Hilton Grand Vac Club The Grand Islander Waikiki Honolulu

On beach with 6 outdoor pools for sandy fun near Honolulu Zoo

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

6 outdoor pools, pool umbrellas, sun loungers

6 restaurants, breakfast, lunch, dinner served; local cuisine

Full-size fridge, microwave, oven, stovetop

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Hot Tub
Kitchen
Spa
Gym
Breakfast available

Explore the area

2023 Kalia Road, Waikiki, Honolulu, HI, 96815

Hawaii Convention Center
‪15 min walk‬
Waikiki Beach
‪3 min drive‬
Honolulu Zoo
‪4 min drive‬
Honolulu, HI (HNL-Daniel K. Inouye Intl.)
‪15 min drive‬

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Room options

Luxury Suite, 1 Bedroom, Ocean View (2 Double Beds)

Exceptional

600 sq ft
Ocean view
Sleeps 4
2 Double Beds

Premium bedding, pillowtop beds, in-room safe, blackout drapes

Luxury Suite, 1 Bedroom, Ocean View (1 King Bed)

Very good

614 sq ft
Ocean view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Accessible, Mountain View (Roll In Shower)

600 sq ft
Mountain view
Sleeps 4
1 King Bed

Suite, 2 Bedrooms, Resort View

Exceptional

912 sq ft
Resort view
Sleeps 6
2 King Beds and 1 Queen Sofa Bed OR 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Penthouse, 3 Bedrooms, Accessible, Ocean View (Hearing)

1634 sq ft
Ocean view
Sleeps 8
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Accessible, Mountain View (Bathtub)

600 sq ft
Mountain view
Sleeps 4
1 King Bed

Penthouse, 2 Bedrooms, Accessible, Ocean View (Hearing)

1202 sq ft
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Luxury Suite, 2 Bedrooms, Ocean View

Very good

912 sq ft
Ocean view
Sleeps 6
2 King Beds and 1 Queen Sofa Bed OR 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Penthouse, 2 Bedrooms, Resort View

1356 sq ft
Resort view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Partial Ocean View

Wonderful

912 sq ft
Partial ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Mountain View (Hearing)

Exceptional

600 sq ft
Mountain view
Sleeps 4
1 King Bed

Suite, 2 Bedrooms, Ocean View

Exceptional

912 sq ft
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Penthouse, 2 Bedrooms, Mountain View

Exceptional

1356 sq ft
Mountain view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Penthouse, 2 Bedrooms, Ocean View

1202 sq ft
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Accessible, Partial Ocean View (Bathtub)

912 sq ft
Partial ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Resort View (1 King Bed)

Excellent

600 sq ft
Resort view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Resort View (2 Double Beds)

Good

600 sq ft
Resort view
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Accessible, Partial Ocean View (Hearing)

610 sq ft
Partial ocean view
Sleeps 4
1 King Bed

Suite, 2 Bedrooms, Accessible, Ocean View (Hearing, Roll In Shower)

912 sq ft
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Hearing)

610 sq ft
Ocean view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Mountain View (2 Double Beds)

Excellent

600 sq ft
Mountain view
Sleeps 4
2 Double Beds

Penthouse, 3 Bedrooms, Ocean View

1634 sq ft
Ocean view
Sleeps 8
2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Accessible, Partial Ocean View (Hearing)

912 sq ft
Partial ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Mountain View (1 King Bed)

Exceptional

600 sq ft
Mountain view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Partial Ocean View (2 Double Beds)

Excellent

600 sq ft
Partial ocean view
Sleeps 4
2 Double Beds

Penthouse, 3 Bedrooms, Accessible, Ocean View (Bathtub)

1634 sq ft
Ocean view
Sleeps 8
2 King Beds, 2 Double Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Accessible, Ocean View (Roll In Shower)

607 sq ft
Ocean view
Sleeps 4
2 Double Beds

Suite, 2 Bedrooms, Accessible, Ocean View (Hearing)

