best till last Animation team wow wow wow everyone gives it there all it's not just work to you all I can tell you all enjoy doing what you do 10 o'clock your day starts with smiles laughter during the whole day so much energy from you all ...I'm in impressed with what you have to offer you make the hotel what it is keep up the hard work and carry on winning the trophy 🏆 for this out standing hotel you guys are the Champions 👍🏻👏🏼 big shout out to mr Amr miro santos Julia and hurry back Christina 💕 one last thing the beach only 7 minutes away bonus ✅ clean many trips to do which was brilliant unlimited food and drinks while there .. right don't take my word about this hotel try for yourselves you will not be disappointed in anyway .. ps everyone keep up the hard work we are great full much love
Very nice place. Enjoyed crew hostility. Moustaf in the reception, Ayman from the house keeping. The restaurant crew. The animation team is fantastic. Foos is perfect. Hope to have another trip to Jaz Saraya. Regards. Amir Arsanious
The hotel all in all super eating , drinking and service is brilliant. When you just order any thing you'll got a fast response and a good service. When we talk about the service comes the reception team especially Hamada deif the best one in the reception ,all are good but the best is el Deif. We'We'll come again of course.
Friendly people, great animation team, nice food, great beach, clean rooms, amazing services. we will be back again next year we had such a great and amazing vacation and we felt it like a family place.
I feel like I'm in heavens! It's so awesome resort ..such a relieve from work burdens ..everthing here is perfect & professional service is tailored to give me wo derful relexation, it's a vacation to remember ..I'm gonna repeat my visit definietly :) :*
Its our second time and we will come back the staffvery helpful and special thankstoMr Mostafa in front office for welcoming us with a nice smile and sweet drink and facetowels we will come back soon to make our name with a photo on the hotel qill be a good memory
This was our first time to Hurghada and our first time at this resort which we picked due to its recommendation from a friend as well as Trip Advisor reviews. We were very glad we picked this hotel and had a great time! From the moment we entered reception, we were given a welcome drink and asked to sit while they prepared our paperwork for us to check in. Everyone we encountered was friendly and welcoming and no one was ever rude or inattentive. We were even greeted in the lobby by the Assistant Manager of the resort, Mohamed Gouda, who was very friendly and attentive to our needs and his only wish was for us to have a great time at his resort. Once check in was completed, which only took a few minutes, we were escorted to our room and given a tour of the resort along the way. The room we were given was clean and very large and was very comfortable for our family of four. We had a ground floor room and had two different patio's, with chairs, that we could sit in outside and the accommodations inside were great. Once we were settled, we went to the beach which was a short five minute walk away. Once there, we discovered a food court, several stations to get drinks, and lounge chairs and umbrellas with staff to get you settled wherever you wanted to sit. There were also staff to get you drinks if you did not want to walk to the drink stations. Now, to get to the real reason for our stay, the beach! The water is beautiful and so clear you could see the sand on the bottom, even when it was 15 feet deep. There is a reef on this beach and we were able to snorkel right off the hotel beach. The beach is kept clean and the staff always seemed to be working hard to ensure that everything was beautiful. There are also lots of options for other activities on the beach that cost extra such as tubing, parasailing or snorkeling trips. My family went parasailing and it was very affordable compared to home and the staff did a great job to ensure that everyone had a good time. We ate at the buffet restaurant during this trip and all meals were good. There are a lot of European guests at this resort but the food choices were acceptable to all. At breakfast, there was an omelet station, pancake station, and plenty of cereal, bread, or other food choices. Dinner was themed, Italian night, Oriental night, International night, etc. so that all had plenty to eat. There was always meat being grilled outside and plentiful choices inside. Was this the best food I've ever had, no. Was it great for a resort that catered to a large group of international clientele, yes. I had previously been to an all inclusive in Sharm, and this was much better than that. I never went hungry, and neither did my family, and we tend to be picky eaters. I cannot say anything negative about this resort. We were given 5 star treatment and we had a great time. I constantly saw hard working staff who all did there jobs professionally whether they were tipped or not. I mentioned this to the manager, Mohammed Gouda and he said, "Everyone here will do their jobs to the best of their ability, if you appreciate the service, tip them, but it is definitely not expected." This was refreshing to see as not all resorts are this way. The management is obviously top notch and they hold their employees accountable. I would recommend this resort to anyone going to Hurghada, you will not be disappointed.
Everything was amazing, if only the aqua park was included in the package with no extra fees it would have been perfect. Sea is a bit far on foot. Animation team activities are limited. Clean rooms and immediate service.
- Free buffet breakfast
- Free parking
- Onsite dining
- Outdoor pool
Jaz Makadi Saraya Resort places you 5.2 mi (8.4 km) from Makadi Water World. This 5-star resort has 325 guestrooms and offers conveniences like 5 restaurants, a water park, and an outdoor pool. New Marina is 21.8 mi (35 km) from the resort, which is near the airport.
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10:30 AM. Relish the international cuisine at Sunflower-Al Nakhil, one of 5 onsite restaurants.
Jaz Makadi Saraya Resort's 325 rooms are air-conditioned and provide minibars, coffee makers, and free bottled water. TVs come with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Safes and phones are also standard.
Jaz Makadi Saraya Resort features a water park, an outdoor pool, and a children's pool. There's free parking and limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this all-inclusive resort include a health club, a kids' club, and express check-in.
Reviews from Trip Advisor
89% of guests recommend this hotelTotal of 1834 reviews