The checkin person was really sweet and went above and. eyond for my family and me.
Everything was good. I forgot to mention a cracked damage on floor shower it could be liking water down my room was 519
Located in Northside, Holiday Inn Express & Suites Houston - N Downtown, an IHG Hotel is within a few miles (5 km) of popular sights such as Minute Maid Park and Downtown Aquarium. This property has 95 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All of Holiday Inn Express & Suites Houston - N Downtown, an IHG Hotel's 95 soundproofed rooms provide espresso makers, safes, and ironing boards. Guests can expect free WiFi and 60-inch LCD TVs with cable channels. Relax with a rainfall shower. Desks and desk chairs are other standard amenities.
At Holiday Inn Express & Suites Houston - N Downtown, an IHG Hotel, guests enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations. Additional amenities include a business center, laundry facilities, and an ATM.
The checkin person was really sweet and went above and. eyond for my family and me.
Everything was good. I forgot to mention a cracked damage on floor shower it could be liking water down my room was 519
Dear [Guest's Name],Thank you for your recent stay at our hotel and for taking the time to provide feedback. We are glad to hear that overall, your experience was good. However, we apologize for the inconvenience ,We appreciate you bringing this matter to our attention, as it allows us to address and resolve the issue promptly. Our maintenance team will immediately investigate and repair the cracked floor to prevent any potential leaks or further damage.Your comfort and satisfaction are our top priorities, and we apologize for any inconvenience caused by the oversight. We strive to maintain the highest standards of quality and cleanliness, and we regret that this was not reflected in the condition of your shower floor.Should you have any further concerns or if there is anything else we can assist you with, please do not hesitate to reach out to our front desk or contact me directly. We value your feedback and appreciate the opportunity to improve your experience.Thank you for choosing our hotel, and we hope to have the chance to welcome you back in the future, providing you with an even more enjoyable stay.Best regards,