I killed half a dozen roaches in and around the bathroom. This wasn’t my first stay here but it will be my last
Comfortable and close to alot of things downtown, room was clean and Staff were very good.
The non-smoking room reaked of cigarette smoke smell.
The property itself was good but the window curtain looked as though someone had changed their oil and wiped their hands in them. There was a recliner in the room that was broken down and the arm rest was torn. It was leaned up against the wall to support the back.
For the price this place was very good. The bathroom was in perfect condition-much better than other red roofs I’ve stayed in
This hotel has been my goto place. Nice rooms. Good staff.
Good staff. Appreciate the level of customer service. They have always quickly addressed any questions or concerns.
The only thing I found on this stay was the water pressure was low, there was a spider in the shower drain, and there were small insects in the sink. Good place overall.
Good location, but disappointed with cleanliness and room condition.
The front desk was very nice. The property inside the rooms had been remodeled as described on the photos. The pool is large and clean. Breakfast fine. The area next to the pool is great for a gathering. Property is well maintained. Price is good. The door to the room needed some attention. Clearly they have done a facelift to property in and out. On the whole massive property and pretty safe feel to the area around property. FYI, Hot Springs can be hit and miss safety wise.
It was quiet. The tv signal kept going out for the majority of my stay.
This is an older property that is being updated. If you want a clean place to stay at a value price this is for you. Staff and check in was quick and friendly. Room clean. Quiet. Breakfast had waffles, egg cheese sandwich, muffins, fruit, Danish, breakfast burritos. We didn’t use the pool but it was very clean and big. Also outdoors but warm water. Definitely will stay again
I appreciated that the room did not have carpet which made the floors cleaner. The room was clean but the tub was showing some age and wear. The beds are only full sized which makes sleeping 2 less comfortable. We had a very uncourteous neighbor who banged on the door of their room for several minutes at 4:40 in the morning to be let in. It did not make me feel safe. I was just about to call the front desk to see if there was any security present when the banging stopped.
I was checked in by the nicest lady ever. She was very eager to help me find food, a good bath experience, and enjoy Hot Springs. I loved talking to her! This was my first time in Hot Springs and I was just overnighting, but I liked it so much I'm going back to spend some time hiking. The water is wonderful! The motel was really just as you'd expect. Nothing that would stand out wrong (the beds are not the most comfortable, but I've had worse), nor anything stellar. Unlike a lot of these kind of less expensive motels I've stayed at in larger places, I didn't see anyone that seemed shady and there was no partying or people that looked to be staying for a place to do untoward things. THAT was a stand out!
The property and room was in good condition and the staff was friendly and efficient with the check in. It was in a quiet location which was good for resting.
there were dirty socks left in our room. and neighbors were loud for hours at 4am
Hot Springs National Park is a short stroll from Red Roof Inn Hot Springs, and other popular attractions like Hot Springs Convention Center are within a mile (2 km). This hotel has 92 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking.
Start your day off right with a free continental breakfast offered each morning.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Red Roof Inn Hot Springs enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can put free parking to good use if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include a meeting room and a vending machine.
I killed half a dozen roaches in and around the bathroom. This wasn’t my first stay here but it will be my last
Comfortable and close to alot of things downtown, room was clean and Staff were very good.
Hi Alejandro,Thrilled to hear you found our hotel comfortable and conveniently located! Your positive feedback on the cleanliness and the excellence of our staff is greatly appreciated. We strive to offer a memorable experience, and we're delighted you enjoyed your stay. Looking forward to hosting you again soon!
The non-smoking room reaked of cigarette smoke smell.
Hi Renante,We're sorry for the inconvenience caused by the cigarette smell in your non-smoking room. Your comfort is paramount, and we're taking steps to address this matter promptly, ensuring a pleasant stay for everyone. Your feedback is appreciated, and we're eager to have the chance to provide you with a better experience during your next visit.
The property itself was good but the window curtain looked as though someone had changed their oil and wiped their hands in them. There was a recliner in the room that was broken down and the arm rest was torn. It was leaned up against the wall to support the back.
Dear Kelan, Thank you for taking the time to tell us about your experience at the Red Roof Inn Hot Springs. We value you as a our guest and welcome your 3/5 score. I'm thrilled to read that the property and the curtain was to your liking. However, the concern you highlighted regarding the possible uncleanliness of the curtains and the recliner being broken down is truly regrettable. Comments like your aren't taken lightly, so they will be reviewed by the team in an effort to address the issues with the relevant departments. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist
For the price this place was very good. The bathroom was in perfect condition-much better than other red roofs I’ve stayed in
Hi Cynthia,Thank you for choosing our establishment! We're delighted to hear that you had a pleasant experience with us, particularly appreciating the well-maintained bathroom. Your positive feedback inspires us to continue providing excellent value and service. We look forward to welcoming you back on your next visit!
Dear Wilma, Thank you for being our guest. We are pleased if overall you enjoyed your stay. It would be an honor to have another opportunity to welcome you back for a perfect visit.Guest Relations
This hotel has been my goto place. Nice rooms. Good staff.
Dear Delton, Thank you for choosing Red Roof Inn Hot Springs for your stay once again! There is no greater compliment than a guest returning to our hotel because they love the staff, rooms, and everything else our hotel has to offer. We are very proud of our associates as they strive to go above and beyond to provide superior service to each guest who visits us. We look forward to seeing you again on your next trip to the Hot Springs area.Guest Relations
Good staff. Appreciate the level of customer service. They have always quickly addressed any questions or concerns.
Dear Delton, Thank you for the great review of Red Roof Inn Hot Springs. Every member of our staff takes great pride in the service they deliver, and it is nice to know it shows. We will be sure to share your compliments with them. Thank you also for being our valued guest, and we hope you will plan on staying with us again the next time your travels bring you to Hot Springs. Guest Relations
The only thing I found on this stay was the water pressure was low, there was a spider in the shower drain, and there were small insects in the sink. Good place overall.
Dear Delton, Thank you for choosing Red Roof Inn Hot Springs for your recent accommodations. We are happy you enjoyed your stay overall, but we apologize for the issues you encountered in your bathroom. Your feedback is essential to improving our guest experience, and we will take the appropriate action to ensure this is not repeated. It was a pleasure hosting you, and we look forward to your next visit soon. Guest Relations
Good location, but disappointed with cleanliness and room condition.
Hi Swatadipta,Appreciate for taking the time to provide us with your feedback. Our team is glad to hear that you enjoyed our hotel's convenient location, but we apologize that the cleanliness and condition of your room did not meet your expectations. We take all guest feedback seriously and will be working with our teams to ensure that these issues are addressed promptly to improve the overall guest experience. We appreciate your comments and hope to have the opportunity to welcome you back in the future to provide you with a better stay.
Hi Brandon,We apologize for the unacceptable experience you encountered during your stay. Your report of roaches is concerning, and we take this matter very seriously. Immediate action will be taken to address the pest issue and ensure a thorough inspection and treatment of the affected areas. Hope you'll reconsider and give us another chance to demonstrate the high standards we strive to uphold. Your satisfaction is our priority, and we are committed to restoring your confidence in us.