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HM International Hotel

Property class: 3.5

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Photo gallery for HM International Hotel

Interior
Room
Fitness studio
Outdoor pool
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Kennedy Norte Alberto Borges Y 1er Pasa, Guayaquil, Guayas
  • Place, San Marino Mall
    ‪7 min walk‬
  • Place, Guayaquil Convention Center
    ‪14 min walk‬
  • Place, Mall del Sol Shopping Center
    ‪15 min walk‬
  • Airport, Guayaquil (GYE-Jose Joaquin de Olmedo Intl.)
    ‪6 min drive‬

Room options

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Single Room

Room

Single Room

  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room, 2 Bedrooms

Room

Standard Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Twin Room, 2 Double Beds

Room

Deluxe Twin Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free wired internet

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About the neighborhood

Guayaquil

Located in Kennedy, HM International Hotel is within a 10-minute stroll of sights such as World Trade Center and Supercines Orellana. This 41-room, 3.5-star hotel has conveniences like free in-room WiFi, free self parking, and a 24-hour business center.

What's nearby

  • San Marino Mall - 7 min walk - 0.4 miles
  • World Trade Center - 9 min walk - 0.5 miles
  • Policentro - 12 min walk - 0.7 miles
  • Guayaquil Convention Center - 14 min walk - 0.8 miles
  • Mall del Sol Shopping Center - 15 min walk - 0.8 miles

Getting around

  • Duran Train Station - 10 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 6 min drive

Restaurants

  • ‪Sweet & Coffee - ‬7 min walk
  • ‪Mobil on the Run - ‬6 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪La Casa Del Cangrejo - ‬5 min walk
  • ‪Central 593 - ‬4 min walk

About this property

HM International Hotel

HM International Hotel features free WiFi in public areas, meeting rooms, and conference space. There's free parking, and an airport shuttle (available 24 hours) for USD 13.20 per vehicle. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a computer station, and a terrace.
32-inch Smart TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Breakfast available for a fee
  • A restaurant
  • Snack bar/deli

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,592 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before 12:30 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 13.20 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 4:00 PM
  • Check-out: 12:30 PM
  • Minimum check-in age: 15
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

HM Hotel
HM International Guayaquil
HM International Hotel
HM International Hotel Guayaquil
Hotel HM
Hotel HM International
HM International Hotel Hotel
HM International Hotel Guayaquil
HM International Hotel Hotel Guayaquil

Frequently asked questions

Are free cancellation options available at HM International Hotel?

HM International Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to see within easy reach of HM International Hotel?

This hotel is situated in Kennedy within a 10-minute walk of San Marino Mall, World Trade Center, and Supercines Orellana. You'll also find Policentro and Mall del Sol Shopping Center less than a mile away.

Does HM International Hotel feature a casino at the property?

No, HM International Hotel doesn't have a casino.

Is there an indoor pool at HM International Hotel?

No, there is no indoor pool at this hotel.

Does HM International Hotel have a restaurant with a breakfast menu?

Yes, HM International Hotel serves free continental breakfast each morning from its restaurant.

Does HM International Hotel allow pets to stay free of charge?

Although pets can't stay for free, they are welcome at HM International Hotel.

Where is the closest airport to HM International Hotel?

The closest major airport to HM International Hotel is Jose Joaquin de Olmedo Intl. Airport (GYE), which is 2.3 mi away (6 minutes by car).

HM International Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 15 out of 50 reviews
Rating 8 - Good. 15 out of 50 reviews
Rating 6 - Okay. 8 out of 50 reviews
Rating 4 - Poor. 7 out of 50 reviews
Rating 2 - Terrible. 5 out of 50 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

4.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
Me pusieron una habitación en la que no funcionaba la cerradura y por lo tanto el cuarto no quedaba con llave cuando salía. Estaban todas las habitaciones abiertas, porque me explicaron en ese piso las alquilan por horas.
Stayed 1 night in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
The room that I received in pretty bad conditions, I didn't stay
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The front desk service really poor, we ask for wifi access the ask make us came aout the rom so we can have access, really poor service personal
Stayed 1 night in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HOTEL MUY RECOMENDABLE

