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Hotel Willowbrook

Property class: 2

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Photo gallery for Hotel Willowbrook

A spacious lobby with a high ceiling, a reception desk, and a seating area with sofas and a coffee table.
A hotel room with a bed, a desk, a chair, a sofa, and a television.
A hotel dining area with multiple tables and chairs, a counter with a beverage station, and patterned carpet flooring.
A multi-story hotel with a modern facade, large windows, and a prominent entrance with the hotel name.
A reception area with a desk, two chairs, a computer, and framed pictures on the wall.

Reviews

5.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
9050 Mills Rd, Houston, TX, 77070
  • Place, Aerodrome
    ‪12 min walk‬
  • Place, Willowbrook Mall
    ‪18 min walk‬
  • Place, Mountasia Houston
    ‪3 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Classic Single Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Classic Single Room

  • 396 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double or Twin Room

A hotel room with a sofa, two single beds, a desk, a TV, and a framed picture on the wall.

Classic Double or Twin Room

  • 396 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Single Room

A hotel room with a bed, a desk, a chair, a sofa, and a television.

Senior Single Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Located in Willowbrook within a short walk of Aerodrome, Hotel Willowbrook is within a mile (2 km) of Houston Methodist Willowbrook Hospital. Each of the 83 rooms at this hotel includes a dining area, a sitting area, and a microwave.

What's nearby

  • Aerodrome - 12 min walk - 0.7 miles
  • Willowbrook Mall - 18 min walk - 1.0 mile
  • Mountasia Houston - 3 min drive - 1.7 miles
  • Stone Moves Indoor Rock Climbing - 5 min drive - 1.4 miles
  • Daikin Park - 28 min drive - 28.8 miles

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 28 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Golden Chick - ‬17 min walk
  • ‪Hooters - ‬15 min walk
  • ‪P.F. Chang's China Bistro - ‬18 min walk
  • ‪Margarita’s Coffee - ‬14 min walk

About this property

Hotel Willowbrook

At Hotel Willowbrook, guests have access to free WiFi in public areas and free newspapers. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations.
Guests can expect to find free WiFi. Dining areas, sitting areas, and microwaves are also standard.

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  • Free airport shuttle
  • Parking included
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room microwave
  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Concierge services
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Null
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from October 17 2026 to December 31 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.
Property Registration Number 412714718

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Noise-free rooms can't be guaranteed.

Frequently asked questions

What can I see close to Hotel Willowbrook?

This hotel is situated in Willowbrook within a short 14-minute walk of Aerodrome. You'll also find Willowbrook Mall and Sam Houston Race Park within a short drive.

Is there parking available at Hotel Willowbrook?

Yes, uncovered self parking is offered for free at the hotel. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Hotel Willowbrook include a casino?

No, Hotel Willowbrook doesn't have a casino.

Will I find an indoor pool at Hotel Willowbrook?

No, there is no indoor pool at this hotel.

Are there hot tubs at Hotel Willowbrook?

No, there isn't a spa tub at this hotel.

Does Hotel Willowbrook have a restaurant that serves breakfast?

No, Hotel Willowbrook doesn't have a restaurant that serves breakfast.

Will Hotel Willowbrook allow pets to stay for free?

No, pets aren't allowed at Hotel Willowbrook.

Are there connecting rooms at Hotel Willowbrook?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Willowbrook?

The closest major airport to Hotel Willowbrook is George Bush Intercontinental Airport (IAH), which is 18.3 mi away (28 minutes by car). Another top airport is Houston William Hobby Airport (HOU), which is around 26.7 mi away.

Are there rooms with balconies at Hotel Willowbrook?

No, you won't find guestrooms with balconies at Hotel Willowbrook.

Hotel Willowbrook Reviews

Reviews

5.0
Rating 10 - Excellent. 6 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 4 out of 35 reviews
Rating 4 - Poor. 5 out of 35 reviews
Rating 2 - Terrible. 15 out of 35 reviews

4.6/10

Cleanliness

6.0/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good clean room, newly renovated very quiet
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room, quiet, feels safe
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities
Super friendly staff. Hotel just needs some me work in terms of cleanliness and appeal. Maybe fresh paint. And new carpet would be a perfect stay.
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Car Parking was secure that’s all.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pretty run down, gym and pool are out of service. Room smells weird.
Stayed 3 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
No housekeeping/room service for 4 days... Swimming pool closed... Nah nah
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was out of service, the hotel was dirty, bugs were on the wall, mattress were outside near the garbage, sign on the building was scraped off, terrrible spot!
Stayed 4 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
Roaches in room 405 Alazia Bufford thats my name Stayed 3/13-16th Nobody came to clean up rooms Overall it look abandoned and staff was nice but hotel was a flop
Stayed 3 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is old there was no signage to let you know where you was. The room was dirty the walls need paint there was spider webs in the corner, I had to ask for new sheets and pillowcases because there was other people's hair.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Mar 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was the worst I ever stayed in...the room smells bad very outdated & not clean I will never stay here again looks nothing like the pictures they portray online
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If you expect value at this price point, don’t! I gave it a go. I’ll stick around 150/night. This hotel smells like urine. Rust everywhere. There was remodeling happening on one of the floors. Only one elevator worked. Although there was never enough foot traffic to cause delay. When you think of run down, Think of this hotel. And what was that white stuff on the couch. Yuck.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
No sign outside. room smelled and had roaches in room. I brought my own liens and still trying to get be $50 security deposit back.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Amenities
4 stars for service. 3.5 stars the hotel. This hotel is under new management, so in the 2 weeks of them owning it, they did a nice job. I think there were some parts about the stay that made me give it 3.5. But the amazing service gets a 4. They were very accommodating our first night, helped us out. Pool is closed, but they are fixing it. They said they have big plans for it, so i’m excited to see how far they go with it. Standard brekkie, but saved the day. We enjoyed our stay very much. Thank you and good luck to the new management.
Stayed 2 nights in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities
Hotel was poorly maintained, dirty and had a bad smell. Conditions worsened through the elevator and hallway as we made it to our room. As soon as we entered we noticed several cockroaches! We immediately left and requested a refund and the person at the counter said they were aware but the roaches were only confined to a couple rooms. I have yet to receive an email confirming refund was issued
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Looked better in pictures than in person
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place isn't what it looks like in the photos.
Stayed 3 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not recommend Expedia to deal with this hotel, till when the hotel is full renovated. There was no breakfast. No service. Not clean.
Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
el estacionamiento super bien,la comida era algo muy simple
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

4/10 Poor

Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Stayed 2 nights in May 2026

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