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Recent guest reviews

The room was very dated. Bed is comfortable but room was in poor condition. The wall material was separating from window. Bathroom had mildew and excessive caulking which was discolored. Public seating areas were warn and looked like some were stained with urine or feces. We had breakfast before we checked out. Food not bad

It was a good stayed during a week for the Hershey show 2019

The food was really good and the staff was attentive and kind

Overall a good experience. Facilities need minor upgrade but it was clean and staff was great.

No microwave in our room @ 121 1st floor. Bedsheet was dirty with hair on the bed cover. Popcorn was left in the second bed. Beddings was not change everyday. However discount was given due to not clean facility.

I randomly stopped here on a journey driving home from New York to Alabama. At first I was reluctant only bc I didn't know anything about the area. After checking in and seeing Grand this place is my mind was changed istantly! It has a bar called Saloon. I had wings drinks and watched locals line dance! As well hit to hear a love band that was solid!

Nice rooms, clean and updated. Looked like they were in the process of dealing with some sort of water leak, but was definitely being addressed. The indoor pool was a little dingy and dated, I assume that is something on the list to update since everything else looked freshly renovated. Staff was super friendly and helpful; from the housekeeping staff to the manager.

Started rough with room and its location. Paid for breakfast but it was not noted by hotel. Ultimately, however, the kinks were worked out and we had a great stay. The bar/ restaurant was great, especially if you like live country and line dancing.

Our experience at this hotel was a nice one. The amenities were good: Game room, bar, indoor pool and the staff was very friendly. Our room was nice, however the whole hotel needs an upgrade decorum wise to bring it into the year 2012

The staff was friendly and responsive. The sleeping area/bedding was very clean. However the bathroom was full of mold. and the tub seemed to have the enamel scrubbed off, the floor of the tub was all stained. There was no light over the tub. The bathroom fan didn't suck moisture out at all. So if you have 5 people taking a shower in the morning, the whole place steams up. Our air conditioning didn't work the first night. I called the front desk the next day and they immediately sent up a maintenance tech and fixed the problem. Very limited cable channels. no mini fridge/microwave. The most upsetting feature was that one side of the hallway is smoking rooms and the other side is not...causing the hallways to stink of cigarette smoke. The smell was even in our non smoking room. They should really change it so that smokers are all together. Our room did have functioning windows, but there was a horrible sewage smell outside. We ate breakfast there twice. It was great!It's close to the park and right off the interstate but the dirty bathroom and cigarette smoke are deal breakers for me. We won't be back.

The Holiday Inn was overall a nice hotel! The room was very clean and the beds & pillows were very comfortable! The indoor pool had an ordor but the pool was clean.

Room 307 was set up with the internet connection on the night stand and not on the desk. Bathroom sink was chipped and stained. TV remote was broken and tapped together. At every hotel that I can recall and I do stay in a few, coffee has always been available to hotel guests at all times, but not at this one.

Very large hotel, rooms were nice. The price was fair. Would stay again.

It was great. Room was wonderful!

Hershey Exit 80, I-81 Grantville PA

Hotel highlights

  • Close to Hollywood Casino
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel places you within a mile (2 km) of Hollywood Casino and Penn National Race Course. This 3-star hotel has 200 guestrooms and offers conveniences like 2 restaurants, a casino, and an outdoor pool.


Dining

Enjoy dining at Great American Grille, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge. Full breakfast is offered for a fee each morning from 6:30 AM to 11 AM.


Rooms

All 200 rooms feature coffee makers, free newspapers, and free local calls. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include video-game consoles, ironing boards, and desks.


Property features

Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel features a casino, a nightclub, and an indoor pool. You can take advantage of free parking, along with a free airport shuttle during limited hours. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include an outdoor pool, a 24-hour fitness center, and a spa tub.

Room options

Room, Multiple Beds, Non Smoking

2 Double Beds and 1 Double Sofa Bed | Sleeps 5

Room, 2 Double Beds, Non Smoking, Pool View (Balcony)

2 Double Beds | Sleeps 5

Room, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 7

Guest reviews for Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel

Everyone (10) Business (1) Couples (3) Family (10) Friends (1)
3
Partner Couples

The room was very dated. Bed is comfortable but room was in poor condition. The wall material was separating from window. Bathroom had mildew and excessive caulking which was discolored. Public seating areas were warn and looked like some were stained with urine or feces. We had breakfast before we checked out. Food not bad

By , from Dc on Jan 12, 2020

Review comment responded on Feb 14, 2020

Thank you for staying with us at the Holiday Inn Harrisburg/Hershey. We greatly appreciate you taking the time after your stay to complete our online survey. I apologize that your room experience was not up to the excellence we are capable of providing. I will be sure to share you comments with our maintenance team as I am sure they will be rearing to get at these issues you described. We hope to see you again in the near future so we may have the opportunity to improve upon your experience with us.

3
Everyone

By on Nov 11, 2019

4
Everyone

By on Oct 27, 2019

4
Everyone

By on Oct 22, 2019

4
Everyone

It was a good stayed during a week for the Hershey show 2019

By on Oct 13, 2019

3
Everyone

By on Sep 6, 2019

4
Family

The food was really good and the staff was attentive and kind

By on Aug 2, 2019

Review comment responded on Aug 5, 2019

Dear Anonymous: Thank you for your kind words regarding the staff and the food quality. We appreciate your business and hope to see you in the future. Sincerely,

5
Family with small children

Overall a good experience. Facilities need minor upgrade but it was clean and staff was great.

By on Jul 14, 2019

Review comment responded on Jul 16, 2019

Thank you for your 5 out of 5 rating. I am please you found the staff to be great an the facility to be clean. We are working with a new owner to renovate the property in the future. Sincerely,

4
Family

No microwave in our room @ 121 1st floor. Bedsheet was dirty with hair on the bed cover. Popcorn was left in the second bed. Beddings was not change everyday. However discount was given due to not clean facility.

By on Jul 4, 2019

Review comment responded on Jul 4, 2019

Thank you for bring the issues you experienced to our attention. I will be sure to provide this information to the rest of our team to ensure we do a better job moving forward. I am personally sorry that we did not provide a better experience. I am glad the team did provide some compensation in the spirit of hospitality. Again thank you for taking the time to comment. I hope you will allow us a future opportunity to exceed your expectations. Sincerely,

5
Everyone

By on Apr 28, 2019

Holiday Inn Harrisburg - Hershey Area, I-81, an IHG Hotel

Hershey Exit 80, I-81, Grantville, PA 17028
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