912 sq ft
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Partial Ocean View (1 King Bed)

Very good

600 sq ft
Partial ocean view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

607 sq ft
Sleeps 4
2 Double Beds

Penthouse, 2 Bedrooms, Accessible, Mountain View (Hearing)

1356 sq ft
Mountain view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Accessible, Resort View (Hearing)

Exceptional

610 sq ft
Resort view
Sleeps 4
1 King Bed

Suite, 1 Bedroom, Ocean View (2 Double Beds)

Excellent

600 sq ft
Ocean view
Sleeps 4
2 Double Beds

Luxury Suite, 2 Bedrooms, Accessible (Hearing)

912 sq ft
Sleeps 4
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Penthouse, 2 Bedrooms, Accessible, Ocean View (Hearing, Roll In Shower)

1202 sq ft
Ocean view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Suite, 2 Bedrooms, Accessible, Resort View (Hearing)

912 sq ft
Resort view
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Luxury Suite, 2 Bedrooms, Accessible, Bathtub

912 sq ft
Sleeps 6
1 King Bed, 2 Double Beds and 1 Queen Sofa Bed OR 2 King Beds and 1 Queen Sofa Bed

Suite, 1 Bedroom, Ocean View (1 King Bed)

Exceptional

600 sq ft
Ocean view
Sleeps 4
1 King Bed

Luxury Suite, 1 Bedroom, Accessible (Hearing)

610 sq ft
Sleeps 4
1 King Bed

About the neighborhood

Honolulu

Located in Waikiki, Hilton Grand Vac Club The Grand Islander Waikiki Honolulu is adjacent to Duke Kahanamoku Beach and within a mile (2 km) of other popular sights like Hawaii Convention Center. This 411-room, 4-star resort has 6 outdoor pools along with a full-service spa and 6 restaurants.

View more Resorts in Honolulu

What's nearby

Waikiki Beach Walk - 10 min walk - 0.6 miles
Hawaii Convention Center - 15 min walk - 0.8 miles
Ala Moana Center - 17 min walk - 0.9 miles
Waikiki Beach - 3 min drive - 1.0 mile
Honolulu Zoo - 4 min drive - 1.4 miles

Getting around

Keone‘ae / University of Hawaii - West Oahu Station - 29 min drive
Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

‪Duke Paoa Kahanamoku Lagoon - ‬4 min walk
‪Tropics Bar & Grill - ‬4 min walk
‪Tapa Bar - ‬4 min walk
‪GOOFY Cafe & Dine - ‬6 min walk
‪Hilton - ‬4 min walk

About this property

Hilton Grand Vac Club The Grand Islander Waikiki Honolulu

On beach with 6 outdoor pools for sandy fun near Honolulu Zoo

Guests of Hilton Grand Vac Club The Grand Islander Waikiki Honolulu have access to a full-service spa, 6 outdoor pools, and a children's pool. Valet parking is available for USD 89 per day. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this beach resort include a gym, 4 hot tubs, and a sauna.

Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include kitchens, washers/dryers, and furnished balconies.

6 outdoor swimming pools and 4 hot tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 25 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Pool
Spa
Kids pool
Waterslide

$465 nightly

Jul 8 - Jul 9

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: High-speed internet

Parking and transportation

Electric car charging station on site
Height restrictions apply for onsite parking
Covered self parking on site (USD 72.25 per day; includes in/out privileges)
Covered valet parking on site (USD 89 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily buffet breakfast available 5:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
2 poolside bars
4 bars/lounges
6 restaurants
9 coffee shops/cafes
Snack bar/deli

Restaurants on site

Aoki Teppanyaki
CJ's New York Style Deli
Fresco Italian Restaurant
Hatsuhana
Tropics Bar & Grill

Things to do

4 hot tubs
6 outdoor pools
Children's pool
Fishing
Full-service spa
Golf
Gym
Kayaking
Sauna
Shopping
Snorkeling
Surfing/bodyboarding
Waterslide
Yoga classes

