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Recent guest reviews

smelly corridors, doors openers won't work, bad furniture (bed/chair) in the room, a front desk person that won't even look up and make eye contact ... there was a lot to be disappointed.

Nothing unique. Easy to park. Close to where I wanted to spend the night. Room was good size, but the carpet was filthy, all stained. Hotel carpets are gross as it is, but to be able to see all the stains was a huge turnoff! There was also a piece of crusted food, or what could have actually been dried up bloody snot right in the counter. Not sure how housekeeping could have missed it, IF they wiped down the counters between guests, I noticed it immediately upon entering and placing room key on counter. Disgusting. The door To bathroom was like a door in a house, just thin wood. This is fine except it was in dire need of being painted. The edges had the paint worn off, adding to the run down, unkempt overall appearance of the room. The exterior and lobby seemed nice, I was quite surprised at how disgusting our room felt. If it had not been nearly 11:00 pm when we checked in, I would have asked for another room with hopes of a cleaner room. Unfortunately we were exhausted after having walked around Hershey Park all day and night in the cold. We had no intentions of using the kitchenette and we made sure to keep our shoes in. Yuck, will never stay here again, very disappointed in the brand.

The room amenities perfectly fit my needs - a convenient place to work and everything I need to prepare a meal or a snack. The cleanliness and room appointments complete the picture for a comfortable stay.

AMAZING front desk staff.

This hotel is dated…it smells, they water down soaps, the men’s bathroom in the lobby doesn’t work, others had plumbing issues. My wife and 3 children returned to our room at 10pm and got ready for bed. At around 10:30 while everyone was watching a movie in bed, we received a phone call telling us that we are too loud and that there are quiet times etc. as though we needed a parent or that it is unreasonable to be able to come into a hotel and have your kids change and get ready for bed. The next morning the manager was arguing to the death with someone whose toilet in their room didn’t work. Never again.

Check-in staff does not have knowledge on how to properly check-in late arrivals.

Found Candlewood Suites Harrisburg very clean and inviting. Our only issue was that we could not figure out how to turn off the light under the stove hood and eventually decided maybe it doesn't turn off. It was funny because we turned on the garbage disposal a number of times thinking it was the switch for the light. Gave us a good chuckle anyway!

Candlewood is a great place to stay. GREAT STAFF!!!!! HAPPY NEW YEAR TO ALL!!!!!!!!!!!!!!!!!!!!

Decent rooms and easy access to highway. Picked a smoking room without knowing but it was not bad.

Hotel staff was not attentive. Even rude and refused to go all the way outside to even show me all of the amenities. Room was very dusty.

This is a very nice comfortable clean hotel. It is the only hotel I will stay and in the Harrisburg area. Very comfortable and safe. This is a very nice comfortable clean hotel. It is the only hotel I will stay and in the Harrisburg area. Very comfortable and safe. I come to Harrisburg once a month.

Our room had a fairly unpleasant odor. It was really expensive for just a room. It did have a refrigerator, which was nice. There was no ice in the building. Nothing special at all.

Arrived there, we had to wait for the man to finish hitting on the hotel clerk before she could wait on us. Then some other man walked up to the desk in front of us carrying a can of beer and attempted to have a conversation with her until she told him that we were next. Upon arriving to the floor, it smelled of cigarette smoke and had a dog barking in one of the rooms. The room looked OK but just had a dirty feel. When I let my 6 year old take a bath in the tub, she splased water on the floor and broke loose lots of dirt in the tile grout that had been there for God knows how long. Since they did not have housekeeping on staff, I didn't bother calling the front desk. I ended up not staying there and just stayed with my relatives. I wasn't eligible for a refund, but I didn't evern care. Between the type of clientele at this hotel and the dirt...I will never stay there again or and Candlewood Suites. I guess you get what you pay for in this instance.

THIS MOTEL WAS ONE OF THE BEST I HAVE STAYED IN. IT HAD A FULL SIZE REF. STOVE,MICWAVE AND KITCHEN SINK.ALL THE CONFORTS OF HOME.VERY CLEAN HIGHLY RECONMEND.

Very good hotel stay at a reasonable price. Recommend to all.

My sister-in-laws and I were here for a two night stay to attend the Joyce Meyers conference. The hotel looked clean and inviting but once we entered our room the carpeting was soiled and the bed comforters were dirty. The rest of the room seemed pretty clean. The next morning we saw pretzels on the floor in the hallway and when we returned later that evening the pretzels were still there. All in all not a bad hotel, but for the price it should have been cleaner.

