Featured Image
Featured Image

  • This downtown Hangzhou hotel is 50 meters/yards from West Lake, 500 meters/yards from Nanshan Rd, and 20 km (12.5 miles) from Long Jing Village.
  • In addition to available high-speed Internet access, guestrooms feature bathrobes, coffeemakers, and minibars.
  • Hyatt Regency Hangzhou offers a rooftop garden and skylight swimming pool, as well as a health spa and numerous restaurants.

    Hotel Amenities

    Popular highlights

    Free WiFi
    Indoor pool
    Business center
    Laundry facilities
    24-hour front desk

    Hotel Amenities

    In addition to a full-service spa, Hyatt Regency Hangzhou features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

    Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This luxury hotel also offers a sauna, spa services, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

    • 24-hour front desk 
    • Airport transportation (surcharge) 
    • Total number of rooms - 390 
    • ATM/banking 
    • Number of floors - 8 
    • Bar/lounge 
    • Breakfast available (surcharge) 
    • Business center 
    • Coffee shop or café 
    • Free newspapers in lobby 
    • Concierge services 
    • Conference space 
    • Dry cleaning/laundry service 
    • Elevator/lift 
    • Express check-in 
    • Express check-out 
    • Fitness facilities 
    • Full-service spa 
    • Gift shops or newsstand 
    • Hair salon 
    • Health club 
    • Tours/ticket assistance 
    • Free WiFi 
    • Laundry facilities 
    • Limo or Town Car service available 
    • Spa treatment room(s) 
    • One meeting room 
    • Multilingual staff 
    • Porter/bellhop 
    • Luggage storage 
    • Safe-deposit box at front desk 
    • Train station pickup (surcharge) 
    • Year Built 2004 
    • Number of restaurants - 2 
    • Conference center 
    • Sauna 
    • Spa services on site 
    • Steam room 
    • Indoor pool 
    • Wedding services 

    Family Friendly Amenities

    • Family Hotel  
    • Indoor pool  
    • Free Wi-Fi  
    • Laundry facilities  
    • Refrigerator  
    • Cribs/infant beds (complimentary)  


    Available in all rooms: Free WiFi , Free wired high-speed Internet

    Available in some public areas: Free WiFi

    Room Amenities

    Hyatt Regency Hangzhou offers 390 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

    This Hangzhou hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

    • Premium bedding 
    • In-room climate control (air conditioning) 
    • Air conditioning 
    • Free newspaper 
    • Blackout drapes/curtains 
    • Refrigerator 
    • Minibar 
    • Free bottled water 
    • Daily housekeeping 
    • Turndown service 
    • Private bathroom 
    • Bathrobes 
    • Free toiletries 
    • Hair dryer 
    • Slippers 
    • Deep soaking bathtub 
    • Separate bathtub and shower 
    • Desk 
    • Iron/ironing board (on request) 
    • Satellite TV service 
    • In-room safe 
    • Free WiFi 
    • Free wired high-speed Internet 
    • Room service (24 hours) 
    • LCD TV 
    • Connecting/adjoining rooms available 
    • Free cribs/infant beds 
    • Rollaway/extra beds (surcharge) 

    Where to Eat

    Breakfast is available for a surcharge each morning.

    28 Hubin Road - This restaurant serves lunch and dinner.

    Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

    24-hour room service is available.

    Nearby Things to Do

    Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

    The recreational activities listed below are available either on site or nearby; fees may apply.

    • Bicycle rentals nearby 

    Spa Services

    Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

    • Hot stone massage 
    • Swedish massage 
    • Reflexology 
    • Sports massage 
    • Number of treatment rooms 11 
    • Manicures and pedicures 
    • Body wraps 
    • Body scrubs 
    • Aromatherapy treatments 
    • Spa tub in spa 
    • Massages 
    • Body treatments 
    • Facial treatments 


    If you have requests for specific accessibility needs, please note them at check-out when you book your room.

    • Accessible bathroom 
    • Roll-in shower 

    Hotel Policies


    Special check-in instructions:


    Check-out time is noon

    Payment types

    You need to know

    Extra-person charges may apply and vary depending on property policy.

    Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    24-hour check-in

    Parking height restrictions apply

    Hotel Name

    • Hangzhou Hyatt
    • Hangzhou Hyatt Regency
    • Hyatt Hangzhou
    • Hyatt Regency Hangzhou
    • Hyatt Regency Hotel Hangzhou
    • Regency Hyatt Hangzhou
    • Hyatt Regency Hangzhou Hotel Hangzhou
    • Hyatt Regency Hangzhou Hotel

    Sorry, we seem to have had an issue loading our review content. Try again?