Donna was very nice at the front desk. Room could have been cleaner . Bed and bath nice
Have stayed before everything was good.Only thing is the breakfast was not available cause of the covid but understand .
This hotel is the worst I’ve ever stayed at!!! My stay was suppose to b3 3/20-3/22/2020 with my children. The first room we were given was not cleaned and preoccupied. The second room was infested with roaches in the microwave behind the microwave, fridge, behind the dresser, and on the desk. The room was smelly and the carpet was direct the room was not cleaned properly with trash under the beds and everything. The infestation was so bad we literally left the hotel at 12:16 am in our pajamas. The next morning we didn’t receive a call or anything so I returned to the hotel and spoke with the front desk staff and the GM via phone they were both aware of the infestation and failed to let guest know the conditions. Reading over the other reviews this is a ongoing undressed issue that this hotel needs to address immediately and not once a month as I was advised that they do. This run down trashy roach infested motel needs to be shut down as a public health and safety concern. No family should have to stay in such deplorable conditions the senior level management should be released from there duties. Don’t let the low rate fool you it’s low for a reason and the run down conditions along with the infestation of roaches is the other.
I wish i had gotten the young ladies name that worked the 3-11 shift she was so sweet & personable. I really enjoyed her company but most of all her beautiful smile. She really made my stay great.
I love that the beds are comfortable & the room including the bathroom very clean & smelled fresh.
,2nd time staying there the first time impressed me & this time didnt let me down. Great people welcoming you & the room was very clean & the a/c worked great. Bathrooms awesome. Thank you so much for the great stay.
Donna was incredibly good to us! She helped us find things to do in the area.
Elevators not working legt gor 5 hours came back to room not cleaned
Been here before. Nothing special. Good value for price paid.
Just in one line ‘ it was not La Quinta standard’.
Overall,I guess the hotel is comfortable for the price. Additionally, I would recommend it to friends if the cleaning team would pay more attention to details on cleaning the rooms. For instance, I had to use gloves to clean the entire bathroom, light switches, door handles, etcs, just filthy. The commode had crap on outer commode from last guests. UNACCEPTABLE! CLEAN OR RETRAIN HOUSEKEEPING STAFF! STAFF IS EXCELLENT! AWESOME LOCATION TO EATING ESTABLISHMENTS! !
Rude staff at check in. Bugs and roaches in room. Rotten wood trim.
I stayed a full week and it was about as expected for the area and price. The wi-fi is billed as very fast, but my experience was that it was slow and would intermittently drop. The room was clean and the daily cleanup from the staff was always excellent. It is showing its age and access from southbound is a bit annoying. Decent selection of restaurants nearby and within walking distance, though many are on other side of the highway.
Clean and comfortable room with plenty of towels. Included breakfast was basic but satisfying. Clean towels and room had a nice smell.
The room smelled really bad and the bathroom sink was not cleaned
The hotel had a weird smell too it, no hospitality from the staff whatsoever everyone felt uncaring about the needs of the customer. The room was okay but the smell it harbored was terrible. The room smelled like an unfinished crime scene. My overall experience reminds me of the time I slept at motel 6.
La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland is located 2 mi (3.3 km) from Stafford Centre and within a 10-minute drive of Smart Financial Centre at Sugar Land. This 127-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay.
All 127 rooms provide coffee makers, free local calls, and ironing boards. Guests can expect 35-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Desks are also available.
Guests of La Quinta Inn & Suites by Wyndham Houston Stafford Sugarland have access to an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.
Donna was very nice at the front desk. Room could have been cleaner . Bed and bath nice
Have stayed before everything was good.Only thing is the breakfast was not available cause of the covid but understand .
This hotel is the worst I’ve ever stayed at!!! My stay was suppose to b3 3/20-3/22/2020 with my children. The first room we were given was not cleaned and preoccupied. The second room was infested with roaches in the microwave behind the microwave, fridge, behind the dresser, and on the desk. The room was smelly and the carpet was direct the room was not cleaned properly with trash under the beds and everything. The infestation was so bad we literally left the hotel at 12:16 am in our pajamas. The next morning we didn’t receive a call or anything so I returned to the hotel and spoke with the front desk staff and the GM via phone they were both aware of the infestation and failed to let guest know the conditions. Reading over the other reviews this is a ongoing undressed issue that this hotel needs to address immediately and not once a month as I was advised that they do. This run down trashy roach infested motel needs to be shut down as a public health and safety concern. No family should have to stay in such deplorable conditions the senior level management should be released from there duties. Don’t let the low rate fool you it’s low for a reason and the run down conditions along with the infestation of roaches is the other.
I wish i had gotten the young ladies name that worked the 3-11 shift she was so sweet & personable. I really enjoyed her company but most of all her beautiful smile. She really made my stay great.
I love that the beds are comfortable & the room including the bathroom very clean & smelled fresh.
Thank you for taking the time to review our location! we greatly appreciate the feedback and we are glad to hear that everything was clean and comfortable!
,2nd time staying there the first time impressed me & this time didnt let me down. Great people welcoming you & the room was very clean & the a/c worked great. Bathrooms awesome. Thank you so much for the great stay.
Rita, Thank you for the great review! We are glad to accommodate you, and ecstatic to hear that we haven't disappointed! Thank you for taking the time to review our location, we greatly appreciate it!
Donna was incredibly good to us! She helped us find things to do in the area.
Elevators not working legt gor 5 hours came back to room not cleaned
Ms. Tracy, Thanks for speaking with me this morning. Again, I am very sorry for the issue that you had with roaches in your room. We take this type of incident very seriously. We have the hotel treated by a pest control company every month. Whenever we have a report of any activity we have them back out within 24 hours to treat that area. I apologize for the inconvenience that this caused you. I hope that you decide to accept our offer to try to make it up to you. Thanks again for the feedback. Peter C. General Manager