The room was great. Very spacious, looked new or recently renovated. However, it was very noisy. We could easily hear the guy next door talking on the phone. We could hear everything going on out in the hall. There was a cigarette burn on the blanket (it was a non-smoking room). Then when we got home, there was an extra $25 charge on our card.

North Mountain Rd Harrisburg PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • 24-hour fitness center

Located 2.1 mi (3.4 km) from Spring Gate Vineyard, Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel is within a 10-minute drive of Shoppes at Susquehanna Marketplace. This 93-room hotel has an indoor pool, a 24-hour gym, and free in-room WiFi.


Rooms

Guests can expect free WiFi and TVs with cable channels and DVD players. Kitchens, refrigerators, and microwaves are also available. Weekly housekeeping is available.


Property features

Guests of Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a spa tub, a 24-hour business center, and free newspapers.

Room options

Studio Suite, 2 Queen Beds

2 Queen Beds | Sleeps 4

Studio Suite, 1 Queen Bed

1 Queen Bed | Sleeps 2

Standard Room

1 Twin Bed | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Guest reviews for Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel

Everyone (8) Business (2) Couples (2) Family (9) Friends (1)
2
Everyone

smelly corridors, doors openers won't work, bad furniture (bed/chair) in the room, a front desk person that won't even look up and make eye contact ... there was a lot to be disappointed.

By on Oct 31, 2022

Review comment responded on Oct 31, 2022

Dear GaganThank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the room conditions. We are in the process of renovating the entire hotel bed and furniture. Rest assured that these issues will be looked into. We value your comments and welcome the opportunity to serve you again.

2
Family

Nothing unique. Easy to park. Close to where I wanted to spend the night. Room was good size, but the carpet was filthy, all stained. Hotel carpets are gross as it is, but to be able to see all the stains was a huge turnoff! There was also a piece of crusted food, or what could have actually been dried up bloody snot right in the counter. Not sure how housekeeping could have missed it, IF they wiped down the counters between guests, I noticed it immediately upon entering and placing room key on counter. Disgusting. The door To bathroom was like a door in a house, just thin wood. This is fine except it was in dire need of being painted. The edges had the paint worn off, adding to the run down, unkempt overall appearance of the room. The exterior and lobby seemed nice, I was quite surprised at how disgusting our room felt. If it had not been nearly 11:00 pm when we checked in, I would have asked for another room with hopes of a cleaner room. Unfortunately we were exhausted after having walked around Hershey Park all day and night in the cold. We had no intentions of using the kitchenette and we made sure to keep our shoes in. Yuck, will never stay here again, very disappointed in the brand.

By on Oct 10, 2022

Review comment responded on Oct 20, 2022

We are sorry for your experience you encountered. We are listening to your feedback I will address all issues with housekeeping and maintenance department. We are starting our renovations of the hotel which is including the carpet in the rooms. We are very sorry for your negative experience and hope that you will consider staying at IHG hotels again.

5
Everyone

By on Nov 19, 2021

5
Everyone

The room amenities perfectly fit my needs - a convenient place to work and everything I need to prepare a meal or a snack. The cleanliness and room appointments complete the picture for a comfortable stay.

By on Oct 31, 2021

Review comment responded on Nov 21, 2021

thank you,looking forward to seeing you again.

5
Family

AMAZING front desk staff.

By on Aug 16, 2021

1
Family with small children

This hotel is dated…it smells, they water down soaps, the men’s bathroom in the lobby doesn’t work, others had plumbing issues. My wife and 3 children returned to our room at 10pm and got ready for bed. At around 10:30 while everyone was watching a movie in bed, we received a phone call telling us that we are too loud and that there are quiet times etc. as though we needed a parent or that it is unreasonable to be able to come into a hotel and have your kids change and get ready for bed. The next morning the manager was arguing to the death with someone whose toilet in their room didn’t work. Never again.

By on Aug 13, 2021

1
Friends

Check-in staff does not have knowledge on how to properly check-in late arrivals.

By on Mar 21, 2021

4
Family Family

Found Candlewood Suites Harrisburg very clean and inviting. Our only issue was that we could not figure out how to turn off the light under the stove hood and eventually decided maybe it doesn't turn off. It was funny because we turned on the garbage disposal a number of times thinking it was the switch for the light. Gave us a good chuckle anyway!

By , from North Carolina on Aug 8, 2020

1
Everyone

By on Dec 19, 2019

4
Everyone

Candlewood is a great place to stay. GREAT STAFF!!!!! HAPPY NEW YEAR TO ALL!!!!!!!!!!!!!!!!!!!!

By on Jan 1, 2019

Candlewood Suites Harrisburg I-81 - Hershey Area, an IHG Hotel

504 North Mountain Rd, Harrisburg, PA 17112
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