Loved the cleanliness and staff.
very convenient location
Not a 4-star hotel. Service limited and unresponsive. No daily housekeeping and needed to contact Guest Services multiple times for the smallest requests. Pools and other areas were completely overcrowded. Beds were poor quality. This place is industrial hospitality for the masses and 4 stars is false advertising.
Amazing place to stay . The property is super clean and well maintained . It is on beach side as well. Will Definitely recommend for others.
Its close to beach and they were cleaning all the time. The property is very well maintained and very convenient. The suite was amazingly clean and neat.
good clean property. annoyed with daily service fee (just add it to the booking cost! for transparency), and parking situation. paid for parking, and the parking machine is broken so i couldnt even get out of the garage a couple times. had to run back in. no gym in my tower,, had access to it but it was all the way across the resort so i never used it. room was really nice though, clean, stayed in the grand islander tower. people were nice, except this one bellhop was all rude after he gave me directions, literally pointed in a direction, and was annoyed i didnt say thanks. as i walked away he shouted "you're welcome??" sorry man, didn't realize you'd be so sensitive, you're probably in the wrong industry
Very nice property. Add on charges for a lot although don’t have to go to far for anything.
Excellent Property! Beautiful hotel and resort area! Friendly staff! Best Vacation Stay!
I like that there wasn’t a lot of “resort” traffic... lobby was always empty! Services for something’s were slow... requesting car was always a issue or took a long time and the we waited a hour of a bag of ice, but it’s a laid back life, so it wasn’t that big of a deal.
Overall, a great vacation at the Grand Islander. Travelling with family, it convienient to have a living room area, kitchen, and laundry. Also, not too crowded at this resort.
Very modern and modern 2 bedroom suite. I hope to stay there longer very soon.
Good hotel with great location close to most shopping and dining. Will come again with my family.
We love staying here. Good place to stay with children.
Wonderful time. Close to everything so we walked everywhere. We loved the Lagoon b
Stayed in a 2 bed/2 bath oceanfront apartment at the Grand Islander. Rooms were amazing - beautiful furnishings, modern, clean and spacious. Have only great things to say about the room. However, I was very disappointed in the fitness facility. Online there were pics of a newly renovated gorgeous facility, but when I arrived, it was a tiny room with less than 10 machines and a line waiting to use them. Mind you, this tiny room was to accommodate ALL of the guests in the Hilton Hawaiian Village which totals in the thousands. There is no other fitness facility on property for the 6 or 7 high-rises. When I asked management about it, showing them the picture from their website, I got different responses. One person said the tiny gym WAS in fact the renovated gym and the photo was a "stock photo". Another manager said the one in the photo was still under renovation, was supposed to open in early December, but would open any day this week. It never opened in my week's stay. Thankfully, the weather was beautiful, so I chose to exercise mostly outside anyway, but was disappointed in the facility and lack of communication from management.
Located in Waikiki, Hilton Grand Vac Club The Grand Islander Waikiki Honolulu is adjacent to Duke Kahanamoku Beach and within a mile (2 km) of other popular sights like Hawaii Convention Center. This 411-room, 4-star resort has 6 outdoor pools along with a full-service spa and 6 restaurants.
Relish the local cuisine at Blue Water Shrimp Seafood, one of 6 onsite restaurants. You can sip a beverage at the 9 coffee shops/cafes. For your convenience, a buffet breakfast is served for a fee each morning from 5:30 AM to 11 AM.
Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include kitchens, washers/dryers, and furnished balconies.
Guests of Hilton Grand Vac Club The Grand Islander Waikiki Honolulu have access to a full-service spa, 6 outdoor pools, and a gym. Valet parking is available for USD 70.16 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include 4 spa tubs, a sauna, and a business center.
Loved the cleanliness and staff.
very convenient location
Not a 4-star hotel. Service limited and unresponsive. No daily housekeeping and needed to contact Guest Services multiple times for the smallest requests. Pools and other areas were completely overcrowded. Beds were poor quality. This place is industrial hospitality for the masses and 4 stars is false advertising.
Amazing place to stay . The property is super clean and well maintained . It is on beach side as well. Will Definitely recommend for others.
Its close to beach and they were cleaning all the time. The property is very well maintained and very convenient. The suite was amazingly clean and neat.
good clean property. annoyed with daily service fee (just add it to the booking cost! for transparency), and parking situation. paid for parking, and the parking machine is broken so i couldnt even get out of the garage a couple times. had to run back in. no gym in my tower,, had access to it but it was all the way across the resort so i never used it. room was really nice though, clean, stayed in the grand islander tower. people were nice, except this one bellhop was all rude after he gave me directions, literally pointed in a direction, and was annoyed i didnt say thanks. as i walked away he shouted "you're welcome??" sorry man, didn't realize you'd be so sensitive, you're probably in the wrong industry
Thank you for your review. Please accept our apologies for the challenges you experienced during your stay with us. Please know, what you describe is a rare occurrence, and our team remains dedicated to providing outstanding service to our guests. We hope you will give us the chance to restore your trust in us in your future travels.