Family friendly

6 outdoor pools
Children's pool
In-room crib
In-room full-sized refrigerator/freezer
In-room kitchen
In-room microwave
In-room washer/dryer
Laundry facilities
Living room
Separate bedroom
Separate in-room dining area
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance

Business services

Business center
Computer station

Outdoors

Beach loungers
Beach towels
Beach umbrellas
On the beach
Outdoor furniture
Pool loungers
Pool umbrellas

Full-service spa

25 treatment rooms
Aromatherapy
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hot tub
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Steam room
Swedish massages
Thai massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

37 floors
Built in 2017
Smoking not allowed

Room amenities

Bedroom

Blackout drapes
Free crib
Pillowtop mattress
Premium bedding

Bathroom

Bidet
Designer toiletries
Hair dryer
Separate bathtub and shower
Towels provided

Entertainment

Cable/satellite channels
iPod dock

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Full-sized refrigerator/freezer
Kitchen
Microwave
Oven
Rice cooker
Separate dining area
Stovetop
Toaster

Air conditioning (climate-controlled)
Ceiling fan
Free local calls
Heating (climate-controlled)
Iron/ironing board
Laptop-compatible safe
Living room
Phone
Separate sitting area
Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Children and extra beds

Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Deposit: USD 250 per accommodation, per stay
Resort fee: USD 47.18 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness/yoga classes
WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 10 to 25 per person
Covered self parking fee: USD 72.25 per day (in/out privileges)
Covered valet parking fee: USD 89 per day (in/out privileges)
Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - GE-212-922-5728-01

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Check-in: 4:00 PM—-anytime
Check-out: 10 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
Tax ID number is GE-212-922-5728-01.
This property accepts credit cards, debit cards, and cash.
Onsite safety features include a smoke detector.
Cashless payment methods are available for all transactions.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

No rollaway or extra beds are available.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Islander Hilton Grand Vacations Hotel Honolulu

Grand Islander Hilton Grand Vacations Hotel

Grand Islander Hilton Grand Vacations Honolulu

Grand Islander By Hltngrnd Vac

Grand Islander Hilton Grand Vacations Resort Honolulu

Grand Islander Hilton Grand Vacations

Grand Islanr By Hltngrnd Vac

The Grand Islander by Hilton Grand Vacations

Hilton Grand Vac Club The Grand Islander Waikiki Honolulu Resort

Frequently asked questions

Is a free cancellation option available at Hilton Grand Vac Club The Grand Islander Waikiki Honolulu?

Hilton Grand Vac Club The Grand Islander Waikiki Honolulu offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near Hilton Grand Vac Club The Grand Islander Waikiki Honolulu?

This resort is situated in Waikiki within a short 12-minute walk of Waikiki Beach Walk and also 13 minutes on foot from Royal Hawaiian Center. You'll also find Ala Moana Center and International Market Place less than a mile away.

Will I be able to park at Hilton Grand Vac Club The Grand Islander Waikiki Honolulu?

Yes, covered valet parking is offered for USD 89 per day with in/out privileges. Accessible parking and electric car charging are also available for guests.

Is there a spa available at Hilton Grand Vac Club The Grand Islander Waikiki Honolulu?

There is a full-service spa available for guests to enjoy and services include Thai massages, hot stone massages, reflexology, and couples treatments.

Does Hilton Grand Vac Club The Grand Islander Waikiki Honolulu include a casino on the premises?

No, Hilton Grand Vac Club The Grand Islander Waikiki Honolulu doesn't have a casino.

Is there an indoor pool at Hilton Grand Vac Club The Grand Islander Waikiki Honolulu?

No, this resort doesn't have an indoor pool; however, there are 6 outdoor pools and 4 hot tubs.

Is Hilton Grand Vac Club The Grand Islander Waikiki Honolulu a good place to stay for couples?

