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Hotel Castell

3.0 star property
Suburban hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Castell

Reception
Exterior
Lobby sitting area
Banquet hall
Triple Room | Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Cdla. Kennedy, N Av. Miguel H. Alcívar & Ulloa cnr, Guayaquil, Guayas
  • Mall del Sol Shopping Center
    ‪9 min walk‬
  • San Marino Mall
    ‪12 min walk‬
  • Malecon 2000
    ‪7 min drive‬
  • Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪3 min drive‬

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Room options

View all photos for Romantic Room, Park View

Romantic Room, Park View | Minibar, in-room safe, iron/ironing board, free WiFi

Romantic Room, Park View

  • 161 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Bedroom

Basic Single Room, 1 Bedroom | View from room

Basic Single Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, iron/ironing board, free WiFi

Triple Room

  • 248 sq ft
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Double Room, 1 Bedroom

Standard Double Room, 1 Bedroom | Minibar, in-room safe, iron/ironing board, free WiFi

Standard Double Room, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Minibar, in-room safe, iron/ironing board, free WiFi

Twin Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Guayaquil

Located in Kennedy, Hotel Castell is within a 10-minute stroll of sights such as World Trade Center and Antonio Neumane Park. This 3-star hotel has 48 guestrooms and offers conveniences like free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Mall del Sol Shopping Center - 9 min walk - 0.5 miles
  • San Marino Mall - 12 min walk - 0.7 miles
  • Guayaquil Convention Center - 12 min walk - 0.7 miles
  • City Mall - 4 min drive - 2.2 miles
  • Malecon 2000 - 7 min drive - 2.6 miles

Getting around

  • Duran Train Station - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 5 min drive

Restaurants

  • ‪Café Bombon’s - ‬6 min walk
  • ‪Central 593 - ‬5 min walk
  • ‪Dolce Vita Gourmet - ‬5 min walk
  • ‪Villa Café - ‬2 min walk
  • ‪La Casa Di Carlo - ‬8 min walk

About this property

Hotel Castell

Suburban hotel with free breakfast and a 24-hour front desk
Guests of Hotel Castell enjoy access to free WiFi in public areas, a conference center, and a business center. There's free parking, and an airport shuttle (available 24 hours) for USD 11 per vehicle. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect free WiFi and LCD TVs. Bathrooms offer hair dryers and free toiletries. Minibars and safes are also standard. Housekeeping is available once per stay.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Dona Moon

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Conference center (646 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be exempt from value-added tax (15%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 11 per vehicle
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is permitted at Hotel Castell.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Castell Guayaquil
Hotel Castell
Hotel Castell Guayaquil
Hotel Castell Hotel
Hotel Castell Guayaquil
Hotel Castell Hotel Guayaquil

Frequently asked questions

Is a free cancellation option available at Hotel Castell?

Hotel Castell offers free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do near Hotel Castell?

This hotel is situated in Kennedy within a 10-minute walk of World Trade Center and Antonio Neumane Park. You'll also find San Marino Mall and Mall del Sol Shopping Center less than a mile away.

Is there parking available at Hotel Castell?

Yes, self parking is offered for free at the hotel.

Does Hotel Castell have a casino at the property?

No, Hotel Castell doesn't have a casino.

Will I find an indoor pool at Hotel Castell?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Castell?

There are plenty of amenities for couples at this hotel, including a restaurant, private dining, and proposal/romance packages.

Does Hotel Castell have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Castell have a restaurant with a breakfast menu?

Yes, Hotel Castell serves free continental breakfast at Restaurante Dona Moon each morning.

Will Hotel Castell allow pets to stay for free?

No, pets aren't allowed at Hotel Castell though service animals are welcome.

Does Hotel Castell have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Hotel Castell?

The closest major airport to Hotel Castell is Jose Joaquin de Olmedo Intl. Airport (GYE), which is 1.8 mi away (5 minutes by car).

Are there rooms with balconies at Hotel Castell?

No, you won't find guestrooms with balconies at Hotel Castell.

Hotel Castell Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 36 out of 123 reviews
Rating 8 - Good. 51 out of 123 reviews
Rating 6 - Okay. 23 out of 123 reviews
Rating 4 - Poor. 7 out of 123 reviews
Rating 2 - Terrible. 6 out of 123 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juping

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Close to airport
Stayed 2 nights in Sep 2023

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2023

4/10 Poor

Robin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Manuel

Liked: Staff & service, property conditions & facilities
The bed is to dirty
Stayed 1 night in Jan 2023

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Gregorio

Stayed 2 nights in Apr 2022

10/10 Excellent

Katty

Business traveler
Liked: Cleanliness, staff & service, amenities
Cómodo, confortable, buena ubicación.
Stayed 1 night in Apr 2022

6/10 Okay

Humberto

Disliked: Cleanliness, amenities
?
Stayed 1 night in Apr 2022

8/10 Good

SANTIAGO

Business traveler
Liked: Staff & service, property conditions & facilities
Excelente ubicación, motivos laborales.
Stayed 3 nights in Jan 2022

10/10 Excellent

Maria G

Stayed 2 nights in Jan 2022

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient, close to city, shopping and banks.
Stayed 2 nights in Mar 2021

4/10 Poor

JOSEPH, Cartagena

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Ubicacion es ok, cama y colchon no son lo que se ve en la foto todo es viejo el colchon es viejo y duro no se puede dormir este hotel no ee lo que ensena en las fotos DEBERIAN CAMBIIAR LAS CAMAS ES UN AZCO!!! basura de camaa
Stayed 1 night in Dec 2020

10/10 Excellent

Joe, Guayaquil

Business traveler
Liked: Cleanliness, staff & service
Update room and bathroom, downtown Guayaquil at best price wirh that super breakfast,, no need paid high price iin others properties, feel home, secure,,,
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, amenities
This is the third time that the credit card machine at the reception is not working properly. I had to go to find an ATM outside about 10 minutes walk. And the front desk person wasn't helpful. The rooms are outdated. I had to ask the reception to change my room because some blinds were missing and people could literally see me from the streets. And no one apologized. i will not go back at this hotel and do not recommend it.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Stayed 4 nights in Jan 2020

10/10 Excellent

MaríaMer, Quito

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Olvidé algo en la habitación y fueron muy cuidadosos y honestos para guardarla hasta que regresé la siguiente semana.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

slept well

Very clean and friendly, with the most comfortable bed in our SA trip to date. Recommend.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good, solid place to stay

Nothing fancy, but a good, comfortable place to stay.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It served my purpose being there close to mall and airport
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Susan, Dallas, TX

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff nice breakfast buffet delicious coffee less than 10 minutes from airport
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Nice hotel. Staff is helpful. Travelled there for work.
Stayed 4 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

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