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Crowne Plaza - ANA Hamamatsu by IHG

3.5 star property

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Photo gallery for Crowne Plaza - ANA Hamamatsu by IHG

3 restaurants; breakfast, lunch, and dinner served
Fitness facility
Meeting facility
A modern interior with wooden flooring, a curved counter with food items, and a seating area with yellow and blue chairs.
Pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
110-17 Itayamachi, Chuo-Ku, Hamamatsu, Shizuoka-ken, 430-8511
  • Place, Act Tower
    ‪3 min walk‬
  • Place, Hamamatsu Museum of Musical Instruments
    ‪4 min walk‬
  • Place, Hamamatsu Castle
    ‪15 min walk‬
  • Airport, Shizuoka (FSZ-Mt. Fuji - Shizuoka)
    ‪72 min drive‬

Room options

Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room

Premium bedding, down comforters, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Twin Bed

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, desk, blackout drapes

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

Premium Suite, 3 Twin Beds (Japanese Western)

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Premium bedding, down comforters, desk, blackout drapes

Premium Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

Premium bedding, down comforters, desk, blackout drapes

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

Deluxe Twin Room Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

Twin Room - Non-Smoking

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Hamamatsu

Located in Naka Ward, Crowne Plaza - ANA Hamamatsu by IHG is within a 5-minute walk of Act Tower and within 15 minutes of other popular attractions like Hamamatsu Diorama Factory Museum. This 192-room, 3.5-star hotel has in-room conveniences like refrigerators, electric kettles, and TVs.

What's nearby

  • Act City Hamamatsu - 1 min walk - 0.1 miles
  • Act Tower - 3 min walk - 0.2 miles
  • Hamamatsu Museum of Musical Instruments - 4 min walk - 0.3 miles
  • Hamamatsu Castle - 15 min walk - 0.8 miles
  • Hamamatsu Municipal Art Museum - 16 min walk - 0.9 miles

Getting around

  • Hamamatsu Station - 6 min walk
  • Mt. Fuji - Shizuoka Airport (FSZ) - 61 min drive

Restaurants

  • ‪ひまわり食堂 - ‬3 min walk
  • ‪中国料理桃花林 - ‬6 min walk
  • ‪フィガロ (Figaro) - ‬5 min walk
  • ‪EXCELSIOR CAFFÉ - ‬4 min walk
  • ‪La FESTa 板屋町店 - ‬5 min walk

About this property

Crowne Plaza - ANA Hamamatsu by IHG

Crowne Plaza - ANA Hamamatsu by IHG features free WiFi in public areas and wedding services. Self parking is available for JPY 1000 per night. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include a vending machine and a banquet hall.
22-inch TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, electric kettles, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 1,000 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 2,000 for adults and JPY 1,100 for children
  • 3 restaurants

Restaurants on site

  • Bell facade
  • Four Seasons
  • Phoenix

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 22-inch TV with digital channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 2000 for adults and JPY 1100 for children
  • Self parking fee: JPY 1000 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Frequently asked questions

Is a free cancellation option available at Crowne Plaza - ANA Hamamatsu by IHG?

Crowne Plaza - ANA Hamamatsu by IHG offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza - ANA Hamamatsu by IHG?

As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza - ANA Hamamatsu by IHG on Jul 28, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Crowne Plaza - ANA Hamamatsu by IHG?

This hotel is situated in Naka Ward, just steps from Hamamatsu Observation Deck, and within a 10-minute walk of Hamamatsu Museum of Musical Instruments and Hamamatsu Diorama Factory Museum. You'll also find Hamamatsu Castle and Hamamatsu Science Museum less than a mile away.

Will I be able to park at Crowne Plaza Hamamatsu by IHG?

Yes, parking is offered for JPY 1,000 per night. Though parking is limited parking, wheelchair-accessible parking is also available.

Does Crowne Plaza - ANA Hamamatsu by IHG include a casino on the premises?

No, Crowne Plaza - ANA Hamamatsu by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza - ANA Hamamatsu by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Hamamatsu by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, premium bedding, and slippers.

Does Crowne Plaza Hamamatsu by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Crowne Plaza - ANA Hamamatsu by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza - ANA Hamamatsu by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza - ANA Hamamatsu by IHG allow pets to stay free of charge?

No, pets aren't allowed at Crowne Plaza - ANA Hamamatsu by IHG though service animals are welcome.

Does Crowne Plaza Hamamatsu by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Crowne Plaza - ANA Hamamatsu by IHG?

The closest major airport to Crowne Plaza - ANA Hamamatsu by IHG is Mt. Fuji - Shizuoka Airport (FSZ), which is about 26 mi away.

Can I book a room with a balcony at Crowne Plaza Hamamatsu by IHG?

No, there aren't any guestrooms at Crowne Plaza Hamamatsu by IHG that offer a balcony.

