Haiku Luxury Hotels

"First, the staff was extremely nice and professional, the low rating is not a reflection of them. We were on a cruise that docked overnight so wanted we a room off the ship. It had great ratings on Expedia. We were told that since we booked with Expedia, we were VIP. However, our room was like an isolated jail cell. The courtyard area ( pictured on site ) was beautiful and simple. Our room was VERY old and beat down, and horribly located. The linen seemed clean but, the room itself ( furniture and layout ) and location was so terrible, we ended not even staying in the room and just accepting that we blew our money. We were able to at least use the parking pass for our rental car. The surrounding area had a lot of homeless population and walking to the Foodland (10 min ) did not feel safe ( we are from Miami ). Bottom line, this place was like a Motel 8 or Knighs Inn. So if you want budget friendly, it will do. However, if you’re on a dream vacation to Hawaii, just skip right past this. This rating again is not for the staff, it was for the condition and location of our room."

"As soon as you enter the property you noticed how well maintained it is and how wonderful the staff is, welcoming and informative! I loved the thoughtful bowl of orchids with bobby pins for your hair! We had a suite for the three of us and it was very spacious, clean and had all the amenities we needed. There are great food options right on the property and the beach is right across the street with bicycles you can use. I would recommend the Maui Coast Hotel as a very pleasurable place to stay."

"The room was about 100 degrees when we opened the room up and the breeze was warm and humid. The AC took all night to cool the room off. Maintenance said AC was at max. capacity. Shared the room with a cute green lizard too. Not a good start. Nice room but sparce kiktchen."