This beachfront resort offers plenty of amenities for couples including 6 outdoor pools, 2 poolside bars, and a beachfront restaurant.

Does Hilton Grand Vac Club The Grand Islander Waikiki Honolulu have a hot tub?

Yes, guests can enjoy 4 spa tubs at this resort.

Does Hilton Grand Vac Club The Grand Islander Waikiki Honolulu have a restaurant that serves breakfast?

Yes, Hilton Grand Vac Club The Grand Islander Waikiki Honolulu has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Hilton Grand Vac Club The Grand Islander Waikiki Honolulu allow pets to stay free of charge?

No, pets aren't allowed at Hilton Grand Vac Club The Grand Islander Waikiki Honolulu.

Are there connecting rooms at Hilton Grand Vac Club The Grand Islander Waikiki Honolulu?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to Hilton Grand Vac Club The Grand Islander Waikiki Honolulu?

The closest major airport to Hilton Grand Vac Club The Grand Islander Waikiki Honolulu is Daniel K. Inouye Intl. Airport (HNL), which is 10.4 mi away (29 minutes by car). Another top airport is Kapolei, HI (JRF-Kalaeloa), which is located 26 mi away (47-minute drive).

Are there rooms with balconies at Hilton Grand Vac Club The Grand Islander Waikiki Honolulu?

Yes, every guestroom at Hilton Grand Vac Club The Grand Islander Waikiki Honolulu comes with a furnished balcony with some featuring ocean or resort views.

Hilton Grand Vac Club The Grand Islander Waikiki Honolulu Reviews

9.0

Wonderful

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

8/10 Good

Maria Cristina Alcantar

May 25, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I had a hard time checking in. Otherwise

Stayed 5 nights in May 2025

10/10 Excellent

Eddie

Apr 2, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 10 nights in Mar 2025

8/10 Good

Jennifer

Traveled with family

Mar 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Improvement could be made if offering valet parking services at the entrance (it was located at a different building than where you check in). Also, there was a light on in the master bedroom closet that wouldn't turn off all night.

Stayed 1 night in Mar 2025

10/10 Excellent

Caitlin

Traveled with family and small children, Traveled with partner, Traveled with family

Mar 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Just be sure to watch check - they tried to double charge me - but after that which they fixed - it was absolutely stunning - clean! Cozy!!! Great vacation

Stayed 7 nights in Mar 2025

10/10 Excellent

Elvia

Mar 28, 2025

Stayed 3 nights in Mar 2025

2/10 Terrible

Douglas

Mar 24, 2025

Liked: Cleanliness

Disliked: Staff & service

Stayed 5 nights in Mar 2025

10/10 Excellent

sandy

Mar 23, 2025

Liked: Cleanliness

Stayed 7 nights in Mar 2025

8/10 Good

Jose

Traveled with family

Mar 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything it’s nice 5 star hotel, but parking is to complicate 😅

Stayed 4 nights in Mar 2025

10/10 Excellent

Gena Maria

Mar 19, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was nice

Stayed 6 nights in Feb 2025

4/10 Poor

Ian

Traveled with group

Mar 16, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Feb 2025

10/10 Excellent

Lynda

Traveled with family

Mar 15, 2025

Liked: Cleanliness, staff & service, amenities

The property was great and.modern.

Stayed 1 night in Mar 2025

6/10 Okay

sidney

Mar 1, 2025

Liked: Cleanliness, staff & service

This property was so fun and staff was very informative. However there is no “close” parking. And if you choose to use the close parking it is $85 a night. They also don’t tell you, they have 6 hotels in the Hilton village and it’s up to you to find them.

