Holiday Inn Express & Suites Huntsville Airport2.5 out of 5.0
Recent guest reviews
I recently stayed for almost 3 weeks and I had a great experience with every staff member I encountered. The ladies of housekeeping were very accomodating, the maintenance technician helped me figure out how to work the guest laundry machine, and the front desk clerks were super helpful. I'd like to give a special thanks to Britney, Chris, Christina, Sara, and Liz for making my lengthy stay so enjoyable!
Liz, Sara, Chris, and other front desk staff made us feel at home. Beds are comfortable and you get to chose which style of pillow you want to sleep with (Firm or soft) Breakfast was great. Several options to chose from. Nice laundry facility $2.00 a load.
We came up here last month for a family trip and this hotel is wonderful! The hotel itself is nice and clean, comfortable mattresses, the breakfast is decent for the price and to top it all off the staff is amazing! Liz, Christina and Lori and the breakfast staff were all very accommodating and pleasant the whole trip. We will definitely be visiting this location next time!
Everyone we encountered went out of their way to be friendly and helpful. The rooms were very clean and quiet. The beds were comfortable and the shower was great. The breakfast area was spacious, comfortable, clean, and the food was good. Brittany, in the breakfast area was very friendly and was always johnny on the spot. Jennifer at the front desk was friendly, and very helpful making sure we received the best rate she could give. The location was sometimes hard to pull out of due to lots of traffic but it was close to major highways and restaurants. We visit the area often and this will be our go to hotel from now on..
The staff was nice and welcoming, and the hotel and grounds were sell kept and everything looked great. Room was comfortable and clean also. Fridge and microwave in the room. Stall shower in the bathroom. Nice quiet location, close to a few restaurants and shopping too. Plenty of parking and the price was pretty reasonable. Very close to 565 and to the airport too.
I stayed at this hotel for business. Very convenient, right of 565. The staff was very accommodating during my stay and assisted me with meeting rooms. Hotel is quiet and clean. Rooms were very clean and beds comfortable. The manager went out of her way to make sure my needs were met and that my stay was satisfactory. The breakfast is similar to other Holiday Inns, nice selections and very satisfactory for no cost. When in the Huntsville area, I will plan to stay here.
We spent just one night here, but the staff at check in was personable and helpful. The room was very nice and clean. Really like the fact, they omitted the tub and made it a full glass shower for this new property. The food at breakfast was actually pretty good. The little omelets were tasty and they had 2 different type sausages that were tasty. We would stay here again.
I give my strongest recommendations against staying here and the ironic thing is....my supervisor did not actually stay at this hotel. One-star is more than the management deserves for the way they operate. The reservation was for two rooms. Plans changed and the cancellation was made in a timely manner. The system for some reason only canceled one of the rooms instead of both rooms. This was discovered when I checked his card balance (as is my job). After SEVERAL phone calls and messages left, I was finally able to speak with someone named Jessica. After explaining the error in the cancellation, she blames me for the charge, stating 'I should have called the hotel to follow up and ensure the cancellation went through for both rooms". That makes no sense...if I made ONE reservation for TWO rooms, when I cancel that ONE reservation, BOTH rooms should have been canceled. It was a system error. She put me on hold to do some 'research' and when she returned, told me they would make a one-time refund and proceeded to lecture me on 'calling the hotel after a cancellation has been made to ensure the cancellation went through for both rooms'. I told her NOT to lecture me since we would not be seeing eye-to-eye on the topic and that I would not be making reservations again at her establishment. She then refused to reverse the charge and hung up the phone on me. Her behavior and well as the ethics of this place is not surprising. Which is a shame. Shame on Holiday Inn for hiring such a rude, disrespectful individual.
Great location to stay for picking up kids from Space Camp. Conveniently located. Very clean, quiet, and friendly staff. Great breakfast. Will definitely stay here next year. Several nice restaurants close by. I think the airport is near also.
This is a very nice hotel. I travel a lot for my job and see many hotels and this one is one of the nicer hotels I've stayed in. The blonde manager who walks around breakfast is very sweet. Christina is very nice and let me check in early, much needed after a long trip. The guy who worked the desk when I checked out early was very helpful and helped me figure out a computer issue I was having in the Business Center. Overall this place is great, I will be staying here again!
- Free buffet breakfast
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Free airport shuttle
Holiday Inn Express & Suites Huntsville Airport places you within a few miles (5 km) of Madison Public Library and Palmer Park. This 96-room hotel has conveniences like free breakfast, an indoor pool, and a 24-hour fitness center. It's near the airport and also close to Dublin Memorial Park.
Free buffet breakfast is included with your stay.
All 96 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect 42-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free weekday newspapers, free local calls, and ironing boards.
Guests of Holiday Inn Express & Suites Huntsville Airport have access to an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available on request). Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Reviews from Trip Advisor
95% of guests recommend this hotelTotal of 213 reviews