Close to area we was visiting
Very easy and friendly check-in. The room air conditioning was stuck on 75 and would not change. Heavy water/mineral stains in the shower. Amenities were lacking (mini frig, coffee pods.)
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They had soundproof windows which alleviated the highway noise.
Clean property. Great value for the money. The hotel is a little dated but that doesn't bother me that much. Breakfast was only a bag breakfast which wasnt ideal but understandable with the times. I dont remember there being an incidentals charge listed on the hotel description. That would have been nice to know beforehand. All in all it was a good stay at a good hotel
It was kind of a strange experience, in some ways which may be related to COVID. We attempted to check in 10 minutes early and before we could say a word, the person at the front desk said “come back in 10 minutes”. Then, of course, check in took longer because there was a line at 3. We attempted to use the pool but because of social distancing you needed a reservation and we weren’t lucky enough to get one. The hotel was clean and in a good location. They give a to go breakfast which contained a juice, muffin, and granola bar.
Staff was amazing! Friendly and always ready to help. Hotel can definitely use some updates but it was clean. Very thin walls, making for a noisy stay if you are used to complete quiet. Pool is not as big as it looks in the pictures and the chemicals were very strong. Breakfast was hot and fresh. Staff was able to help my oldest son make waffles while I was dealing with fussy twin toddlers. Great location for highway access and shops or restaurants.
Check in was easy and room seemed nice untill we realized bathroom had not been cleaned- it had someone’s hair and their old used soap- so gross. We were just given new toiletries when we told the front. Went to the pool- it was filthy- a ring of scum people had written their names in.
Property was OK, but was showing its age in some maintenance, e.g. rusty hinges in the bath, torn carpet near elevators. It was a convenient place to stay, near a variety of shops.
The carpets in my room were so badly stained I did not feel comfortable putting my daughter down on the floor (11 months). I stayed here alone with my two young kids and when trying to return on of the luggage carrier when did not turn well ( the front staff acknowledge this when I first came in and said the tires all have been used a lot) I had my daughter on my him and could not get the carrier to move. The front desk guy was leaning against the front desk watching me struggle instead of helping me return it to its designated place about 10 feel away. Also the bathroom in my room smelled like a lingering bowel movement the moment I walked through the door
the staff was very polite and helpful. we were treated very nicely if in the area again we will stay there the best time
We stayed here for our trip to Hershey. It’s an easy drive to Chocolate World and the Park. The room was clean and spacious. The staff were nice and helpful. Breakfast selection was good. They even had to go bag breakfasts if you didn’t have time to sit down. Great experience.
The hotel is an older hotel but is still kept up very nicely and is clean.
Comfortable and convenient for our one night stay in Harrisburg
Country Inn & Suites by Radisson, Harrisburg - Hershey West, PA places you within a 10-minute drive of popular sights such as Pennsylvania State Capitol and Pennsylvania Farm Show Complex. This 78-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 7:00 AM to 10:30 AM.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Country Inn & Suites by Radisson, Harrisburg - Hershey West, PA features a full-service spa, an indoor pool, and a gym. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Other amenities at this spa hotel include free WiFi in public areas, a spa tub, and conference space.
Close to area we was visiting
Very easy and friendly check-in. The room air conditioning was stuck on 75 and would not change. Heavy water/mineral stains in the shower. Amenities were lacking (mini frig, coffee pods.)
Hello Charles,We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.
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Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
They had soundproof windows which alleviated the highway noise.
Clean property. Great value for the money. The hotel is a little dated but that doesn't bother me that much. Breakfast was only a bag breakfast which wasnt ideal but understandable with the times. I dont remember there being an incidentals charge listed on the hotel description. That would have been nice to know beforehand. All in all it was a good stay at a good hotel
It was kind of a strange experience, in some ways which may be related to COVID. We attempted to check in 10 minutes early and before we could say a word, the person at the front desk said “come back in 10 minutes”. Then, of course, check in took longer because there was a line at 3. We attempted to use the pool but because of social distancing you needed a reservation and we weren’t lucky enough to get one. The hotel was clean and in a good location. They give a to go breakfast which contained a juice, muffin, and granola bar.
Although things may not be ideal we do try to abide by CDC guidelines and our SGS certification. We try to get the rooms done as soon as possible and with the extra sanitation precautions we are taking, we may not always be able to check you in early. We take guest and employee safety seriously to ensure you have the best stay possible.
Staff was amazing! Friendly and always ready to help. Hotel can definitely use some updates but it was clean. Very thin walls, making for a noisy stay if you are used to complete quiet. Pool is not as big as it looks in the pictures and the chemicals were very strong. Breakfast was hot and fresh. Staff was able to help my oldest son make waffles while I was dealing with fussy twin toddlers. Great location for highway access and shops or restaurants.
Hi TODD,Thank you for rating us 5 stars! We are glad to know that the location of our hotel was very ideal for your visit. We look forward to having you again!