Stayed 5 nights in Feb 2025

4/10 Poor

Brett

Traveled with group

Mar 1, 2025

Liked: Cleanliness

Disliked: Staff & service, room comfort

Poorly run hotel, awful service, overworked staff

We are shocked and appalled by how poor the service was at the Hilton after paying over $1,000 per night. The number of staff and amenities were not enough for the amount of guests staying at the hotel. We felt bad for the staff who were running off their feet. There seems to be serious management issues or management is too cheap to staff the hotel appropriately. Both check-in and check-out had long chaotic lines, with only 3 of 6 check-in desks open. The pool/beach towel kiosks were only staffed until around 6pm, despite the pools being open to 10pm (so you couldn’t get towels in the evening). We booked a large multi-bedroom multi-bathroom suite for 6 guests but only had enough towels, linens, and pillows for 4 guests, despite 6 guests on the reservation. I could go on about how poorly run the hotel was, but I am running getting close to the character limit for the my review. Not what we expected for the price.

Stayed 8 nights in Feb 2025

10/10 Excellent

STEPHEN, Fairbanks

Traveled with family and small children

Feb 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff are really friendly and the resort is clean

Stayed 8 nights in Feb 2025

8/10 Good

Reina

Feb 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I was surprised to love the mountain view, I thought I won't enjoy the view. Love it Thanks

Stayed 4 nights in Feb 2025

10/10 Excellent

Esmeralda

Feb 25, 2025

Stayed 4 nights in Feb 2025

2/10 Terrible

mohamad, oklahoma city

Traveled with family

Feb 24, 2025

Disliked: Staff & service, amenities

Mostly, we were annoyed by the time share staff that were very inappropriate. They overinflated the tour prices to convince us to take advantage of a discount if we have a demonstration for the”time share” presentation. Otherwise, the location of the hotel was good but it is a bit noisy.

Stayed 3 nights in Feb 2025

10/10 Excellent

Ann

Traveled with family

Feb 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This property is beautiful and well taken care of. So much to do and see. A perfect place for a family vacation.

Stayed 9 nights in Feb 2025

8/10 Good

Kenneth

Traveled with group

Feb 20, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room we had was beautiful and the view was amazing of both the city and ocean. There is no sign on how to get to the front desk to check in. The parking idea is dumb. If you’re using valet parking they should pick you up and drop you off at the front desk not at the parking garage. That is NOT valet parking. We paid a lot for parking and paid a lot to stay there in a very expensive room. There should be a discount or better service for that!!! The daily cleaning could have been better. The map you gave us was not a very good map. Not enough details. It would have been nice to have something in our room to telling us what restaurant and activities were available for your guest in the area.

Stayed 6 nights in Feb 2025

10/10 Excellent

Ronald, Fontana

Traveled with family and small children, Traveled with family

Feb 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel

Stayed 5 nights in Feb 2025

10/10 Excellent

Lorena

Traveled with family and small children

Feb 12, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was amazed about the suite it was perfect and the pool was very nice clean and private. All the employees were super nice and friendly

Stayed 6 nights in Feb 2025

10/10 Excellent

Rostyslav

Traveled with family

Feb 9, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Feb 2025

10/10 Excellent

Christopher

Feb 1, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Katy

Traveled with family

Jan 28, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

After arriving from a very long travel day, our son had a medical emergency in one of the onsite restaurants just hours after check in, the staff at the establishment were clearly trained, acted fast, and with grace and professionalism. When we returned to our hotel room the next day we were graced with a get well gift for our kiddo full of fun activities for him to do while he recovered fully accompanied by a hand written note from hotel leadership. Class act! I would recommend this stay to anyone I know based on this act of kindness alone!

Stayed 7 nights in Jan 2025

8/10 Good

Rose

Traveled with family and small children

Jan 26, 2025

Liked: Cleanliness, property conditions & facilities

We liked the Grand Islander apartment - it was spacious, new and fairly clean. Service at front desk was decent, and housekeeping was also good. However, when we arrived with a lot of luggage there was no help offer from the bell desk. Also, service at the towel collection at Paradise Pool and Super Pool lacked any smiles. It would have also been nicer if the pools were a bit warmer.

Stayed 2 nights in Jan 2025