TODO ESTUVO MUY BIEN, LIMPIO Y BIEN LOCALIZADO
Stayed 1 night in Sep 2019
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel es cómodo, el personal muy amable y el desayuno es rico. Al restaurante le falta un poco más de variedad en su carta. El único inconveniente fue que decía que tenía gimnasio y cuándo llegue me dijeron que hace tiempo estaba en reparación, deberían quitar que tienen gimnasio si no se puede usar temporalmente.
Stayed 2 nights in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities

De paso

Tuve que pedir todos los dias que me subieran toallas, y no estaban cuidadas. Tuve que exigir que hagan el aseo. La verdad no fue agradable la experiencia
Stayed 2 nights in Jul 2019
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Sabanas manchadas, tv no sirvio el primer dia, gimnasio en reparacion, piscina pequeña, ducha no tenia para colocar el jabon y shampoo, realmente para el precio me decepciono, fue mi 2da vez alli la 1ra hace 3 años y se deterioro
Stayed 2 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación, limpieza y servicio, buen trato del personal
Stayed 2 nights in May 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

ROOM SERVICE WASS HORRIBLE, WE HAVE TO REQUEST FOR TOILET PAPER, TOWELS WERE OLD, SCRATCH AND STAIN.
Stayed 2 nights in Apr 2019
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service

UNA EXPERIENCIA INSIGNIFICANTE.

Realmente es un hotel básico, su servicio de restaurant no ofrece una variadidad acorde para los tipos de gustos y necesidades. Solicite un sandwich y realmente el pan demasiado duro. Al momento de pagar tarde más de 20 minutos para cerrar cuenta. Sin contar que hice la reservación y al llegar al hotel no estaba registrada esta reserva y el monto que me habian indicado se incremento casi 2 dolares más.
Stayed 1 night in Sep 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

super bueno

Muy Bién.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Tomar en cuenta

Me entregaron primero las dos habitaciones y no tenía agua caliente, nos cambiaron y una de las habitaciones era demasiado pequeña nada que ver con las primeras. No me pareció bien de cambiar algo bueno a algo con vista a una pared
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointment!!!

New hotel come with grandfather's aircon. The noise will make you unable to sleep the whole night. When you bathing the water will spill out and whole bathroom floor wet and slippery. Difficult to get Taxi service, might waste you 40 minutes just to wait for the taxi. Cost of the restaurant too high. Overall not recommend to stay.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana en Guayaquil, viajando con niños. El hote brinda comodidad cuando viajas con niños. Camas amplias, comodas y limpias. Muy buena ubicación. Recomendado.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Es bastante cómodo, buena ubicación.

En general todo estuvo muy bien. Sector seguro de la ciudad.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guayaquil de paso

bien para una parada por espera de vuelo
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable & Affortable

This is my third time staying at HM Int'l. Great hotel for the price. Will Stay again!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will Stay Again

Will stay here over and over again. Great staffs. Comfortable and clean rooms. Way to go.
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Experiencia en Guayaquil

El servicio en la recepción es excelente. El servicio en el restaurante puede mejorar. la zona no se ve muy bonita. En toda la estadía no hubo modo que nos dejaran 2 toallas en el baño.
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

It worked for me

Quaint and good for the money
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Excelente! Rooms are cleans and it is in a very safe area. Will stay again.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy buen hotel

Muy buen hotel, cómodo.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
exelente servicio
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Todo estuvo perfecto lamentablemente la persona de recepción el día que llegamos y a la 1 de la mañana llamo a la habitación para decirnos que debíamos desocupar la habitación porque según ella solo recervamos una habitación sencilla y no doblé cuando no fue así y están los mails de respaldo porque la reserva la hicimos por internet. Eso fue lo único malo en el servicio lamentable de resto todo perfecto
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mal servicio, camas y almohadas muy incomodas

Una estancia muy incomoda, el hotel esta mal mantenido, el aire acondicionado hacer mucho ruido, las camas y almohadas son viejas e incomodas. El desayuno es malo.