Great location: just a short walk from coconut island, a short drive from downtown Hilo, 5+ min drive to convenience store, 5 minute drive to Carlsmith and Richardson Park beaches, 5 minutes from the airport and surrounded by a bunch of restaurants, and coffee shops within walking distance. But the biggest highlight is the lagoon which is steps away from the lobby: clear and calm waters, lots of turtles in the morning, amazing views, perfect for a dip (better bring water shoes tho) and paddleboarding. Which you can rent for free from the hotel.
Lobby is also beautiful, with a very deep pool and staff is always very friendly and welcoming. We believed that room cleanliness can be improved but overall this is such a great place we will definitely stay here again.