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Located in Hangzhou City Centre within a 5-minute walk of Fengbo Pavilion, Hyatt Regency Hangzhou is within a 15-minute stroll of West Lake. This 390-room, 5-star hotel welcomes guests with a bar/lounge, a full-service spa, and an indoor pool. It's in central Hangzhou and also a short walk from HangZhou ChengShi JianShe ChenLieGuan and Duan Bridge.

Dining

For your convenience, breakfast is served for a fee each morning. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.

Rooms

Hyatt Regency Hangzhou's 390 air-conditioned rooms provide minibars, free newspapers, and free bottled water. Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and bathrobes. Other standard amenities include safes and desks.

Property features

At Hyatt Regency Hangzhou, guests enjoy a full-service spa, an indoor pool, and a fitness center. For transportation, you can make use of an airport shuttle (available on request) for CNY 550 per vehicle one way, as well as limo/town car service. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a conference center.

Highlights

  • Walking distance to West Lake
  • Free WiFi in rooms and public areas
  • Bar/lounge
  • Spa

Hotel Amenities

Room Amenities

Hyatt Regency Hangzhou offers 390 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

This Hangzhou hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Air conditioning 
  • Free newspaper 
  • In-room climate control (air conditioning) 
  • Blackout drapes/curtains 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Desk 
  • Satellite TV service 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (24 hours) 
  • LCD TV 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 

Hotel Amenities

In addition to a full-service spa, Hyatt Regency Hangzhou features an indoor pool and a sauna. The hotel offers a coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

Business amenities at this 5-star property consist of a business center, limo/town car service, and a meeting room. This luxury hotel also offers a fitness center, spa services, and tour/ticket assistance. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service.

  • 24-hour front desk 
  • Airport transportation (surcharge) 
  • Total number of rooms - 390 
  • ATM/banking 
  • Number of floors - 8 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Full-service spa 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • One meeting room 
  • Multilingual staff 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Train station pickup (surcharge) 
  • Year Built 2004 
  • Conference center 
  • Sauna 
  • Spa services on site 
  • Steam room 
  • Indoor pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 11 treatment rooms. Services include hot stone massages, sports massages, Swedish massages, and massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Hot stone massage 
  • Swedish massage 
  • Reflexology 
  • Sports massage 
  • Number of treatment rooms 11 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Spa tub in spa 
  • Massages 
  • Body treatments 
  • Facial treatments 

Where to Eat

Breakfast is available for a surcharge each morning.

28 Hubin Road - This restaurant serves lunch and dinner.

Cafe - This buffet restaurant serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 

Hotel Policies

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in

Parking height restrictions apply

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 250 per night.
  • Free cribs (infant beds)!

Check-in

Special check-in instructions:

Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

Check-out time is noon

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: CNY 194 per person (approximately)
  • Airport shuttle fee: CNY 550 per vehicle (one way)
  • Rollaway bed fee: CNY 250 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Name

  • Hangzhou Hyatt
  • Hangzhou Hyatt Regency
  • Hyatt Hangzhou
  • Hyatt Regency Hangzhou
  • Hyatt Regency Hotel Hangzhou
  • Regency Hyatt Hangzhou
  • Hyatt Regency Hangzhou Hotel Hangzhou
  • Hyatt Regency Hangzhou Hotel

Pets

  • Pets not allowed


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