Spa Resorts in Horizon City, El Paso

"We stayed one night at the Radisson. Overall, our stay was okay. The room was clean, and the front desk staff was very friendly and helpful. However, check-in was delayed. Our room was not ready at 3:00 PM, and we were told it wouldn’t be available until around 4:30–5:00 PM due to a system issue. There were several guests waiting, which was inconvenient. The pool area could use better maintenance—the water looked cloudy—and there were many adults drinking alcohol in the jacuzzi, which made it less comfortable for families with kids. We’ve stayed here before and had great experiences, so this seemed like an off day, but the delayed check-in was disappointing."

"The room was clean and orderly, staff was friendly and courteous and the amenities were nice. We will definitely come stay again in the future. "

"Rented 2 rooms. Both had mediocre AC. Advertised as included breakfast until 1030. At check in, night manager told us it ended at 10, so we went at 915 to find it closed. Front desk said we should have checked paper included with room key sleeve and wouldn’t offer any sort of credit since it was through Expedia - great satisfaction guarantee. Expedia made it right and gave me a credit. "