Does Crowne Plaza - ANA Hamamatsu by IHG have a wedding venue?

There are wedding services available at Crowne Plaza - ANA Hamamatsu by IHG if that's in your vacation plans.

Crowne Plaza Hamamatsu by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 110 out of 328 reviews
Rating 8 - Good. 125 out of 328 reviews
Rating 6 - Okay. 72 out of 328 reviews
Rating 4 - Poor. 16 out of 328 reviews
Rating 2 - Terrible. 5 out of 328 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Lazarela

Liked: Cleanliness, staff & service
Great location, nice and friendly staff, clean room.
Stayed 1 night in May 2023
Verified

8/10 Good

James Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location. Across from the station. My room had a very distant view of Mt. Fuji. Bed was old and could use an upgrade. Breakfast had a good variety and the staff were helpful
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Laurel

Liked: Cleanliness, staff & service, amenities
We happened to check in the day of the town's annual parade so the location right at the train station was perfect. Good breakfast in lobby. Family Mart and 7-11 a block away -- these are not the convenience stores of America -- these have good quality snacks. Enough for a quick meal.
Stayed 3 nights in May 2025
Verified

6/10 Okay

Diane

Liked: Cleanliness, staff & service
The hotel was a bit run down as it is older. Location was excellent and it was clean. The buffet breakfast was good but no other dining options. Close to the station and department store so food was available there. The beds were quite comfortable. We would stay there again.
Stayed 2 nights in Oct 2024
Verified

6/10 Okay

Ronald

Liked: Cleanliness, staff & service

Small Rooms, but food location

Quite small quite rooms, and a bit dated. Shower was a bit of an adventure. Good location. Good service.
Stayed 2 nights in Nov 2023
Verified

6/10 Okay

Kazuo

nathing particular
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

NORIKO

Liked: Cleanliness, staff & service, property conditions & facilities
出張でしたがスタッフの方とても丁寧でした
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ryoko

Liked: Cleanliness, staff & service, property conditions & facilities
客室は綺麗。 近くの駐車場は、満車。離れた駐車場は、雨の中歩くには遠く狭かった
Stayed 1 night in Apr 2026
Verified

8/10 Good

SANAE NAKANE

Liked: Staff & service
エアコンの温度調節ができず困ったこと以外に、特に不満はありません。
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Katsuyuki

Liked: Cleanliness, amenities, property conditions & facilities
地下駐車場が無く、提携先は一晩 1,000円で利用可。しかし、その場所が分かりにくい。ホテルHPの案内の地図はあるけど、距離感が分からなかった。地図上の表記と実際の駐車場ビルの表示が、同じでなかったり。浜松へ初ドライブの私にとっては、バタバタ。
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Takahisa

Liked: Cleanliness, staff & service, property conditions & facilities
2階のレストラン横の男トイレの個室の鍵が壊れていた
Stayed 1 night in Mar 2026
Verified

8/10 Good

YOSHITAKA

Liked: Cleanliness, staff & service, property conditions & facilities
さっぱりとしていて、良い感じでした。
Stayed 1 night in Feb 2026
Verified

4/10 Poor

NATSUKI

Disliked: Cleanliness, amenities
電気ポットの中が汚く掃除されていなかった
Stayed 1 night in Feb 2026
Verified

8/10 Good

Tomoya

スタッ
Stayed 1 night in Feb 2026
Verified

8/10 Good

Shin

Liked: Cleanliness
清潔でスタッフの対応も良かった。
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

YUMIKO

Liked: Cleanliness, staff & service, amenities
全て完璧なホテルでした。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ryosuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
リフォームしたのにエアコン調整かLow Mid Highなのか残念
Stayed 1 night in Dec 2025
Verified

6/10 Okay

toshiki

食べてない
Stayed 1 night in Oct 2025
Verified

8/10 Good

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
利用しませんでしたが、プールなどもあり施設が充実していました。おそらく老舗のホテルであると思われるため、少し建物に古さを感じましたが、宿泊に支障は全くありませんでした。連泊の場合に清掃なしを選択すると、500円のクーポンをもらえました。お土産の足しにできて良かったです。
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

TAKEHIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
駅近くで利便性は良かったが料金が割高な気がしました
Stayed 1 night in Sep 2025
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities
施設は古いがスタッフの対応と駐車スペース、立地が良い
Stayed 2 nights in Aug 2025
Verified

8/10 Good

MITSUSHI

Liked: Cleanliness, amenities
ロケーション良い
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Yoshiaki

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
設備が古いです。バス、トイレが古いのでマイナス評価にしています。
Stayed 1 night in Jun 2025
Verified

8/10 Good

Naoyuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大きなホテルです。
Stayed 1 night in May 2025
Verified

10/10 Excellent

HIROSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最近のビジネスホテルはエアコンが直にあたるのでここはすごしやすい。 ベッドもよくよく寝れた。
Stayed 1 night in Jun 2025