Comfort Suites Willowbrook2.5 out of 5.0
Recent guest reviews
We had to have an extended stay because of a family medical emergency. You'll never find a motel where customer service, cleanliness, and bang for your buck is better. The breakfast buffet free and just as good as any restaurant bfast you'd want! Jessica at the front desk is AWESOME.
Have stayed here twice. This hotel is a great value. First time, the room was better than the second time, both on the first floor. The room, linens and bathroom are very crisp and clean. The furnishings seem a bit worn, couch has stains and is threadbare in spots. We generally request a 1st floor room and having lived in this area for 20 years, it probably flooded in the last year or so (last really bad flood), which might account for some of the worn spots on the baseboards. The breakfast has a good variety and the staff were friendly and helpful
Stayed here several nights and have no complaints. Motel itself was nice, clean with cheerful staff. The room was good, but bathtub showed wear and was in need of attention, however it was functional and clean. The signage needs some help. We arrived after dark, and the sign showing entrance was out, and only the exit sigh was lit. Entrance and exit was the same driveway, but I was not sure, and with traffic heavy and fast, I passed it on the first try, thinking there was another entrance. Had to circle back to enter. Would have had no problems in daylight though. Breakfast was adequate, but not great. Some equipment non functional, but no big deal. Several small things gave a less than great impression of the property. That said, we enjoyed our time there and would use again.
First impression was not that great: some of the lights on the main hotel sign were out (now reads 'COM Suites') and the road signage was severely damaged by a car crashing into it. The hotel is worn, but adequate. Morning breakfast includes: 1 chafing dish of hot items (eggs/ham one morning and biscuits/ sausage the next), three cereal options, waffle maker, juice, coffee, etc. Food was hot and bar was well maintained. Room had a slight musty smell, but was clean and roomy. Hotel staff was friendly with one exception, but that's the employee you remember. Overall, this hotel is average and priced on par with what it offers. A little maintenance and this hotel could be nice. Next time we will try another place.
What a bargain, this little gem will be my new go-to when in Houston. Large spacious rooms, great tv, a real coffee pot, shower worked excellently, and super comfortable bed. I spent one night here and it was the best night of sleep I've had in a long time. The entire place was spotless, staff was really top-notch, and the hot breakfast was pretty good. Everything about my stay amazed me considering the price-point. I've stayed in hotels that cost twice as much and they do not measure up to this place. Good job Comfort Suites, I'll be back. Thank you.
Very nice modern hotel. Was convenient for the family wedding we attended. The area sure has expanded in the several years since we were last there. Lots of restaurants in the area. I would not hesitate to recommend it.
Nice hotel for the price, Clean quiet rooms and friendly staff. This hotel is located around many good restaurants and a nice shopping mall. I would stay here again and recommend this hotel to my friends and colleagues.
The grounds were well kept, the rooms were clean, the staff was helpful and friendly! The beds were very comfortable. Love all the updates going on! The property is clean and I thoroughly enjoyed my stay. I would and will be recommending this hotel to all of my friends, family and business associates! Thanks for the great stay!
We were lost looking for the hotel and when we called Felicia she gave us clear instructions on how to get there and even recommended a restaurant in the Vintage for me and my husband that night. She was wonderful and the hotel was great!
All crews from housekeeping to manager are nice and helpful. I was late for breakfast, and the manager cooked me some fresh eggs & sausages by himself. Excellent service. I will definitely back to this hotel whenever I trip to Houston.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a leisurely stroll of Vintage Park, Comfort Suites Willowbrook is within a few miles (5 km) of Houston Methodist Willowbrook Hospital. This 64-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center. It's also near Aerodrome and Champions Golf Club.
Start your day off right with a free buffet breakfast.
All 64 air-conditioned accommodations feature sitting areas. Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other standard amenities include sofa beds, microwaves, and refrigerators.
Guests of Comfort Suites Willowbrook have access to an outdoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Reviews from Trip Advisor
84% of guests recommend this hotelTotal of 36 reviews